Best Western Plus Hotel at The Convention Center, Long Beach Hotels from $134

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Families
Business
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Overall Rating

Based on 885 reviews

Bar and Beverages

10.0 "Incredible bar."
Cleanliness

9.3 "Perfectly clean."
Location

9.2 "Terrific location."
Service

8.6 "Great service."
Breakfast

8.0 "Breakfast is good."
Room

6.9 "Rooms are ok."
WiFi

6.7 "Internet is average."
Pool

2.1 "Horrible pool."

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Overall Rating

Based on 238 reviews

Cleanliness

9.2 "Perfectly clean."

8.8 "88% said rooms were clean."

9.8 "98% thought it was clean."
Location

9.0 "Terrific location."
Service

8.4 "Great service."

9.5 "95% found the staff to be very friendly."
Breakfast

8.2 "Breakfast is good."

9.8 "98% were happy with the price of the breakfast."
Value for money

8.2 "Good value."

9.8 "98% were happy with the price of the breakfast."

Overall Rating

Based on 345 reviews

Cleanliness

9.2 "Perfectly clean."

8.7 "87% said rooms were clean."

9.9 "99% thought it was clean."
Service

8.6 "Great service."

9.5 "95% found the staff to be very friendly."
Location

8.6 "Location is great."
Breakfast

8.0 "Breakfast is good."
Vibe

7.5 "Good vibe."

8.4 "84% thought, the hotel was modern."
Room

6.2 "Rooms are ok."

5.9 "Only 59% said rooms were big enough."
Pool

2.0 "Horrible pool."

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Overall Rating

Based on 292 reviews

Cleanliness

9.3 "Perfectly clean."

8.9 "89% said rooms were clean."

9.9 "99% thought it was clean."
Location

9.0 "Terrific location."

9.6 "Business sites within easy reach, said 96%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

7.1 "71% said the reception staff was great."
Value for money

8.3 "Good value."
Breakfast

8.1 "Breakfast is good."
Room

6.9 "Rooms are ok."

6.9 "For only 69%, the bathroom was ok."

6.2 "Only 62% said rooms were big enough."

Overall Rating

Based on 8 reviews

Location

9.3 "Terrific location."

Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Comfortable beds"

"Clean rooms"

"Friendly service"

"Clean hotel facilities"

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Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking. The pool was a little small.

Reviewed Sep 2016
8.0

review from

Cleanliness and friendly AM staff No room service

Reviewed Aug 2016
8.0

review from

In the middle of Long Beach downtown. You could walk to local restaurant. Free breakfast was good. Nothing I didn't like

Reviewed Aug 2016
5.4

review from

The hotel is clean and the rooms look modern and up to date. The location in downtown Long Beach is pretty central if you want to be in Long Beach. Two double beds instead of two queens, lots of sound traveling between rooms, not a very good shower, room was on the smaller side, check-in issues were an annoyance and were due to staff's actions. Price quite high for what we got.

Reviewed Apr 2016
10.0

review from

Staff friendly Parking could have been better, no big deal, we arrived late!

Reviewed Nov 2015
9.1

review from

It was clean and comfortable . I liked that it had things you might forget like a razor , sewing kit, toothbrush , ect. Not enough seating area at breakfast.

Reviewed Sep 2015
10.0

review from

Convenient drive from there to the funeral I was attending the next morning. Easy check out Parking fee and got the very last parking spot at night

Reviewed Jul 2015
4.0

review from

Location if hotel And cleanliness. the pool looked deceptivly large on the website. It was basically a giant hot tub. The staff was not accommodating. I wanted an earlier check in @ 2:15, I had three small children and apparently no rooms were clean. The breakfast was shady at best and not much room. I had to take the food into my room. This is the last Best Weatern I stay in.

Reviewed Jun 2015
10.0

review from

Great Location for the Convention Center, lots of restaurant's in the area, and the comp. breakfast was good The comp. breakfast should be extended to 10:30AM , Refrigerator in rooms would be good improvement. The coffee pot and ice bucket should not be kept in the bathroom, its unsanitary

Reviewed May 2015
7.7

review from

clean & great location THe undisclosed fee to park at hotel. $10 a night which was never disclosed on either website, NOT RIGHT!!!!

Reviewed Oct 2014
9.6

review from

The rooms were spacious and very clean. No complaints.

Reviewed Aug 2014
5.6

review from

My experience seems to continue. Each time I book a room through a web booking service the hotel puts us in the worst room possible. Basically, they treat you like scum. Guess I'll just book direct with the hotel and hope for a better experience in the future. Goodbye KAYAK, et al.

Reviewed Jul 2014
9.3

review from

The place close to convention center The extra fee for parking

Reviewed Mar 2014
10.0

review from

Good location, walking distance to shops, civic center, restaurants, and harbor. Good comfortable bed.

Reviewed Mar 2014
6.0

review from

the bed was comfortable but the pillows were not! Bathroom was pretty clean but towels were scarce (one hand towel, washcloth) .. At arrival we found out that parking was additional-we were told $10 but upon leaving, we were charged $20. Required an additional pre-paid 'deposit' for possible destruction of room refunded if they feel like it. Other than bed, only chair available was not functional. Ottoman worked, I suppose. Will not be returning even though it was clean. Rooms are very small. No mini fridge, No blanket. Room doors all over the place are slamming all the time. Oh! breakfast made us both sick~My husband is still not right~! We stayed at another hotel in Sept. in same general area, paid about $10 more, it was altogether different-in a positive way.

Reviewed Feb 2014

10.0

review from

Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking. The pool was a little small.

Reviewed Sep 2016
8.0

review from

Cleanliness and friendly AM staff No room service

Reviewed Aug 2016
8.0

review from

In the middle of Long Beach downtown. You could walk to local restaurant. Free breakfast was good. Nothing I didn't like

Reviewed Aug 2016
10.0

review from

Staff friendly Parking could have been better, no big deal, we arrived late!

Reviewed Nov 2015
9.1

review from

It was clean and comfortable . I liked that it had things you might forget like a razor , sewing kit, toothbrush , ect. Not enough seating area at breakfast.

Reviewed Sep 2015
10.0

review from

Convenient drive from there to the funeral I was attending the next morning. Easy check out Parking fee and got the very last parking spot at night

Reviewed Jul 2015
10.0

review from

Great Location for the Convention Center, lots of restaurant's in the area, and the comp. breakfast was good The comp. breakfast should be extended to 10:30AM , Refrigerator in rooms would be good improvement. The coffee pot and ice bucket should not be kept in the bathroom, its unsanitary

Reviewed May 2015
9.6

review from

The rooms were spacious and very clean. No complaints.

Reviewed Aug 2014
9.3

review from

The place close to convention center The extra fee for parking

Reviewed Mar 2014
10.0

review from

Good location, walking distance to shops, civic center, restaurants, and harbor. Good comfortable bed.

Reviewed Mar 2014

7.7

review from

clean & great location THe undisclosed fee to park at hotel. $10 a night which was never disclosed on either website, NOT RIGHT!!!!

Reviewed Oct 2014

5.4

review from

The hotel is clean and the rooms look modern and up to date. The location in downtown Long Beach is pretty central if you want to be in Long Beach. Two double beds instead of two queens, lots of sound traveling between rooms, not a very good shower, room was on the smaller side, check-in issues were an annoyance and were due to staff's actions. Price quite high for what we got.

Reviewed Apr 2016
4.0

review from

Location if hotel And cleanliness. the pool looked deceptivly large on the website. It was basically a giant hot tub. The staff was not accommodating. I wanted an earlier check in @ 2:15, I had three small children and apparently no rooms were clean. The breakfast was shady at best and not much room. I had to take the food into my room. This is the last Best Weatern I stay in.

Reviewed Jun 2015
5.6

review from

My experience seems to continue. Each time I book a room through a web booking service the hotel puts us in the worst room possible. Basically, they treat you like scum. Guess I'll just book direct with the hotel and hope for a better experience in the future. Goodbye KAYAK, et al.

Reviewed Jul 2014
6.0

review from

the bed was comfortable but the pillows were not! Bathroom was pretty clean but towels were scarce (one hand towel, washcloth) .. At arrival we found out that parking was additional-we were told $10 but upon leaving, we were charged $20. Required an additional pre-paid 'deposit' for possible destruction of room refunded if they feel like it. Other than bed, only chair available was not functional. Ottoman worked, I suppose. Will not be returning even though it was clean. Rooms are very small. No mini fridge, No blanket. Room doors all over the place are slamming all the time. Oh! breakfast made us both sick~My husband is still not right~! We stayed at another hotel in Sept. in same general area, paid about $10 more, it was altogether different-in a positive way.

Reviewed Feb 2014

Best Western Plus Hotel at The Convention Center

$134+

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