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Pros: Nothing

Cons: Been on schedule.

Pros: Great crew. That’s about it.

Cons: Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells.

Pros: The crew

Cons: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Cons: Really good business class and convenient pricing

Pros: Friendly crew

Cons: Food& entertainment

Pros: Extremely nice crew!

Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room

Pros: Boarding process was very quick.

Cons: Some sort of entertainment. There was nothing.

Cons: The food was fantastic also the crew.

Pros: The seat was fine for economy

Cons: You should offer free wifi! Air Canada should lead the way and be above the rest!

Pros: yes

Cons: meal

Pros: The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more.

Cons: We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!

Pros: No carry on space, no leg room for a 6’4” individual

Cons: Don’t be late

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Pros: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom

Pros: The entertainment selection is quite great.

Cons: The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!

Pros: Great crew

Cons: Uncomfortable seating

Pros: It was canceled. And scheduled next day.

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Pros: The flight attendants were friendly, attentive and efficient.

Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Cons: Room temperature control should be better.

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Cons: Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Cons: Absolutely zero communication about an 11 hour flight delay. The flight itself was fine but the ground crew was absolutely the worst I've ever dealt with in all my years traveling. Save yourself the stress and pay a little more to fly with someone else.

Pros: The crew was friendly and polite and the seat was so confortable.

Cons: The boarding was little bit long if they could make little faster will be appreciated.

Pros: Gate agents and Flight Crew were friendly

Cons: Everything else

Pros: The crew was good

Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

Pros: Food and service

Cons: Entertainment lacking on a transatlantic flight

Pros: I liked that it was short

Cons: The ride was so bumpy that I got sick

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

Cons: I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone.

Cons: Check the head phone sets have both speakers working. I had to ask for a different set which was fine

Cons: In

Pros: Upgraded to first class!

Cons: Delays is Boarding No food and beverages

Pros: The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.

Cons: Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.

Pros: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Cons: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Cons: It was very cold they need to lower the temperature.

Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Cons: Row was very crowded. Seats much too close together.

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: Surprised to get a meal on such a short flight! Very good service.

Cons: We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!

Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”

Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!

Pros: food and price

Cons: boarding... control the luggage size

Pros: The overall experience was great

Cons: It was indeed a good experience

Cons: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Pros: Made up tons of time en route.

Cons: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Pros: Ok

Cons: Ok

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

Pros: Crew was ok Food was good Seats were comfortable

Cons: Overall was good and we definitely travel again

Pros: New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing

Pros: Crew was great.

Cons: On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip.

Pros: Seats comfortable. Entertainment was extensive. Food was good!

Cons: Landing was rough!