The front desk staff and cleaning staff were very good. The room was very clean and the lobby and pool area were very well maintained.
The two motorcycles idling outside my window for 10 minutes at 11 at night and again at 7 in the morning.
clean, breakfast, hours for pool area till midnight
Free breakfast and coffee all day was awesome. Very friendly staff. Convenient location in relation to Mid Ohio Race Course.
The staff was very welcoming, the room had all the amenities I needed (e.g., fridge, microwave), and the location was perfect for what I needed!
This hotel met all of our needs. Staff was great.
Everyone was so courteous. They even told us local places to visit and printed out directions for us.
The room was very nice. The breakfast was really good. The woman in charge of the breakfast was very nice and helpful.
Rooms are very nice, except not well insulated for sound. Could hear traffic and people in room above.
I extremely enjoyed my stay. The check in clerk was super friendly and helpful. Breakfast was amazing. Would love to stay again, someday!
awesome people, clean, breakfast, value
The front staff was super friendly, the pool and gym were nice and clean. Also the rooms were great and comfortable.
There were several young adults (18 to 21 year olds) who were running around the halls and knocking on doors. We were awaken several times and even called the front desk. The noise finally stopped after 150am, made for a long day the next day.
Everything, It makes me feel like to stay at home. The hotel is so clean and neat. The hotel breakfast is the best I have ever.
We had 3 adults in our party and we had specified 2 queen beds and when we showed up they had booked us in a room with a king. Our adult son ended up sleeping on a roll away bed which was very uncomfortable.
Air conditioning wasn't cool. Spa was closed. Breakfast buffet was not very good.
The hot tub was not functional. I have stayed at this hotel sporadically over a 4 year period. The hot tub has most frequently not been working.
Staff was very accomodating of our special requests (e.g. salsa for eggs, plastic bags for ice.)
Temporary issue, but much of parking area taken up by construction equipment.
Room itself looked good. Employees were friendly.
I was very disappointed in the appearance of the lobby area. They were going through a construction remodel and the area was a complete mess and smelled like it. I am mostly frustrated with Priceline for not having a way of notifying me of this.
I was quoted one rate then told a much higher rate when I checked it. The jacuzzi was out of order. I stressed smoking rooms only to be told the hotel is smoke free. Staff was rude to family members who called my room. I was supposed to stay for a week, but left after the first night!