Guest reviews
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Solo
Overall Rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
9.2 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.2 "Great parking , according to 92%." 9.2 "City centre within easy reach , said 92%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." -
5.0 "Internet is average."
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4.7 "Rooms are not good."4.6 "54% didn't like the
uncomfortable beds ." 3.5 "Air conditioning was criticized by 65%." 0.8 "92% thought they werepoorly maintained ." 1.3 "87% foundproblems with the furniture ." 0.0 "For 100%, therooms looked old ." 3.3 "67% hadproblems with the shower ." 1.0 "90% thought thetv was sub-standard ." -
4.6 "Breakfast is below average."2.2 "78% said the
breakfast was too expensive ." -
4.5 "Not very comfortable."1.5 "85% thought it was
too noisy ." 4.6 "54% didn't like theuncomfortable beds ." 3.5 "Air conditioning was criticized by 65%." -
2.4 "Terrible amenities."1.9 "81% thought the
building wasn't nice ." -
1.6 "Horrible vibe."0.3 "97%
criticized the unstylish hotel ."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.4 "Great parking , according to 94%." 10.0 "100% thoughtparking was inexpensive ." 9.0 "City centre within easy reach , said 90%." -
4.6 "Rooms are not good."4.4 "56% didn't like the
uncomfortable beds ." 3.8 "Air conditioning was criticized by 62%." 1.3 "87% foundproblems with the furniture ." 0.0 "For 100%, therooms looked old ." -
4.5 "Breakfast is below average."
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4.5 "Not very comfortable."1.7 "83% thought it was
too noisy ." 4.4 "56% didn't like theuncomfortable beds ." 3.8 "Air conditioning was criticized by 62%." -
1.6 "Horrible vibe."0.2 "98%
criticized the unstylish hotel ."
Overall Rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.0 "Great parking , according to 90%." -
7.9 "Good cleanliness."8.2 "82% said
rooms were clean ." -
5.0 "Average comfort."4.8 "52% didn't like the
uncomfortable beds ." -
4.9 "Rooms are not good."1.1 "89% found
problems with the furniture ." 4.8 "52% didn't like theuncomfortable beds ." -
4.1 "Breakfast is below average."
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1.6 "Horrible vibe."0.2 "98%
criticized the unstylish hotel ."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
9.2 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
4.7 "Rooms are not good."
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4.6 "Breakfast is below average."
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4.6 "Not very comfortable."1.6 "84% thought it was
too noisy ." -
1.7 "Horrible vibe."0.2 "98%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
The room was big and the hotel should certainly be worth more than 2 stars. Also nice with a big balcony.
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7.3review from
The staff were friendly and the rooms were basic, but clean and a nice balcony.
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3.7review from
1. When check-out the staff converted CHF to foreigner's currency plus the exchange rate 3.3% without asking your agreement. After you get the receipt, it has a statement: I accept the total amount above and have given choices of currencies for the payment. 2. Old and dark in room and hallway. 3. not worth the money.
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6.0review from
I stayed in this hotel for 5 nights. Staff are very friendly and helpful,breakfast was good and served by pleasant staff, who speak English very well, and two of them Serbian as well. Free Wi Fi and parking on site, location near railstation are also pros for this hotel.
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4.3review from
It was cheap, there was free wi-fi Very noisy from the bedrooms. you have to keep the windows closed to prevent noise, but then no ventilation. breakfast was average at best. but... lugano is expensive, so beggars can't be choosers
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6.8review from
Very clean, orderly and well-run. Some staff had only very limited English.
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5.2review from
The room is a bit noise as the hotel is at the corner of the juction.
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6.0review from
The room was comfortable and clean. The bathroom was very spacious and clean. The location is ideal, very close to the train station albeit with the consequence of noise pollution from being next to a main road
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4.4review from
There is a free parking, room is clean, there was the balcony with a piece of the lake view, not far from the centre, Personnel was quite friendly The street below was relatively noisy, sonds in the corridor & from the room in the corridor was heard very well, Breakfast was very average, I consider the price is a bit high for this hotel
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6.8review from
Fair price, simple hotel & close to station None
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7.7review from
The room was big and the hotel should certainly be worth more than 2 stars. Also nice with a big balcony.
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7.3review from
The staff were friendly and the rooms were basic, but clean and a nice balcony.
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6.8review from
Very clean, orderly and well-run. Some staff had only very limited English.
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6.8review from
Fair price, simple hotel & close to station None
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3.7review from
1. When check-out the staff converted CHF to foreigner's currency plus the exchange rate 3.3% without asking your agreement. After you get the receipt, it has a statement: I accept the total amount above and have given choices of currencies for the payment. 2. Old and dark in room and hallway. 3. not worth the money.
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6.0review from
I stayed in this hotel for 5 nights. Staff are very friendly and helpful,breakfast was good and served by pleasant staff, who speak English very well, and two of them Serbian as well. Free Wi Fi and parking on site, location near railstation are also pros for this hotel.
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4.3review from
It was cheap, there was free wi-fi Very noisy from the bedrooms. you have to keep the windows closed to prevent noise, but then no ventilation. breakfast was average at best. but... lugano is expensive, so beggars can't be choosers
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5.2review from
The room is a bit noise as the hotel is at the corner of the juction.
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6.0review from
The room was comfortable and clean. The bathroom was very spacious and clean. The location is ideal, very close to the train station albeit with the consequence of noise pollution from being next to a main road
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4.4review from
There is a free parking, room is clean, there was the balcony with a piece of the lake view, not far from the centre, Personnel was quite friendly The street below was relatively noisy, sonds in the corridor & from the room in the corridor was heard very well, Breakfast was very average, I consider the price is a bit high for this hotel
