Eden Vale Hotel

The free breakfast includes omelette, toast, and coffee. However, oat porridge is available for an additional charge. It's important to note that the hotel is working on clarifying the breakfast options and improving communication with guests regarding the breakfast content.

The hotel is known for its quiet, clean, and hospitable environment. However, there have been some concerns about the cleanliness of the sheets and towels, which the hotel is addressing to ensure a consistently high standard of cleanliness.

The hotel offers spacious rooms with hot running water, Wi-Fi, and a quiet environment. However, there have been discrepancies in the room facilities described on booking platforms, which the hotel is actively working to address.

The hotel is known for its excellent and friendly staff who are accommodating and courteous. However, there have been isolated incidents where maintenance and room service fell short of expectations, which the hotel is taking steps to improve.

The hotel provides parking and offers a shuttle service, as well as an airport shuttle for added convenience during your stay.

Some guests reported discrepancies between the room facilities described on booking websites and what they actually received, such as the absence of a balcony and delayed provision of amenities like a kettle. It's advisable to confirm the room features directly with the hotel before booking.

The hotel's free breakfast options and additional charges for items like oat porridge need clearer communication to avoid confusion and ensure a more satisfying dining experience for guests.

While the hotel is generally situated in a quiet area, some guests experienced disturbances from nearby construction noise at dawn. Light sleepers may want to consider this when choosing their room or planning their stay.

A few guests mentioned issues with the cleanliness of the sheets and towels. It may be beneficial to double-check the cleanliness of linens upon arrival and promptly request replacements if necessary.

Some guests encountered issues with maintenance, cleanliness, and housekeeping, including malfunctioning room amenities, unclean refrigerators, and missed room cleaning. Guests may want to promptly notify the staff of any such issues for swift resolution.

Numerous guests praised the friendly and accommodating nature of the hotel staff, highlighting excellent customer service and courteous behavior. Guests can expect a hospitable experience during their stay.

Guests noted that the Wi-Fi signal was not consistently strong in all areas of the hotel. Those reliant on a stable internet connection may want to inquire about the Wi-Fi range and request a room with better signal reception if needed.

Several guests appreciated the spaciousness of the rooms, availability of hot water, and the overall hospitable environment. This positive feedback indicates a comfortable and accommodating stay for future guests.

Some guests mentioned a limited selection of TV channels in their rooms. Guests who prioritize in-room entertainment may want to inquire about the available channels or bring alternative entertainment options.

In instances where guests encountered maintenance issues, such as non-functional refrigerators and Wi-Fi problems, prompt communication with the hotel staff is recommended to address and resolve these concerns efficiently.