Overview

Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

$34+

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Rates

Overall guest ratings

7.5/10 Good
Based on 1,052 reviews
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Review highlights

  • 9.1
  • 8.8
  • 8.3
  • 6.3

Good to know

  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    Amenities

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,052 reviews
    • 9.1 "World class service."
    • 8.8 "Good value."
    • 8.3 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.7 "Internet works."
    • 6.3 "Food is average."
    • 5.0 "Average comfort."
    • 4.5 "Rooms are not good."
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    Overall Rating

    7.4 Good
    Based on 410 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.8 "Good location."
      9.7 "Near to public transport, according to 97%."
    • 6.6 "Food is average."
    • 6.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 3.7 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
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    Overall Rating

    7.6 Good
    Based on 73 reviews
    • 9.2 "World class service."
    • 8.5 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.2 "Good cleanliness."
    • 4.8 "Rooms are not good."

    Overall Rating

    7.6 Good
    Based on 568 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.7 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.0 "Breakfast is good."
    • 6.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.9 "71% complained about the bathroom."
      3.9 "Air conditioning was criticized by 61%."
    Good to know
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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