Overview

The Merchants Hotel

31 Back Piccadilly Street, Manchester, M1 1HP, United Kingdom
+44 161 236 2939

$28+

Overall guest ratings

5.8/10 Okay
Based on 1,395 reviews

Review highlights

  • 9.1
  • 7.7
  • 4.2
  • 3.9

Nearby

    Show all

    About

    In the heart of Manchester. Great value and friendly service, whether your trip is for business or pleasure. Commitment to your comfort and superb location makes us an ideal base for exploring for city attractions. A budget bed and breakfast, located in the heart of the city centre, just off of Piccadilly Gardens and within very close walking distance of both main rail stations, the coach depot and the City Metro system. Perfect choice, for the budget conscious traveller, whether your trip is for business or pleasure. We have an on site Internet Facility open until late for guests. Secure parking is located opposite Piccadilly Train Station (5 minutes walk from hotel). Please note that the hotel does not own the car park and is run by ncp. Content provided courtesy of the property. The property is solely responsible for the accuracy of the information provided.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall Rating

    5.8 Okay
    Based on 1,395 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      3.6 "64% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      2.6 "74% said rooms were small."
    • 3.0 "Awful rooms."
      3.5 "65% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
      3.1 "69% found problems with the furniture."
      2.6 "74% said rooms were small."
      3.6 "64% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      1.0 "90% were unhappy with the view."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      0.7 "For 93%, the lobby entrance was sub-standard."
      0.0 "100% didn't like the architecture."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 432 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 3.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      2.4 "76% said rooms were small."
    • 3.1 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.3 "77% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
      2.4 "76% said rooms were small."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall Rating

    6.1 Good
    Based on 41 reviews
    • 9.2 "Terrific location."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 3.4 "Not very comfortable."
    • 2.7 "Awful rooms."
      3.5 "65% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."

    Overall Rating

    5.8 Okay
    Based on 920 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 3.3 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      2.9 "71% said rooms were small."
    • 3.1 "Awful rooms."
      3.3 "67% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
      3.1 "69% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      3.5 "65% said the bathroom was dirty."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.9 "For 91%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    manchester
    bit dodgy
    good value for money
    handy location
    worst hotel
    little tatty
    super rude
    mirror in the bathroom
    late on early morning
    city centre
    cheap accommodation
    shared toilets
    noisy morning
    rate you pay
    More
    More

    Photos
    Map

    Map