Madison Hotels

The hotel was clean, check in was less than a minute, the room was ready, spacious and clean. Hotel staff was friendly. Breakfast was solid. The hotel perfectly met my needs for the weekend.

Pool and workout room, rooms are bigger than expected

Breakfast not included, tv malfunction but maintenance brought a DVD player which kept the kids happy

The desk/manager was responsive when I complained about a broken security latch and changed it within 10 minutes.

Was further north of Jackson than I expected, carpet, comforter, and chair were stained. Room smelled of smoke in the air but i was a nonsmoking room. The smoke detector had been removed. The bathtub was patched with cardboard.

Friendly staff and clean room.

It was a none smoking room, but it did smell of smoke.

I was part of a group that stayed 3 nights at the Embassy Suites - Ridgeland. Out of four rooms only one thermostat worked properly. All four rooms were freezing...nice but cold! Thermostat was set at 67 and dropping. The first room had to have two space heaters, the second the thermostat had to be set at 90 and it took almost 8hrs to warm the room...but then we couldn't get the thermostat off 90 even though we dropped it all the way down to 60. We had to eventually turn the unit off. The 3rd room stayed cold! I see back in 2011 the same complaint was made over 3yrs later and the thermostat's are still not working properly!

Despite the cold and/or hot rooms. The staff was helpful and pleasant. The buffet breakfast was great and enjoyed by the entire group. The evening snacks each evening was also a nice treat. It would have been nice if the bar was placed in another area as the common sitting area for all was shared. Shopping (expensive) & restaurants near by. Fix the thermostat... as we enjoyed all the other features of the hotel.

Breakfast was delicious. Beds were comfortable

The WiFi was terrible, gym was very basic, the tv didn't work

The room had a partitioned living area from the bed area which made relaxing in the room very nice.

They did not have electric vehicle (EV) accommodations. Other hotels in the area did; however, because we had to stay in the same hotel as our team, I was not able to book accommodations elsewhere. As I own a electric vehicle, I will not be staying at any Hyatt hotels in the future. Our team booked approx. 50 rooms for the weekend. Most of the team had to be at the local convention center (approx. 15-20 min drive) early in the morning. The hotel would not accommodate us by opening their breakfast at 6:30 instead of their usual 7:00. on Sunday. I received an email from the manager indicating they are very accommodating and will do anything to please their hotel guest. All WORDS as they did not demonstrate it by not only NOT replying to my email concerning their EV accommodations but also by not opening 30 minutes early for breakfast to allow our players to eat at the hotel.

It was located near every type of store ypu could think of which made staying there convienant.

The linen on the sofa sleeper looked as if it hadn't been cleaned in months. The ironing board was broken.

Thanks much for use of your 210v CP. SUGGESTION: I mentioned this when I checked out-- clearly mark on pavement or wall or better still BOTH that the parking space in front out the outlet is RESERVED FOR ELECTRIC VEHICLES. I always worried the well worn traffic cone kindly provided and found hidden the scrubs would be ignored/moved.

Availability of ice. Had to ask Receptionist & she had to go to the kitchen to provide.

This guest did not leave comments about this hotel.

The TV swivels so you can watch it from the couch or the bed.

Rude staff, no one at the desk after 11:00pm, strong odor in common area, bathroom is so small you have to almost stand in the bath tub to open the door.

It was very late when we arrived. No Problems checking in late. Logan's roadhouse right out front. Beautiful lobby and room. A/C was Noisy but worked great. Vending was almost empty.

I spent two nights at the hotel. They delivered all that was promised. Clean and accessible. Will definitely go back.

The entire experience was great!

This guest did not leave comments about this hotel.

Clean Rooms Friendly Staff Discounted my stay because of the reason for my Stay Convenient location

Smoking Room/Floor (Room was my fault) Did not get the right room (booked King, got a double)

Staff were very polite and helpful!

N/A

Nice cncenient

No free breakfasr

The hotel is right next door to a Drago's restaurant.

The TV in the room skipped every few seconds to the point where it was not feasible to watch.

Bed was comfy. A/c worked great. Room was quiet.

Overall, the facility needs some sprucing up.

Friendly service. Nice property.

The room had a slight odor

It's an ok place for the money.

The breakfast is still a joke and the atmosphere there is changing for the worse it use to b nice n quiet now it an altercation almost every time I'm there.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Black mold in bathroom and I got sick and had to check out early.

Horrible experience

We stayed overnight on the way to Tennessee. Room was comfortable and homey. We liked it so well that we returned on our way back for another night.

This hotel was a very practical hotel. It included more everything that a person might need. For example, it had a full size refrigerator with ice maker, stove, microwave, toaster, dishwasher, iron and ironing board, and blow dryer. It also came with dishes, eating utensils, and dish towels. Razors and other toiletries were available at the front desk as needed.

friendly staff

everything was fine

I had a great stay. The staff was friendly, the room was clean and spacious, and the pool was enjoyable. The rooms were really nice I didn't hear the neighbors rooms and had no complaints as to how loud me and my company were being.

My only complaint has nothing to do with the hotel or it's employees. Some one let their bad kids roam the halls at wee hours of the morning knocking on doors with DNDs on.

This guest did not leave comments about this hotel.

Clean room. Very friendly and helpful front desk. However most of the lights were blown and no remote for the TV. Overall good room for a good price. Great location on the North side of Jackson.

There was nothing about this motel to like.

When we checked in and got to our room we noticed the beds looked dingy. We pulled back the comforter, and the sheets were covered in hair and were filthy. I went back to the front desk, and the attendant switched us to a different room. The new room was no better, there was mold all over the bathroom and in the shower, and hair in the tub and sink. We were able to get a refund.

There was NOTHING I liked about this place

1. The pictures are from years ago false advertisement. 2. This place is a hell hole with prostitution and drug transactions being made 3. Trash and cigarette butts throughout the ENTIRE place hasn't been cleaned in months 4. Rooms had 2 different comforters with cigarette holes 1 bed was on the floor This place should NEVER EVER be placed on any hotel site

This guest did not leave comments about this hotel.

It was very clean, up to date, good working order. The canteen had reasonable choices for foods for various meals (it was an extended-stay hotel, so they did not offer hot breakfasts or anything like that).

Thr location was ideal.

They were in the midst of renovations

LEAVING!

The cockroaches,shower fell apart,bath water was yellow,microwave was melted inside,refrigerator was broken, the 2nd floor was 30 degrees hotter than the 1st, was told there was a pool open upon booking but it was not open, hair on pillow, mold in tub.

very dirty breakfast room

This guest did not leave comments about this hotel.

The best thing about the hotel was the location.

Cleanliness of bathroom in rooms

Rooms were dirty Bed was uncomfortable

extremely courteous staff, appreciated the check-in phone call once I was in my room, as well as their help with talking me through early check-out.

Ice machine on second floor was broken, needed to get ice in lobby., which wasn't a big enough inconvenience to feel the need to mention to staff

Very clean and the staff was awesome people.

It was a very big room. My wife suggested we invite guests. ha. King size bed.

The sink was very slow to drain. I let the attendant know at the desk when we left and she said, 'I'll get right on that.'

Close to the interstate.

Everything except being close to interstate. Room was dirty, area was not safe, staff was rude, if it was not late and I was on the road 12 hours I would not have stayed here! Also cockroaches in rooms.

Not up to standard compared to other Hampton Inns in which I've stayed. Generally more run down (things like chipped floor tiles, old carpet, etc) and didn't "feel" very clean.

Spacious

No refrigerator or microwave in siute room

Hotel was horrible

Hotel was horrible I had to rush my 6 year old son to the emergency room from wasps and black mold in thr bathroom I did not get to stay in the room I payed for and there was no one at the desk or office when I went to speak to them about it

It was dirty restroom had cigarette buds

The location was excellent and staff OK

Two hours after falling asleep, I woke up from bedbugs crawling and biting me. Took the pillow downstairs which had six bedbugs on it. That's just plain nasty. The AC was super loud. Would not go there ever again

Quiet,clean and comfortable

The breakfast did not suit a diabetic person in need of a balanced breakfast.

Cleanliness and Staffs

No.

Breakfast

N/A