Pros (+) Really well located. Excellent staff and the courtesy coffee, candy and fruit in the lobby are really welcome. Comfortable apartment.
Cons (-) The mattress of the sofa bed was not the best.
3 stars
Sonder Santa Ana
Photos of Sonder Santa Ana
Overview
Nestled in the heart of Madrid, within minutes of Plaza de Santa Ana, 11Th Principe by Splendom Suites provides comfortable accommodation for guests in a renovated 19th-century manorial estate. The hotel features 36 spacious family-friendly boutique apartments, each outfitted with a fully equipped kitchen and bathroom. The rooms feature microwaves, flat-screen TVs, coffee- and tea-making facilities, and air conditioning. Upgraded suites come with added living spaces, full bathroom, luxury amenities, and multiple bedrooms.
Dining options at the hotel include a corner bar in the lobby where guests can indulge in coffee, tea, juices and pastries around the clock. The hotel is also situated within a stone's throw of a range of leisure and gourmet options. Visitors are provided with a personal assistant to assist with accommodation as well as advice on the best restaurants and local attractions. The hotel also provides a convenient airport transfer (for a surcharge), a 24-hour reception desk and ticket bookings for many of the city’s shows (available on request). In addition, guests can take advantage of kid-friendly services and facilities such as a DV player with kid movies, special child turndown service, high chair, booster cushion, baby cots, and baby sites (on request).
Situated within a 20-minute drive to the Madrid-Barajas Adolfo Suárez Airport, 11Th Principe by Splendom Suites provides easy access to many of the local attractions. It’s a 10-minute walk from Prado Museum, Thyssen-Bornemisza National Museum, and Plaza Mayo. It’s also less than five minutes from Sevilla and Sol Stations.
Amenities at Sonder Santa Ana
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Hairdryer
- 24hr front desk
- Safe
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Oven
- Microwave
- Dining area
- Kitchen
Accessibility and suitability
- No smoking
- Elevator
- Upper floors accessible by elevator
- Hypoallergenic pillow
- Private apartment in building
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Balcony
- Terrace/Patio
Laundry
- Iron and ironing board
- Washing machine
Bedroom
- Clothes rack
- Wardrobe or closet
Health and safety
- Safe
- First-aid kit
Workspace
- Desk
Dining
- Dining table
General
- Sofa
Services and conveniences
- 24hr front desk
Reviews of Sonder Santa Ana
8.6
Very good
1795 verified ratings
Wonderful
952
Very good
338
Good
222
Okay
102
Fair
91
Mediocre
39
Poor
51
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
408 reviews
9.2 out of 10
8 reviews
9.3 out of 10
1 review
9.3 out of 10
2 reviews
All reviews
Pros (+) Size of room and "honesty" of design and general old-fashioned style of the hotel and staff.
Cons (-) Street noise: "climalit" double glazing would help.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Sonder Santa Ana?
Guests have described the beds at Sonder Santa Ana as extremely comfortable, providing a great night's sleep.
Is parking available at Sonder Santa Ana?
Sonder Santa Ana does not offer on-site parking, but guests can take advantage of convenient nearby parking options.
How is the food quality at Sonder Santa Ana?
Guests have praised the well-equipped kitchen and the availability of coffee, tea, and pastries at the lobby bar, providing a delightful dining experience.
How clean is Sonder Santa Ana?
Guests have consistently mentioned the cleanliness of the accommodations, describing them as clean and comfortable.
What is the best time to visit Sonder Santa Ana?
The low season at Sonder Santa Ana is in July, while the high season is in September, offering guests the opportunity to choose the best time to visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Several guests mentioned that the street noise from nearby bars and nightclubs can be disruptive, especially for light sleepers. Consider requesting a room away from the street to minimize noise disturbance.
Download the Sonder App
To streamline the check-in process and facilitate communication with the staff, consider downloading the Sonder app before your stay, as it is not a traditional hotel with direct coordination through booking platforms.
Take Advantage of the Fully Equipped Kitchen
Guests appreciated the well-equipped kitchen in the apartments. Consider utilizing the kitchen facilities to prepare meals and enjoy the convenience during your stay.
Request a Room with Natural Light
Some guests noted a lack of natural light in certain rooms. If natural light is important to you, consider requesting a room with ample sunlight to enhance your overall experience.
Be Mindful of Check-in Time
The check-in time at 4 PM was mentioned as relatively late by some guests. Plan your arrival accordingly and communicate with the staff if you need to arrange for early check-in.
Utilize the Earplugs Provided
Due to the nearby nightlife, the hotel provides earplugs for guests. If you are sensitive to noise, using the earplugs can help ensure a more restful stay.
Take Advantage of the Personal Assistant Service
The hotel offers a personal assistant to provide advice on local attractions and dining options. Don't hesitate to utilize this service for personalized recommendations during your stay.
Consider Nearby Storage Lockers
If you have a late departure, take advantage of the free storage lockers in the lobby to securely store your luggage after check-out and before heading to the airport.
Request Additional Room Amenities
Some guests suggested requesting additional amenities such as salt, oil, and pepper for the room. If you require specific items, consider reaching out to the staff to enhance your in-room experience.
Explore Nearby Attractions on Foot
The hotel's central location allows for easy access to many attractions within walking distance. Take advantage of the proximity to major plazas, museums, and restaurants for a convenient and enjoyable exploration of Madrid.
Location
Calle Del Principe 11, 28012 Madrid
What's nearby
- Teatro Español122 yd
- Plaza de Santa Ana145 yd
- Puerta del Sol336 yd
- Madrid City Centre0.3 mi
- Plaza Mayor0.4 mi
- Museo del Prado0.4 mi
- Plaza de Cibeles0.4 mi
- Teatro Real0.5 mi
- Plaza de Oriente0.6 mi
- Palacio Real de Madrid0.8 mi
- Plaza de Espana0.8 mi
- Parque del Retiro0.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 711200606320
Essential information about Sonder Santa Ana
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $191 |
Average price (weekend night) | $211 |
When to book a room at Sonder Santa Ana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sonder Santa Ana
FAQs when booking at Sonder Santa Ana
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.3 mi |