Overview

Renaissance Lucerne Hotel

Pilatusstrasse 15, 6002 Lucerne, Luzern, Switzerland
+41 41 226 87 87

$190+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 716 reviews
See all reviews

Review highlights

  • 9.5
  • 9.1
  • 7.3
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

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    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Internet
    • Meeting/Banquet facilities
    • Spa
    • Beauty salon
    • Night club
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 716 reviews
    • 9.5 "World class service."
    • 9.1 "Terrific location."
    • 7.3 "Good breakfast."
    • 6.8 "Rooms are ok."
    • 5.6 "Average comfort."
    • 4.8 "Bad amenities."

    Overall Rating

    8.7 Excellent
    Based on 479 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.9 "Only 69% thought the shower was ok."
    • 5.9 "Average comfort."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."

    Overall Rating

    8.7 Excellent
    Based on 128 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      9.3 "93% said the beds were comfortable."
    • 5.8 "Average comfort."
    • 5.1 "Average amenities."
      5.4 "54% thought the building was acceptable."

    Overall Rating

    8.5 Excellent
    Based on 107 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.2 "Average comfort."
    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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