Pros (+) Location
Cons (-) Rude staff. Cigarette smoke smell in room. Poor bedding, disgusting carpet. Overall gross room.
2 stars
Stillwell Hotel
838 South Grand Avenue, Los Angeles, CA 90017, United States
Los Angeles, CA
See location+1 213 627 1151Photos of Stillwell Hotel
Overview
Hotel with a 24-hour front desk, a short walk to L.A. Live A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and ATM/banking services are onsite. Limited housekeeping is available. Stillwell Hotel offers 232 air-conditioned accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on a limited basis. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Stillwell Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- Laundry facilities
- ATM on-site
- 24hr front desk
- Safe
- Air-conditioned
Services and conveniences
- ATM on-site
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Flat-screen TV
Accessibility and suitability
- Elevator
Laundry
- Laundry facilities
Things to do
- Bicycle rental
Health and safety
- Safe
Reviews of Stillwell Hotel
6.0
Okay
21 verified ratings
Wonderful
2
Very good
4
Good
3
Okay
3
Fair
2
Mediocre
1
Poor
6
Summary of reviews
Guests say
Guests appreciated the hotel's great location and affordability, but many expressed concerns about cleanliness and rude staff. Some rooms had issues like cigarette smoke and bed bugs, which significantly impacted their experience. While some found the hotel acceptable for the price, others felt it was in a decaying state and not worth the cost. Overall, the hotel has potential but needs improvements in service and maintenance.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.7 out of 10
8 reviews
All reviews
Pros (+) Old and slightly shabby appearance. Good value for location- seems to be the cheapest around. Stayed 5 nights for a convention. 20 minute walk to the convention center. Room was very clean and cleaned daily for a 5 night stay. Whole foods 1/2 block, Ralph's supermarket 1-1/2 blocks, 2 drug stores about 3 blocks away. Refrigerator, microwave, WiFi in room.
Cons (-) Very noisy air conditioner
Pros (+) Very close to metro, shops, and restaurants
Cons (-) Some stuff was a little dingy and the staff didn't seem very interested in my needs
Cons (-) The elevators were very cramped for 4 people with luggage going to the 10th floor and proved difficult for one member of our party with claustrophobia. Also, the fan in the room did not succeed in bringing the temperature of the room down below 80 degrees, even at night.
Pros (+) The price and location were great.
Pros (+) The fact that is was very nearby everything and downtown LA
Cons (-) The Hotel is in a decaying state. For the price i've seen way way better.
Pros (+) It was very clean and the fact that they have two restaurants is very nice and the food was great. Nice location nice staff and was a good value for the money would stay again.
Cons (-) Parking sucks.
Pros (+) Your staff was friendly and down to earth, loved that!
Cons (-) Bed bugs. I actually saw on when taking off my shirt and my boyfriend and I have bites all over. Not okay. Won't ever come back.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is conveniently located in downtown Los Angeles, close to popular attractions such as STAPLES Center, The Broad, and Little Tokyo. However, it's advisable to avoid walking outside at night in the neighborhood.
How is the cleanliness of the hotel?
The hotel is clean and well-maintained, providing a comfortable and tidy environment for guests. It's particularly noted for its cleanliness, ensuring a pleasant stay.
What dining options are available at the hotel?
The hotel features a restaurant and bar/lounge, offering convenient dining options for guests. The restaurant downstairs serves Chinese food and is recommended for a satisfying meal.
Is the hotel in a safe area?
The hotel is located in a safe area, with security outside and the hotel being locked down after 7pm for added safety. However, it's advisable to be cautious when walking outside at night in downtown Los Angeles.
What are the amenities provided by the hotel?
The hotel offers amenities such as free Wi-Fi, air conditioning, laundry facilities, and an ATM on-site. Additionally, there's room service, a 24hr front desk, and multi-lingual staff to cater to guests' needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the street or nearby attractions comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to attractions like the STAPLES Center, The Broad, and Little Tokyo makes it convenient for exploring the city. Plan your visit to coincide with events or exhibitions at these locations for added enjoyment.
Be Mindful of the Neighborhood
While the hotel itself is considered safe, some guests advised against walking around the neighborhood at night. It's recommended to return to the hotel early in the evening and take advantage of the security presence.
Consider Bringing Your Own Entertainment
A few guests noted that the TV channels were limited, with only PBS and some Asian channels available. If you enjoy winding down with TV, consider bringing your own entertainment options.
Check Out the On-Site Restaurant
Guests found the restaurant downstairs to be a good option for Chinese food. Consider trying out the hotel's dining facilities for a convenient and satisfying meal.
Plan Your Visit During Low Season
May is considered the low season, which could mean fewer crowds and potentially better rates. If you prefer a quieter experience, this might be the ideal time to plan your stay.
Take Note of Check-In and Check-Out Times
The hotel offers flexible check-in and check-out times, allowing guests to have a more relaxed schedule. Take advantage of this policy to make the most of your stay.
Utilize the Laundry Facilities
The hotel provides laundry facilities, which can be convenient for longer stays or for freshening up your clothes during your trip.
Be Prepared for an Older Establishment
Several guests mentioned that the hotel is old but clean. Keep in mind that the facilities may have a vintage charm, and adjust your expectations accordingly.
Stay Informed About Cancellation Policies
As cancellation and prepayment policies vary by room type and provider, it's advisable to familiarize yourself with the specific terms to avoid any inconvenience.
Location
838 South Grand Avenue, Los Angeles, CA 90017
What's nearby
- Los Angeles Public Library0.4 mi
- Crypto.com Arena0.5 mi
- Los Angeles Convention Center0.7 mi
- Walt Disney Concert Hall0.9 mi
- El Pueblo de Los Ángeles Historical Monument1.4 mi
- Echo Park2.1 mi
- USC2.2 mi
- Dodger Stadium2.3 mi
- Paramount Studios4.4 mi
- Griffith Observatory5.6 mi
- Los Angeles County Museum of Art5.9 mi
- Hollywood Walk of Fame6.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Stillwell Hotel
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $148 |
Average price (weekend night) | $154 |
When to book a room at Stillwell Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Stillwell Hotel
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See most recommended stays in Los AngelesGood to know
Value for money | 5.9 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Hawthorne |
Distance to airport | 9.4 mi |
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