Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

$236+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,697 reviews
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Review highlights

  • 9.8
  • 8.5
  • 4.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Marble Arch by Montcalm, you'll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 42 guestrooms featuring iPod docking stations and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of The Marble Arch by Montcalm. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Meeting/Banquet facilities
    • Fitness center
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,697 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
    • 7.8 "Internet works."
    • 5.6 "Average value."
    • 5.4 "Average cleanliness."
    • 4.7 "Breakfast is below average."
    • 4.6 "Bad amenities."
    • 3.9 "Rooms are not good."
    • 3.8 "Bar is not good."
    • 2.5 "Quite uncomfortable."
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    Overall Rating

    8.3 Excellent
    Based on 763 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.1 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.8 "72% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.4 "For 96%, the lobby entrance was sub-standard."
    • 4.2 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.3 "57% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
    • 2.7 "Bar is disappointing."
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    Overall Rating

    8.1 Excellent
    Based on 373 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.2 "Average value."
    • 4.9 "Not very clean."
    • 4.7 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 2.4 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.8 "62% thought it was too noisy."
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    Overall Rating

    7.5 Good
    Based on 16 reviews
    • 9.7 "Terrific location."
    • 3.9 "Rooms are not good."
      1.0 "90% said rooms were small."
    • 2.4 "Quite uncomfortable."
      1.0 "90% said rooms were small."

    Overall Rating

    7.9 Good
    Based on 543 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 7.6 "Internet works."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.2 "For 98%, the lobby entrance was sub-standard."
    • 3.1 "Awful rooms."
      0.9 "91% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      1.6 "84% were unhappy with the view."
    • 1.9 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.0 "70% thought it was too noisy."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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