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Cons. When we arrived to check in the clerk mentioned that the pool and weight room were closed for renovations. We were not interested in either facility, so it wasn't a big deal. After a night out, we returned rather late to the room and went to bed. We were woken up by the sounds of banging and loud machinery above our room. When we called the front desk they said we didn't have to chose to stay here and that we ahould uave known better. We were furious at only getting about 4 hours of sleep because they started construction at 8am when check out wasn't until 11am. Needless to say we'll never stay there again.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The property is very clean, and the staff ensures that guest accommodation is disinfected between stays. Additionally, the hotel provides hand sanitizer in guest accommodation and key areas, and follows all safety protocols as directed by local authorities.
Is parking readily available at the hotel?
Yes, the hotel offers free parking, making it easy for guests to park, including those hauling trailers.
How are the beds at the hotel?
Guests have consistently praised the hotel's comfortable and spacious beds, with some describing them as 'amazing' and 'pretty comfy.'
What are the dining options like at the hotel?
The hotel features a restaurant and bar, and guests have appreciated the convenience of having a grocery store right next door for added dining options.
When is the best time to visit the hotel?
The high season is in May, and the low season is in August. Consider these times for your visit to make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests were disappointed by the lack of a microwave in the room, despite it being advertised. If this amenity is important to you, it may be worth confirming its availability before booking.
Check for Construction
Some guests mentioned that an old section of the hotel was fenced off for demolition, which impacted the overall appearance. It might be helpful to inquire about any ongoing construction if this is a concern for your stay.
Verify Breakfast Inclusions
While some guests praised the breakfast, others found it unappealing and overpriced. If breakfast is a priority, it's advisable to clarify the inclusions and cost before booking.
Be Mindful of Odors
A few guests noted musty smells in the rooms and odors in the hallways. If sensitive to odors, it may be beneficial to request a room away from any potential sources of unpleasant smells.
Confirm Accessibility Features
Despite booking a handicapped room, a guest found that it did not have an accessible shower. If accessibility is important, it's recommended to confirm specific features with the hotel before arrival.
Plan for Early Check-in
Some guests faced challenges when requesting early check-in, with limited availability of rooms. If you require early check-in, it's advisable to communicate this with the hotel in advance.
Inquire About Pet Fees
Guests were surprised by additional pet fees, which were not clearly communicated during the booking process. If traveling with pets, it's recommended to clarify all associated fees beforehand.
Check for Noise Issues
A few guests experienced disturbances such as fire alarms going off and loud air conditioning units. If sensitive to noise, it may be helpful to inquire about measures taken to minimize disruptions.
Clarify Breakfast Costs
While some guests praised the breakfast, others found it overpriced and not worth the expense. If breakfast is a priority, it's advisable to clarify the cost and available options before booking.
Confirm Room Amenities
Some guests encountered issues with room amenities, such as malfunctioning air conditioning and non-functional bathroom features. It's recommended to verify the functionality of essential amenities upon check-in.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | September |
Average price (weeknight) | $166 |
Average price (weekend night) | $178 |
Holiday Inn Louisville East - Hurstbourne is located at 1325 South Hurstbourne Parkway, 9.8 miles from the center of Louisville. Farmington Historic Home is the closest landmark to Holiday Inn Louisville East - Hurstbourne.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Louisville East - Hurstbourne.
Yes, Holiday Inn Louisville East - Hurstbourne offers free Wi-Fi.
Yes, Holiday Inn Louisville East - Hurstbourne offers free parking.
Holiday Inn Louisville East - Hurstbourne is 9.3 miles from Louisville Intl. Holiday Inn Louisville East - Hurstbourne is 54.3 miles from Lexington Blue Grass.
Yes, Holiday Inn Louisville East - Hurstbourne has a pool onsite.
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