The hotel was very quiet and the staff were very helpful
The dining area was rather small
Excellent location and its value for money.
Pleasant staff, cosy, helpful at desk. 24 hour cover. handy for central shops etc. Nice area. Quiet.
The sink in room 304 wouldn't hold water. I put something on the radiator and it dropped down the back and when I retrieved it, it was very dusty! Not complaints, just facts.
the extremely comfortable beds and the English breakfast
Only one teeny shampoo in romm for whole stay. Soap was nevet replaced either
- bathrooms' experience; - electric kettle + tea / hot chock in rooms; heater in my 2nd room; flat screen TVs.
1st room (Marble Arch suite): cleanliness (sofa, bathroom walls); smell; cold. 2nd room (105): all these ok.
excellent staff and central location
not as such
Friendly staff Good location
bathroom facilities could be better
biger room, more service, better breakfast
the location and the staff who was very available and helpful
my room (single) was a bit small and there was no way to open the window. Nevertheless there air conditioning system was efficient.
I do appreciate the staff in the gotel, very friendly and ready to help.
I made reservation of Executive single room. In fact it was one of the smallest room I ever stayed in London with minimum of amenities, only 10 chanels in small old TV-set, without mini-bar. I think it deserves 2 stars, max. 3- stars