Excellent hotel. The location is very good, depending what you want to do.
4 stars
Ac Hotel Carlton Madrid By Marriott
Photos of Ac Hotel Carlton Madrid By Marriott
Overview
AC Hotel Carlton Madrid offers modern accommodation in Madrid and is a few minutes on foot from Atocha Railway Station. It also provides an express check-in and check-out feature, a 24-hour business centre and 24-hour room service.
The hotel has recently been refurbished and offers bicycle rental, an airport shuttle and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information. A tour desk is in-house and Atocha Metro Station is minutes away on foot, making it convenient for guests to explore the local area and its attractions.
Each room at AC Hotel Carlton Madrid offers a mini bar and all the necessities for a comfortable stay. Each features a flat-screen TV with satellite / cable channels, in addition to a private en suite.
The hotel's restaurant serves lunch and dinner, providing guests with an easy dining experience not far from their room. Each evening, guests are able to relax in the lounge bar.
AC Hotel Carlton Madrid is situated amongst the area's well-known sightseeing attractions, including Plaza de Lavapies, Museo del Prado and Paseo del Prado, which are within walking distance. Royal Botanical Garden and Pantheon of Illustrious Men are each within walking distance.
Amenities at Ac Hotel Carlton Madrid By Marriott
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Toilet with grab rails
- Pets not allowed
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toothbrush
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
General
- Family rooms
- Hardwood or parquet floors
- Soundproof rooms
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Bedroom
- Wardrobe or closet
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Ac Hotel Carlton Madrid By Marriott
8.7
Very good
2225 verified ratings
Wonderful
1111
Very good
543
Good
367
Okay
103
Fair
69
Mediocre
19
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near transportation and attractions, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Some reviews highlighted issues with noise levels and the small size of elevators, while others noted the welcoming atmosphere in the lobby and the quality of breakfast.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
959 reviews
8.8 out of 10
1 review
8 out of 10
4 reviews
All reviews
overall we had a good experience stay in this hotel, about 14 mins walk to the train station where you can train C1 or C10 directly from the airport without transfer. Most top attractions are within 30-35 mins walking distance.
It’s basic hotel. No decent fitness center. Am I staying in this hotel again, definitely not. It’s missing my most important amenity: a full fitness center.
Cons (-) Oil in our coffee pot and sheets not clean
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant serves lunch and dinner, providing guests with an easy dining experience not far from their room.
What are the common praises about the hotel's staff?
All staff very helpful and friendly.
Are there any concerns about noise in the hotel?
You could also hear a fair bit of noise from other rooms, especially water etc going through pipes/drains.
What are the highlights of the hotel's location?
Close to train and major tourist areas.
What are the advantages of the hotel's proximity to Atocha train station?
This hotel is the perfect soft landing if you are travelling via Atocha train station.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a balcony facing the fountain for spectacular views.
Consider Low Season Travel
August is considered the low season, which could offer a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to Museo del Prado, El Retiro Park, and other attractions makes it convenient for sightseeing.
Be Mindful of Noise
Some guests mentioned that noise from other rooms and the street could be a concern, so light sleepers may want to consider this.
Check for Renovated Rooms
Guests appreciated the newly renovated rooms for their modern amenities and spacious bathrooms.
Take Advantage of the Location
The hotel's proximity to Atocha Station and major tourist areas was highlighted as a major convenience by several guests.
Consider Breakfast Options
While the hotel's breakfast was praised, some guests found it expensive and opted to explore nearby dining options.
Note Room Selection
Guests recommended requesting a room facing the avenue for a better view and quieter experience.
Be Aware of Limited Dining Menu
Some guests found the dining menu limited and chose to dine elsewhere, so it's worth exploring dining options in the area.
Plan for Room Temperature
A few guests mentioned issues with room temperature, so it may be helpful to clarify temperature controls upon check-in.
Location
Paseo de la Delicias 26, 28045 Madrid
What's nearby
- Museo del Prado0.6 mi
- Teatro Español0.8 mi
- Plaza de Santa Ana0.8 mi
- Parque del Retiro0.8 mi
- Puerta del Sol1 mi
- Plaza de Cibeles1 mi
- Plaza Mayor1 mi
- Madrid City Centre1 mi
- Teatro Real1.3 mi
- Plaza de Oriente1.3 mi
- Palacio Real de Madrid1.4 mi
- Estadio Vicente Calderón1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ac Hotel Carlton Madrid By Marriott
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $244 |
Average price (weekend night) | $206 |
When to book a room at Ac Hotel Carlton Madrid By Marriott
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ac Hotel Carlton Madrid By Marriott
FAQs when booking at Ac Hotel Carlton Madrid By Marriott
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.5 mi |
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