Overview

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Sofitel London St James

6 Waterloo Place, London, SW1Y 4AN, United Kingdom
+44 207 747 2200

$346+

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Rates

Overall guest ratings

9.1/10 Excellent
Based on 1,497 reviews
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Review highlights

  • 9.9
  • 9.4
  • 8.5
  • 6.5

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, The Balcon, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Childrens programs
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 1,497 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
    • 8.5 "Generally very clean."
    • 8.4 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 6.5 "Rooms are ok."
    • 4.0 "Value below average."
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    Overall Rating

    9.0 Excellent
    Based on 853 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
    • 7.7 "Good breakfast."
    • 7.7 "Good bar."
    • 6.9 "Rooms are ok."
    • 3.7 "Value below average."
      3.7 "63% said the breakfast was too expensive."
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    Overall Rating

    9.2 Excellent
    Based on 449 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.3 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 6.9 "Internet is average."
    • 6.6 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
    • 4.1 "Value below average."
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    Overall Rating

    8.3 Excellent
    Based on 59 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
    • 6.3 "Rooms are ok."
    • 3.5 "Value below average."

    Overall Rating

    8.9 Excellent
    Based on 134 reviews
    • 9.9 "Terrific location."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.5 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.3 "Breakfast is good."
    • 6.1 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 4.1 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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