Bathroom
Basics
Kitchen
Accessibility and suitability
Media and entertainment
Dining
Parking and transportation
Outdoor
Laundry
General
Health and safety
Services and conveniences
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers free parking, an outdoor pool, and pet-friendly rooms upon request with possible charges.
What can I expect from the hotel's cleanliness?
Guests have reported cleanliness issues, including dirty sheets, unclean bathrooms, and stained beddings. However, some guests have also mentioned clean and comfy rooms.
When is the best time to visit the hotel?
The high season is in September, while the low season is in March.
What practical information should I know about the hotel's amenities?
The hotel provides vending machines for snacks, a snack bar, and free Wi-Fi. However, there have been concerns about the lack of breakfast and the need for better housekeeping.
How is the customer service at the hotel?
Guests have praised the friendly and helpful staff, while others have expressed dissatisfaction with the service, including rude behavior and unaddressed maintenance issues.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Some guests recommended checking the room thoroughly before settling in, as some rooms were reported to have cleanliness issues, such as dirty sheets, stained bedspreads, and broken furniture.
Be Mindful of the Location
Several guests mentioned that the hotel is located in a less desirable area, with reports of noise, questionable individuals around the premises, and a general lack of safety.
Check for Essential Amenities
Some guests highlighted the absence of basic amenities such as a microwave, refrigerator, and even a trash can in the room, which could be inconvenient for longer stays.
Be Aware of Maintenance Issues
Multiple guests reported maintenance issues such as non-functional showers, broken bathroom doors, and poor water pressure, so it's advisable to check the functionality of these facilities upon arrival.
Note the Cleanliness Concerns
Several guests expressed dissatisfaction with the cleanliness of the rooms, citing issues such as dirty floors, stained beddings, and unclean bathrooms, so it's important to manage expectations regarding cleanliness.
Be Prepared for Noise
Some guests mentioned noise disturbances, both within the hotel and from the surrounding area, so light sleepers may want to take this into consideration.
Be Cautious of Security
Some guests reported security concerns, including the presence of bed bugs, roaches, and a general lack of safety, so it's important to be vigilant and consider personal safety.
Check for Functional Facilities
Guests reported issues with facilities such as the air conditioning, TV, and hot water, so it's advisable to ensure these are in working order upon arrival.
Consider the Value for Money
While some guests appreciated the affordable rates, others felt that the quality of the hotel did not match the price, so it's important to weigh the value for money.
Manage Expectations
Given the mixed reviews, it's important to approach the stay with realistic expectations, especially regarding the overall condition and service quality of the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | April | $105 | $321 |
Cheapest month to stay with an average 53% drop in price. | Most expensive month to stay with an average 100% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.4 | 3.1 mi | Lubbock | 9.0 mi |