Guest reviews
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Overall Rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
8.2 "Great service."7.5 "75% thought the
service was very professional ." -
7.2 "Internet works."7.9 "79% said the
wifi quality was great ." -
4.9 "Breakfast is below average."
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4.5 "Not very clean."4.8 "52% said
rooms were dirty ." 2.3 "77% said thebathroom was dirty ." 3.3 "67% thoughtit was rather dirty ." -
3.3 "Rooms are not good."1.3 "87% said
rooms were small ." 3.4 "66%complained about the bathroom ." 2.9 "71% didn't like theuncomfortable beds ." 1.0 "90% thought they werepoorly maintained ." 4.8 "52% saidrooms were dirty ." 2.7 "73% hadproblems with the shower ." 1.1 "89% foundproblems with the furniture ." 2.3 "77% said thebathroom was dirty ." 0.9 "Air conditioning was criticized by 91%." 1.9 "81% thought thetv was sub-standard ." 2.1 "79% weredisappointed with the minibar ." -
3.0 "Terrible amenities."2.6 "74% thought the
building wasn't nice ." 1.8 "82%complained about the elevator ." 2.3 "For 77%, thelobby entrance was sub-standard ." 2.5 "75%didn't like the architecture ." -
2.0 "Quite uncomfortable."1.3 "87% said
rooms were small ." 2.9 "71% didn't like theuncomfortable beds ." 3.1 "69% thought it wastoo noisy ." 0.9 "Air conditioning was criticized by 91%."
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.6 "Internet works."
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4.9 "Breakfast is below average."
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4.6 "Not very clean."5.0 "Only 50% said
rooms were clean enough ." 3.2 "68% thoughtit was rather dirty ." 2.6 "74% said thebathroom was dirty ." -
3.9 "Rooms are not good."1.2 "88% said
rooms were small ." 3.8 "62%complained about the bathroom ." 3.0 "70% didn't like theuncomfortable beds ." 5.0 "Only 50% saidrooms were clean enough ." 1.0 "90% thought they werepoorly maintained ." 3.3 "67% hadproblems with the shower ." 2.6 "74% said thebathroom was dirty ." 1.0 "90% foundproblems with the furniture ." -
2.9 "Terrible amenities."2.5 "75% thought the
building wasn't nice ." 2.0 "80%complained about the elevator ." 2.3 "For 77%, thelobby entrance was sub-standard ." -
2.2 "Quite uncomfortable."1.2 "88% said
rooms were small ." 3.0 "70% didn't like theuncomfortable beds ." 3.3 "67% thought it wastoo noisy ."
Overall Rating
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9.6 "Terrific location."9.8 "
Near to public transport , according to 98%." -
7.9 "Good service."8.9 "89% found the
staff to be very friendly ." -
4.9 "Breakfast is below average."
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4.6 "Not very clean."4.8 "52% said
rooms were dirty ." -
4.0 "Vibe wasn't good."
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3.9 "Rooms are not good."3.5 "65%
complained about the bathroom ." 2.9 "71% didn't like theuncomfortable beds ." 4.8 "52% saidrooms were dirty ." 1.6 "84% saidrooms were small ." 1.1 "89% thought they werepoorly maintained ." -
2.9 "Terrible amenities."2.5 "75% thought the
building wasn't nice ."
Overall Rating
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9.7 "Terrific location."
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5.1 "Average cleanliness."
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3.4 "Rooms are not good."1.1 "89% said
rooms were small ." 3.3 "67%complained about the bathroom ." -
2.2 "Quite uncomfortable."1.1 "89% said
rooms were small ."
Overall Rating
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9.6 "Terrific location."9.6 "
Near to public transport , according to 96%." 9.7 "97%liked the proximity to sightseeing ." -
8.0 "Great service."
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4.9 "Breakfast is below average."
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4.9 "Not very clean."
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4.0 "Rooms are not good."1.5 "85% said
rooms were small ." 3.0 "70% didn't like theuncomfortable beds ." 3.7 "63%complained about the bathroom ." 1.2 "88% thought they werepoorly maintained ." -
3.1 "Terrible amenities."2.7 "73% thought the
building wasn't nice ." 1.8 "82%complained about the elevator ." 2.5 "For 75%, thelobby entrance was sub-standard ." -
2.3 "Quite uncomfortable."1.5 "85% said
rooms were small ." 3.0 "70% didn't like theuncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Small room, but clean and well laid out for the size of it. If you can't carry your luggage up a couple of flights of stairs, this is not the hotel for you. The included breakfast is not good, I decided to eat elsewhere. Really nice location right outside of Hyde Park and close to the High Street Kensington Station. Would stay again.
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7.0review from
The staff were helpful and accommodating and the location was excellent. Just a few blocks from the High Street Kensington tube station and Hyde Park across the street. The breakfast was simple but ample and the staff made you coffee or tea when you sat down. I arrived really early my first day and my room wasn't ready yet. I guess the manager read the look on my face as desperate; he gave me the brand new double room (at no extra cost) up on the top floor for the night. I highly recommend that couples request this room, it was really well situated. They transferred my bags the next day while I was out and about. The rooms were clean and fresh; the sink in the single was airplane size but the shower was spacious. I stayed in a single for two nights and it was tiny. Do not bring a suit case any larger than a carry-on roller bag otherwise you will be sleeping on your luggage. I would also recommend asking for a room off of street-side if you're on the second or third floor.
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7.7review from
Staff were extremely helpful, obliging and courteous, couldn't do enough to make our stay comfortable. I did request a quiet room, so understanderable we were designated a back room as opposed to one at the front by the road, which was fine except the air conditioning units of neighbouring buildings were quite noisy.
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5.0review from
The staff were all very helpful, attentive and willing to help. Good location. The size of our room was not up to our expectations.
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6.7review from
Good facilities and friendly staff. Room was clean with small shower room but very well maintained. TV remote temperamental.
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7.3review from
staff attentive and polite nothing
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6.7review from
Staff was very pleasant, courteous, and provided excellent service. Check in/out was quick and easy.
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7.6review from
Easy check in, no fuss or hassle Only one point not good in that tv in room the picture "pixelated" on some channels - hardly something though to downrate the hotel on
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5.6review from
Clean. Did not get what I booked room wise.
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7.6review from
Excellent staff Very clean Room smelled slightly of cigarette smoke
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7.6review from
Excellent central location; very friendly and helpful staff. Room a little on the small side, but definitely acceptable for a short break stay
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7.0review from
Small room, but clean and well laid out for the size of it. If you can't carry your luggage up a couple of flights of stairs, this is not the hotel for you. The included breakfast is not good, I decided to eat elsewhere. Really nice location right outside of Hyde Park and close to the High Street Kensington Station. Would stay again.
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7.0review from
The staff were helpful and accommodating and the location was excellent. Just a few blocks from the High Street Kensington tube station and Hyde Park across the street. The breakfast was simple but ample and the staff made you coffee or tea when you sat down. I arrived really early my first day and my room wasn't ready yet. I guess the manager read the look on my face as desperate; he gave me the brand new double room (at no extra cost) up on the top floor for the night. I highly recommend that couples request this room, it was really well situated. They transferred my bags the next day while I was out and about. The rooms were clean and fresh; the sink in the single was airplane size but the shower was spacious. I stayed in a single for two nights and it was tiny. Do not bring a suit case any larger than a carry-on roller bag otherwise you will be sleeping on your luggage. I would also recommend asking for a room off of street-side if you're on the second or third floor.
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7.7review from
Staff were extremely helpful, obliging and courteous, couldn't do enough to make our stay comfortable. I did request a quiet room, so understanderable we were designated a back room as opposed to one at the front by the road, which was fine except the air conditioning units of neighbouring buildings were quite noisy.
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6.7review from
Good facilities and friendly staff. Room was clean with small shower room but very well maintained. TV remote temperamental.
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7.3review from
staff attentive and polite nothing
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6.7review from
Staff was very pleasant, courteous, and provided excellent service. Check in/out was quick and easy.
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7.6review from
Easy check in, no fuss or hassle Only one point not good in that tv in room the picture "pixelated" on some channels - hardly something though to downrate the hotel on
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7.6review from
Excellent staff Very clean Room smelled slightly of cigarette smoke
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7.6review from
Excellent central location; very friendly and helpful staff. Room a little on the small side, but definitely acceptable for a short break stay
