Guest reviews
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Overall Rating
8.7 Excellent
Based on 3,065 reviews
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9.2 "Terrific location."8.8 "88%
liked the proximity to shopping ." 7.5 "75%liked the proximity to sightseeing ." 9.5 "95%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 9.0 "Easily accessible by car , said 90%." 10.0 "100% thought it waseasy to get to the train station ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.3 "73% said theconcierge service was amazing ." 7.3 "Housekeeping was great , according to 73%." 10.0 "Management was excellent , said 100%." -
7.7 "Internet works."10.0 "100% thought it was a
great value ." -
7.0 "High value."
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6.5 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.5 "Only 65% saidrooms were clean enough ." 6.5 "Only 65% thought theshower was ok ." 6.1 "61% thought thebathroom was big enough ." 5.2 "52% thought theminibar was ok ."
Overall Rating
8.7 Excellent
Based on 2,329 reviews
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9.1 "Terrific location."9.5 "
Near to public transport , according to 95%." 8.6 "86%liked the proximity to shopping ." 7.2 "72%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 8.8 "Easily accessible by car , said 88%." 9.6 "96%enjoyed the restaurants & bars nearby ." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." -
8.1 "Amenities are good."8.1 "81% thought the
building was wonderful ." 7.1 "71%enjoyed the lobby entrance ." 8.0 "80% thought thearchitecture was beautiful ." -
7.7 "Internet works."10.0 "100% thought it was a
great value ." -
7.0 "High value."
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7.0 "Good breakfast."
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6.6 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 6.3 "Only 63% saidrooms were clean enough ." 6.6 "Only 66% thought theshower was ok ." 6.4 "64% thought thebathroom was big enough ."
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Overall Rating
8.5 Excellent
Based on 214 reviews
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9.2 "Terrific location."9.6 "
Near to public transport , according to 96%." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
7.2 "High value."
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6.8 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.2 "For only 62%, the
bathroom was ok ." 6.9 "Only 69% saidrooms were clean enough ." 6.7 "Only 67% thought theshower was ok ." -
5.7 "Average comfort."
Overall Rating
8.5 Excellent
Based on 61 reviews
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9.2 "Terrific location."
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." -
7.7 "Good vibe."
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6.6 "Breakfast is mediocre."
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6.2 "Rooms are ok."
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5.7 "Average comfort."
Overall Rating
8.6 Excellent
Based on 459 reviews
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9.1 "Terrific location."8.7 "87%
liked the proximity to shopping ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." -
7.6 "Internet works."
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6.5 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.4 "For only 64%, the
bathroom was ok ." 6.4 "Only 64% thought theshower was ok ." -
6.0 "Average comfort."
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3.5 "Wellness & sports facilities were not very nice."1.6 "84%
didn't like the fitness area ."
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Hotel type
Romantic Hotel
Guests say the hotel is perfect for a romantic getaway .
City Hotel
Guests say it is the perfect hotel for a city trip .
Family Hotel
Guests think this is a family-friendly hotel .
Recent reviews
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Find reviews that mention:
club room
friendly and helpful staff
attentive and professional
attentive and professional staff
efficient and welcoming
comfortable bed
rabbit warren
birthday card
anniversary trip
beautiful old building
real window
pub and restaurant
really nice touch
window frames
waterfall shower
lop
smart phone
nespresso machine in the room
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10.0review from
Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch. Nothing.
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7.0review from
The room was very clean and spacious. The doormen were friendly and helpful. I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.
