Universal Hotel Perla

Calle Murta, 07687 Manacor, Mallorca, Spain
+34 971 810 068

Cheapest
rate per night

8.3

Excellent
based on 952 reviews
Universal Hotel Perla - Manacor, Mallorca, Spain
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Check-out
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+34 971 810 068

Good to know

Distance to city center 8.7 mi
Location rating 9.3
Nearest Airport Palma de Mallorca Son Sant Joan
Distance to airport 34.0 mi

Rooms

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Reviews

Pros

Cons

Traveler rating

37
29
15
2
0

Time of year

Traveler type

Show reviews that mention

+
air conditioning in 27 reviews
april in 3 reviews
breakfast was great in 5 reviews
close to the beach in 25 reviews
friendly staff in 32 reviews
hotel is very close in 32 reviews
location is good in 21 reviews
old hotel in 6 reviews
room after change in 26 reviews
room was comfortable in 2 reviews
sea view in 25 reviews
spanish german in 1 review
sun on the roof in 10 reviews
swimming pool in 22 reviews
tenis in 9 reviews
  • Excellent
    Sep 2019
    9.2

    Location, parking available, breakfast, the swimming pool, shower,

    Paying extra for the safe, check in desk waiting time, bathroom essentials where not replaced when they came to clean the room.

  • Good
    Sep 2019
    6.3

    The room we got was lovely and we did get a room with a view of the sea.

    The hotel has been done up and was lovely didn't think the staff liked the British very much though. You couldn't fault the hotel it was clean and the food was excellent, it was just the staff some of them didn't seem very friendly especially one of the main bar staff an (older guy) not at all very nice. They are short staffed at the bar they need to either do waiter service or let you go direct to get served at the bar. Think you should get meals on your last day if you missed all the meals on the first day, we only arrived late so didn't get breakfast, lunch or tea.

  • Mediocre
    Aug 2019
    3.8

    Some of the staff were very friendly - others not so much. The only redeeming factor is the natural sights in the area are incredible.

    This property made all kinds of promises it couldn't fulfil. It promised a great location - in fact the town of S'illot is very grungy and quite unattractive. The hotel itself claims to be all inclusive but they charge you extra FOR EVERYTHING - even the room safe which is included as an amenity, you have to pay to get a key!!! And you pay extra for beach towels, and to book a pool lounger and it just keeps adding up. The free toiletries include the world's tiniest soap and the cushions on our bed were dirty!! It seems to me this is a 3 star hotel pretending to be something more and it just doesn't deliver. Lastly if you are looking for healthy food - good luck finding some here....

  • Okay
    Aug 2019
    4.6

    The building was new, near to a decent beach. The sky bar is a good addition with a nice view on to beach. Good parking facilities nearby. Near to dragon caves.

    1. Even though the building is new and appears clean, the quality of comfort is missing. 2. The hotel management doesn't trust their customer feedback. We had bad smell in our room. They demanded 40€ for making a switch to a different room. After complaining and begging multiple times over two days and very unpleasant discussion to convince the hotel manager that the smell is not bearable, we were given a different room. 3. The walls and doors of the hotel room are so thin that I was wondering how my girl friend is able to speak Spanish. Turned out to be sound of neighbours. There was constant noise from all adjoining rooms as well as from the trucks which supply the hotel. 4. No drinks available in the mini bar in the room. 5. Although the location is next to beach, the neighbourhood didn't have the quality of restaurants or hangouts which are common in Cala Ratjada. We went to Cala Ratjada every day and evening to enjoy our vacation. 6. We booked half board meals in our booking. We were utterly dismayed and disappointed at the quality of the food. Even though the variety on offer was huge, most of the food appeared to be of cheapest quality which we would consider to eat on our vacation. The food offer is purely based in its worst sense of mass tourism. We ate outside after our first day there. The reviews about food here are misleading. 7. We had the feeling that we had to pay for every little thing to feel any kind of comfort here. For example : they charge you 8 € per week ( 1-7 days) for 2 small beach towels. They didn't have any sun umbrellas on offer for customers. All in all this was in no way service of a 4-Star hotel. We were left disappointed for booking this hotel and were happy to check out and go to our next hotel.

  • Good
    Aug 2019
    7.5

    The location of hotel is really good. Directly near the beach and some restaurants around it.

    Chaise longues are not free on the beach. I wished the hotel arrange some of them for their guests. And also it is really expensive. 12 € / day..

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About

Overview

When you stay at Universal Hotel Perla in Manacor, you'll be on the beach, within a 15-minute drive of Cala Millor Beach and Caves of Drach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 952 reviews

9.3

Location

8.9

Beach

4.8

Value

3.7

Wellness

Things to Know

  • Well-maintained rooms
  • Great menu
  • New rooms
  • Modern Hotel

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Internet
Concierge service
Currency exchange on-site
Laundry service
Bicycle rental
Game room
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Storage available
Non-smoking rooms available
Beachfront
Terrace/Patio
Elevator
Hiking
Massage
Kid-friendly
Cable or satellite TV
Pets not allowed
Laundry facilities
Hot tub
Hairdryer
Pool table

Location

Most Popular Landmarks

  • Cala Varques 6.1 mi

Getting Around

Palma de Mallorca Son Sant Joan 34 mi
Sant Climent Menorca/Mahon 49.4 mi

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