Overview

Seraphine London Kensington Garden Hotel

9 Kensington High Street, London, W8 5NP, United Kingdom
+44 207 368 2222

$108+

Overall guest ratings

7.2/10 Good
Based on 707 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.9
  • 4.5

Nearby

    Show all

    About

    When you stay at Seraphine London Kensington Garden Hotel, you'll be in a great location, within just a 10-minute walk of Kensington Palace and Royal Albert Hall. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Rooms at this upscale hotel offer flat-screen TVs and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business center
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 707 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Great service."
      7.5 "75% thought the service was very professional."
    • 7.2 "Internet works."
      7.9 "79% said the wifi quality was great."
    • 4.9 "Breakfast is below average."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.4 "66% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.7 "73% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
      1.9 "81% thought the tv was sub-standard."
      2.1 "79% were disappointed with the minibar."
    • 3.0 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      2.5 "75% didn't like the architecture."
    • 2.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 353 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.6 "Internet works."
    • 4.9 "Breakfast is below average."
    • 4.6 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      3.2 "68% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.8 "62% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      1.0 "90% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 2.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 98 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 4.9 "Breakfast is below average."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.0 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      1.6 "84% said rooms were small."
      1.1 "89% thought they were poorly maintained."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 35 reviews
    • 9.7 "Terrific location."
    • 5.1 "Average cleanliness."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.3 "67% complained about the bathroom."
    • 2.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall Rating

    7.1 Good
    Based on 219 reviews
    • 9.6 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Great service."
    • 4.9 "Breakfast is below average."
    • 4.9 "Not very clean."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    More
    Photos
    Map

    Map