H10 Puerta de Alcalá

The hotel is located in the exclusive Salamanca neighborhood of Madrid, close to El Retiro Park, offering a great location near various attractions and museums.

The hotel offers standard rooms, deluxe rooms, and superior rooms, as well as many suites that include a private terrace with views of the city, all featuring premium bedding and linens, a dedicated work desk, and private baths with deluxe amenities.

Some guests have mentioned concerns about the small room size and the lack of space for comfortable movement, as well as issues with the room's smell and darkness.

The rooftop terrace features a plunge pool overlooking the city, offering a fantastic ambiance and views, and is available for special events. However, it may be unavailable at times due to private reservations, and some guests have mentioned that the rooftop pool is small.

Guests have praised the friendly and helpful staff, while some have suggested that the reception staff could be more welcoming and that the cleaning ladies were very polite.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The rooftop pool may be unavailable at times due to private reservations, so it's advisable to check with the hotel staff in advance.

The hotel provides an electric vehicle charging station for guest use, making it convenient for eco-conscious travelers.

Some guests found the rooms to be smaller than expected, so it might be worth considering an upgrade for more space.

The hotel's proximity to attractions like Puerta de Alcala and Parque del Retiro makes it an ideal base for sightseeing and leisurely strolls.

Despite being in a bustling city, many guests appreciated the soundproofing in the rooms, ensuring a peaceful stay.

While the onsite restaurant serves breakfast, some guests found it to be expensive, so it's worth considering this when budgeting for meals.

The rooftop pool and bar are open seasonally, so guests should inquire about their availability during their stay.

Some guests experienced issues with room maintenance, such as construction noise and temperature control, so it's advisable to check for any ongoing maintenance during the stay.

Upgrading to a terrace room with city views was a highlight for many guests, providing an enhanced experience during their stay.