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Hospitality, friendly employees, decent impression
the staff were very welcoming and pleasant, the buffet breakfast was complete and delicious The room comfort did not match the wonderful charm of the hotel.
Friendly staff and good location Very small bathroom
The hotel is kept very clean and in a good location to explore the surrounding mountains and lakes. Ample free parking for guests. If you plan on eating in the restaurant or bistro make sure you bring a book or because you will be in for a long wait. The food is really overpriced (chf 40.- for 6 shrimps in a plain curry) and some of the serving staff can't seem to motivate themselves to be friendly to their guests. Although in their rooms they promote the local water to be the best in the world, don't try to order a glass of tap water in the restaurant (with a 2 course meal and wine), they won't like it and will tell you so whilst pushing for you to order expensive bottled water. The hotel lobby gets used as an office by the management tohave difficult meetings with their staff, which can lead to awkward situations in which the guests are asked to leave!
Attention to detail on everything that would make guests feel very comfortable, at home; e.g. plates of dried/fresh fruits and nuts in various places give a very warm welcome to guests. Simon's cuisine was definitely the best, something to look forward to after a day's outing in the Alps.
Center of village, staff attitude, close to tourist atractions, parking, clearness of room' rich breakfast room size very small
Beautifull modern renovated hotel in the centre of Meiringen, with very friendly and helpfull staff. Great breakfast buffet and a fine restaurant. Our room was light, clean and pleasant to stay in. We would definitely recomend this hotel! A little fridge in the room would have been nice and the diner prices in the restaurant are relatively high. Because of perfect location in the centre it's easy to find an alternative restaurant nearby.
Clean hotel, great breakfast, friendly staff. Wish breakfast had started earlier so we could have caught an earlier train.
The location was unique! A view of beautiful mountains with water falls from our window was nice. It was well inside the swiss military airport, so we enjoyed watching aircrafts' landing and take off.The wooden room was beautifully decorated. Staff could have been friendlier. Terrible experience with dining in the restaurant: we had to eat and pay for an extra dish that we didn't order!!And had to pay for another dish which was different from the order and could not even eat cause it had pork!
Clean, owner always about and helpful, good breakfasts, pleasant English speaking staff WiFi expensive and only available in reception area, limited parking, over priced
excellent hotel, excellent service
The view of the falls from our window balcony
view, food, pool main menu not translated
clean, good restraurant got woke up at 5am by noise from other guests (or staff), noise continued for hours
Good location (a short walk from the station and shops), plenty of storage space in the rooms, well equipped rooms (safe, fridge and electric stove).
Good location for a stop over en route to elsewhere. We ate in the restaurant and the food was excellent as was breakfast. Staff were very friendly.
Ezcellent for dog owners We could only get luke warm water from the shower
honestly not much except proximity to cable car staff were a mixed bag. The one boiled egg looked too lonely to eat at breakfast and the staff didn't really care.
Staff was very helpfull and friendly, nice interior, good breakfast (fresh fruit!) We missed some relaxing facilities such as a sauna, fitness...
First and foremost the staff. The owners, Sylvia und Philipp Moser, who are directly involved in the management, Marcus (reception), Mike (Restaurant) and Manuel (kitchen) deserve a special ovation.
The hotel has local feeling but beautiful style - modern and traditional combined. The sitting areas in and outside the hotel are comfortable and attractive - a great place to sit and enjoy a drink or read a book. The food was fabulous! It was great - just worth noting for those who like to lie in that the church right next door rings its very loud bell at 6am!
The stuff wase very kind and nice. The time of the cleening room was axactly at th resting brake/One day,the first one, they did not cleen the room. The other dayes we stay outside antill they finished cleening' and it takes too long.
The service, both at reception and in the restaurant was excellent - friendly, helpful and professional. The room was clean and airy. We enjoyed the food in the restaurant - we went to their Paella evening, although prices were high. We would have liked better views - although we had a deluxe room we still overlooked the cemetry and roof-tops before we had a glimpse of the mountains. We should also mention the church bells which rang loudly next door and did interrupt sleep! The town was a bit dead with very little to do and seemed a little 'down market' compared with Luzern.
Staff very friendly and helpful. When we got back at 22.00 after a longer than expected meeting (and the chef had closed the kitchen) they put together a good cold cuts and cheese collation that we enjoyed plus a nice bottle of wine from their good list. Our room was somewhat spartan (a rug on the floor would be welcome also tea/ coffee making facility).
Everything was comfortable and the staff was very accommodating. We ate two dinners in the restaurant and they were excellent.
The quadrable family room is very spacious and has grteat view to the mountains and adjacent river. I would go again and again for the sake of that great countryside view if i could next time. It is one of the best i ever been to. The breakfast is a very limited continental with housflies on the table, Also the wireless internet does not work at all.
the best part was the location. the view was very good and it is directly opposite to railway station. Free wifi is available. 1. the plug points are of old type. hence universal convertor did not work. finally manager provided with some plugs which helped us. request hotel managent to do something about it. 2. breakfast options for veg is ver less. that too limited.