Overview

Best Western Seraphine Kensington Gardens Hotel

9 Kensington High Street, London, W8 5NP, United Kingdom
+44 207 368 2222

$115+

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Rates

Overall guest ratings

7.4/10 Good
Based on 705 reviews
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Review highlights

  • 10.0
  • 9.7
  • 5.7
  • 4.8

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    About

    The BEST WESTERN Seraphine Kensington Gardens Hotel, a modern chic hotel, is in Royal Borough of Kensington and Chelsea in central London. It is conveniently located opposite Kensington Palace on Kensington High Street. Kensington Gardens and Hyde Park are also right opposite the hotel. Royal Albert Hall is five minutes' walk away and a short bus ride connects to Harrods and Oxford Street. Ideally located in central London, this modern intimate, chic hotel is a perfect choice for either a pleasurable holiday or business trip. All rooms are tastefully designed keeping the functionality in mind. The unique interiors and color scheme provides a perfect setting and its personality. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Wheelchair accessible
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Business center
    • Internet
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 705 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 8.7 "Good value."
    • 8.1 "Great service."
    • 8.1 "Very good internet connection."
    • 5.7 "Food is average."
    • 4.8 "Vibe wasn't good."
    • 4.5 "Rooms are not good."
    • 2.9 "Quite uncomfortable."
    • 2.9 "Terrible amenities."
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    Overall Rating

    7.5 Good
    Based on 303 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Good value."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 4.6 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.1 "59% criticized the small bathroom."
      2.9 "71% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.1 "59% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 119 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Good value."
    • 8.3 "Very good internet connection."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.7 "53% criticized the small bathroom."
    • 4.9 "Vibe wasn't good."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.7 "53% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    6.5 Good
    Based on 35 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      1.5 "85% said rooms were small."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 246 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent value."
    • 7.9 "Internet works."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.6 "74% thought they were poorly maintained."
    • 4.5 "Vibe wasn't good."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
    View all review categories
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