Overview

Best Western Seraphine Kensington Gardens Hotel

9 Kensington High Street, London, W8 5NP, United Kingdom
+44 207 368 2222

$112+

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Rates

Overall guest ratings

7.3/10 Good
Based on 699 reviews
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Review highlights

  • 10.0
  • 9.5
  • 5.2
  • 4.7

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    About

    The BEST WESTERN Seraphine Kensington Gardens Hotel, a modern chic hotel, is in Royal Borough of Kensington and Chelsea in central London. It is conveniently located opposite Kensington Palace on Kensington High Street. Kensington Gardens and Hyde Park are also right opposite the hotel. Royal Albert Hall is five minutes' walk away and a short bus ride connects to Harrods and Oxford Street. Ideally located in central London, this modern intimate, chic hotel is a perfect choice for either a pleasurable holiday or business trip. All rooms are tastefully designed keeping the functionality in mind. The unique interiors and color scheme provides a perfect setting and its personality. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry facilities
    • Room service
    • Currency exchange on-site
    • Laundry service
    • Casino
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Concierge service
    • Restaurant
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 699 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
    • 8.5 "Good value."
    • 8.4 "Very good internet connection."
    • 7.4 "Good service."
    • 5.2 "Food is average."
    • 4.7 "Vibe wasn't good."
    • 4.3 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
    • 2.5 "Terrible amenities."
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    Overall Rating

    7.3 Good
    Based on 328 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Good value."
    • 8.6 "Very good internet connection."
    • 7.7 "Good service."
    • 6.7 "Average cleanliness."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 3.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.9 "51% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      4.7 "53% had problems with the shower."
      1.5 "85% thought they were poorly maintained."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 2.6 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
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    Overall Rating

    7.3 Good
    Based on 111 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Good value."
    • 8.4 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 7.0 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Vibe wasn't good."
    • 4.4 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      2.2 "78% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.1 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
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    Overall Rating

    5.8 Okay
    Based on 48 reviews
    • 9.6 "Terrific location."
    • 7.3 "Good service."
    • 7.2 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.0 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      1.5 "85% said rooms were small."
    • 2.7 "Quite uncomfortable."
      1.5 "85% said rooms were small."

    Overall Rating

    7.7 Good
    Based on 209 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Good value."
    • 8.1 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 7.0 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.9 "51% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      4.2 "58% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    View all review categories
    Good to know
    "Clean rooms"
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