Overview

Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

$48+

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Rates

Overall guest ratings

7.5/10 Good
Based on 1,076 reviews
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Review highlights

  • 9.1
  • 8.9
  • 8.4
  • 6.0

Good to know

  • Close to public transport

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    Amenities

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,076 reviews
    • 9.1 "World class service."
    • 8.9 "Good value."
    • 8.4 "Location is great."
    • 7.9 "Good breakfast."
    • 6.7 "Average cleanliness."
    • 6.0 "Food is average."
    • 4.8 "Not very comfortable."
    • 4.2 "Rooms are not good."
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    Overall Rating

    7.4 Good
    Based on 473 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.1 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 7.9 "Good breakfast."
    • 6.4 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
    • 3.1 "Awful rooms."
      2.2 "78% said rooms were small."
      2.0 "80% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
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    Overall Rating

    7.6 Good
    Based on 53 reviews
    • 9.2 "World class service."
    • 8.5 "Location is great."
    • 8.0 "Breakfast is good."
    • 4.9 "Not very comfortable."
    • 4.2 "Rooms are not good."

    Overall Rating

    7.5 Good
    Based on 548 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.8 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 7.7 "Good breakfast."
    • 6.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
    • 4.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.7 "73% complained about the bathroom."
      3.3 "Air conditioning was criticized by 67%."
    Good to know
    "Close to public transport"
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