Maidstone Hotels

It was great--too bad jacousy was not operating.

We arrived early. Check in is 3:00p.m. but the friendly staff got us into 3 rooms. We had to carry our suitcases up 2 flights of stairs because they do not have an elevator. We pre-paid for the breakfast buffet for the week, which is terrible! The fried eggs are already cooked and sitting under heat lights. They have the same boring things every single day. You can order an omelette which they will make fresh for you and that was pretty good. The breakfast is definitely not worth the 16 pounds they charge without pre-paying and it not even worth the 10 pounds they charge if you pre-pay. The maids (on the second floor anyway) don't even know how to change a garbage can. First of all the tiny garbage can in our bathroom was broken, the foot pedal was broken off and they didn't even replace it. The maids stretch out the garbage bag across the top of the can so that when you throw light things in, they bounce right off the top and heavier things pull the bag right down into the bottom of the can. I was fiddling with it and fixing it but by the end of the week, I decided it wasn't my problem and just left it however it ended up. The pool was under renovations for the whole week even though our kids had brought their swimming clothes and were looking forward to it, but we couldn't even use it. They don't put the smoking area far enough from the front door and the second hand smoke, just blows right at you when you walk out.

This was the second worse hotel we ever stay in. I could not believe there was no air conditioning. The breakfast on our first visit was excellent, but with a change of management the food became worse. The rooms are really outdated with paint chips and a squalid washroom with slippery floors. Also, the just outside the main entrance there are many cigarette butts and many people smoking at most times. The parking areas are few in number as my aunt had to park at the very back. The cleaning staff are not very friendly. The manger could not be found when we were looking for him.