Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

$237+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,585 reviews
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Review highlights

  • 9.7
  • 8.4
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Marble Arch by Montcalm, you'll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 42 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of The Marble Arch by Montcalm. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Sauna
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,585 reviews
    • 9.7 "Terrific location."
    • 8.4 "Great service."
    • 8.1 "Very good internet connection."
    • 4.9 "Bad amenities."
    • 4.7 "Breakfast is below average."
    • 3.9 "Rooms are not good."
    • 3.0 "Bar is disappointing."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.1 Excellent
    Based on 681 reviews
    • 9.9 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.3 "Very good internet connection."
    • 4.8 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.7 "73% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 2.1 "Bar is disappointing."
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    Overall Rating

    8.2 Excellent
    Based on 348 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.5 "Average value."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.6 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    • 2.7 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      4.5 "55% thought it was too noisy."
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    Overall Rating

    7.0 Good
    Based on 47 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
    • 3.9 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 2.4 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall Rating

    7.8 Good
    Based on 507 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Very good internet connection."
    • 5.0 "Average amenities."
      0.2 "For 98%, the lobby entrance was sub-standard."
    • 4.6 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      2.0 "80% were unhappy with the view."
    • 2.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.8 "62% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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