Maidstone Hotels

Rooms nice but a little on the small side for the money. Room clean. Breakfast good.

Very hot heating! Shower curtain had been doubled up and was going mouldy / smelly inside it.

It is located right next to Leeds Castle, which is why we stayed there.

It's a bit out of date and unloved. It could be better with some upgrading and cleaning up. 4 Stars? Only on paper!

the whole stay was really fanstatic and relaxing, the staff was all very nice

only one prob booked breakfast through this site and it wasnt forwarded to the hotel but as soon as i showed my copy of booking they allowed it, but it was this site that hadnt told them

We did not find this the usual standard of Marriott Hotels. Restaurant for dinner is not recommended.

The stay was good until 9am, no water, therefore could not shower. After breakfast there was no toilet facilities, that was horrendous because all toilets were blocked by then. The hygeine was nil. I would expect some compensation for this depolrable inconvenience.

friendly helpful staff. had deluxe room which exceeded expectations.

buffet breakfast could've been better; not very hot, rubbery eggs,hard croissants and had to ask for more hot water for teapot as only enough for 1 and a half cups between us.

the evening meal was excellant value for money and restaurant staff very nice

reception staff a bit offhand

Starbucks

Not overly impressed, have stayed in better hotels for the price, Towels could do with being replaced

Nice, spacious, relatively luxurious bed and breakfast Very nice restaurant Nice location, in the middle of rural Kent though still 20-25 minutes from Maidstone

Not really geared for business travellers. Breakfast is after 0930! You are offered continental breakfast in your room if you have to leave before 0930. Not easy to find, especially late at night, when my mobile sat nav stopped working as there was no reception and there was no single soul awake to ask for instructions. I suggested to the owner to alert future customers at time of confirmation of booking, with emphatic fonts e.g. capitals or bold that this may be the case, so to make alternative preparations e.g. print the map or download off line map. Do not take me wrong, overall it is a nice B&B with some very fancy rooms. Very nice for a romantic weekend/getaway!

The room is very good for a price and the staff is very kind. Hotel parking lot is very huge so it is alway possilbe to park the car any time of year.

The hotel restaurant is very bad. One night I ordered my food in restaurant on ground floor, the bar people made our food because there isn't chef.

Clean and comfortable room. Adequate amount of clean towels every day. Approachable and friendly staff.

There wasn't anything I didn't like.

Food

Main car park full because of wedding party so had to use overflow car park down road. Room smelled of drains. Bed could have been more comfortable. Because of wedding party dining room very noisy at breakfast, also not asked if we wanted more coffee/tea/toast. We did not see our waitress after serving breakfast.

Staff were great. Friendly astmosphere. Breakfast was also good with a choice of full english or continental (weekend menu). Rooms were unique and spacious. It was good to find a full sized kettle for use in the room which would be great for families.

During my stay the windows were not clean on the outside but obvious this did not affect the quality of my stay but just the quality of my view.

The food was very nice and the staff were friendly. The room was nice and clean.

We had room number 7 and mattress had seen better days to the point where i didn't have a good nights sleep at all and is sqeaky very loud every time i moved i woke my self up and my boyfriend, it was very dissapointing. When i inspected the mattress is was soo squished and old it i felt a bit ripped off for having to pay to sleep in it i would of been better off on the floor on a blow up one.

The homely atmosphere, the welcoming staff. The photo on the internet does not do it justice.

The hotel was almost empty, despite the Leeds Castle Fireworks night. Again I would say a better photo on the internet and detail the fact that hotel its right on top of Leeds castle might draw more bookings in my view.

Being met with a very friendly receptionist with a lovely smile and happy disposition. The room was comfortable, the beds were comfortable and above all else it was lovely and quiet.The restaurant staff were equally as friendly, and the food was well cooked and thoroughly enjoyable and good value for the price.

Excellent stay and lived up to their advertisements. would definitely stay again. The room was clean and fresh and the all you can eat breakfast was fantastic. The staff were friendly and very helpful

Nothing at all it was agreat place to stay

The staff were very attentive. Received a welcoming cup of tea when we arrived and a lovely breakfast.

Staff were very friendly and helpful. The rooms were very clean and nicely decorated, and the gardens around the B&B made for a very relaxing afternoon. Also, the cooked breakfast was fantastic.

Staff very good,room and bathroom very clean and comfortable.

No bad points

Lonely location. Staff very helpful and friendly.

Nice and clean

Advertise low prices, but when we booked 3 months in advance we had to pay £61 which I feel was too expensive for one night in a hotel.

Staff were great service good like it food great.

could do with hand rail on baths for when showering. And fire doors could do with sound insulation on frames ref banging.

Lovely looking hotel from the outside and in a peaceful location. Rooms were clean. Breakfast was tasty.

Staff seemed mostly miserable and only begrudgingly helpful, except for one member of the housekeeping team, who was exceptionally friendly, helpful and polite. For example, there was no explanation at check-in of the breakfast arrangements, and upon calling to find out and making my way to the sparsely populated dining area, not one member of staff approached me to offer me a table, drink or mention that it was a buffet service. Great customer service, guys. The bedroom was lovely at first sight, if cheaply equipped, but the double bed was a couple of bolted together singles and consequently had an uncomfortable solid ridge down the middle, the frankenstein-esque beds also creaked like they were going to fall apart at any second which really limited the athleticism of our sexual escapades. The walls were paper thin, which meant that our German neighbours (we could hear them talking) in the adjoining room probably got very little sleep between the creaking of our siamese-twin beds and the fact that my girlfriend snores like a dying walrus. Oh, and the room was also loving placed right underneath a spotlight which was mostly unpleasant, except for the fact it made me feel like I had finally made my West End debut... All night. Seriously, if you want to stay somewhere in the £70-£90 bracket go to a nice B&B or a Travelodge, rather than risk disappointment in Oakwood House.

Clean, modern and comfortable room - great shower.

Not really a conventional hotel - a conference centre. Dining room lacking in ambience.

The hotel was homely and the owner was very welcoming full English.breakfast was good.

The carpark was hidden away and i parked in a multi storey to then be advised of where the carpark used by the hotel was.

location was good for function we were attending nearby on Saturday night

having to pay on arrival - asked for Sunday newspaper but didn't receive one.

Clean, spacious room, friendly reception

No soap in bath dispenser. Bed too soft and felt that as it was such a spacious room that a king size bed would have been more comfortable. Just observations

The weather was very cold but the room was very warm, the booking system was efficient, the staff at reception were pleasant.

A notice in the car park that hotel guests did not have to pay a parking fee would have been helpful.

The staff were obviously used to fussy people they were so atentive and polite. the whole location and setting the stly and decore wse fabulous and the food both cream tea bar menu and breakfast was fab to. not to pretenious just fab.

The little extras eg. The weather forecast left when the bed was turned back. the newspaper left in a bag that said good morning. The age related parts of the building eg. the staircase

Not easy to get around for disabled