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Besides my frustration with Active Hotels for not informing Marriott of our booking, the stay was O.K. It could have been great if a proper room was available to offer. The problem was not with the hotel but with this Active Hotel site and booking system. Active Hotel had not informed the hotel of our booking done 5 days earlier. Marriott Peterborough had a big event going on so being that they where not aware of our arrival, they fortunately gave us the last " emergency" room available.
The grounds arrownd the hotel where well kept as was the interior the few staff we met were very helpfull and all apeared to have time too interact
Lovely room with good quality bedding. Fantastic breakfast and attentive waiting staff in the restaurant The corridor leading to our room smelt of cigarette smoke, but our room was fine. We wanted to eat our evening meal in the restaurant but were unable to get in. The swim wear int he leisure facility was very extravagantly priced so we didn't buy anything and consequently didn't use this facility.
the staff were brilliant, they couldn't do enough for you and the rooms were very comfortable and clean The only thing we didn't like about the hotel was that it was cold everywhere, the room had a extra heater in but still cold and the bathroom was really cold. I know the weather was cold all over the country but it was on the weather that it was going to be extremely cold I would have thought that a big hotel chain would know this and make the changes that were necessary
Efficient, friendly, clean and quiet location. Breakfasts - a fantastic selection and excellent food.
comfortable beds and room alowing screaming children in bar area
Welcoming receptionist, comfortable bedroom, well positioned for the A1 The hot buffet for breakfast could have been hotter - everything apart from my husband's feshly made fried eggs was warm at best.
Comfortable and trouble free stay! Excellent room - 257, very quiet. Helpful and friendly staff. Have stayed on previous occasions and will do so again. None
The staff were excellent and the hotel was very clean and comfortable.
Everything, really enjoyed the breakfast though None
Good location and comfortable room
Friendly staff Slow to check out. Needed more staff on at this peak time. Very noisy outside on sat night
visit the area
even with thermostat turned off;the room was very warm all night.
city center location
helpfulness of staff, cleanliness and location no lift (elevator)
It's an old hotel which has been very well modernised without spoiling its character. No problems at all.
Always clean, staff always friendly. None
great location and a great staff.
Room was too hot
Excellent restaurant Heating a little too high
The room was very well equiped for a budget price.The bathroom was very good and fresh.Heating was easily controlled. Coming down to breakfast on the sunday morning was certainly an experience I would not wish to have again.The space where we were told to sit was filthy from the night before no cleaning had taken place.The breakfast was reasonable but mostly cold. Not really a good experience.
The room was nice and the staff were friendly The pub has a DJ on Friday and saturday nights so it's very noisy.
comfortable bed very polite staff Bathroom door did not close which proved difficult when sharing with family member. Room overlooking main street very noisy with traffic, radiators not working only 1 small portable one in bedroom none in bathroom. late disco also very noisy
Room was clean and tidy and acceptable for a stop over. The level of service was very poor in the bar during the evening, I ordered a meal from the bar at 8:45, and was told it was ok as the chef finished at 10:00pm, only to be informed when I queried where my meal was that they had misplaced the order, and it was now to late at 09:40pm, to prepare the food in time for the chef to finish. Not impressed. I also confirmed my breakfast reservation for 7:45,to be informed when I arrived at 7:45, they they were expecting me at 07:00, and had come in especially to get me breakfast. I explained to the lady concerend and she apologised for questioning me as to why I was later than she expected, and said it happend frequently.
Very central and good selection of food available in the evening. Also the ability to park behind good. Beds were very comfortable Very steep stairs up to bedrooms - very worried walking down them.
The Service & The Friendley Staff No
the receptiong was the bar itself. staff exceptionally friendly and accommodating. the water heater was out, and they offered to find us another place to stay or we could stay at 1/5th the price of our original cost..we stayed!!! and the room was nicer than most of the rooms we had been staying in during the trip...we were very happy!!! read the reviews before chose to book re: noise and mess, but place was renovated..it was very quiet, came w/ ear plugs for those nights when they did have 'entertainment' in bar setting (weekends mostly)...our stay was juuuuust perfect. parking easy. meals were such that you had to go to the bar to order; no one came to you; and unless you knew this, you'd wait an awful long time wondering where the help was...but the food was great!!!
The room was a good size and very clean, the breakfast was good and the staff were friendly. The double room had 2 single beds pushed together with a sheet over the top so you fell down the gap. It should have been a double bed in a double room! Also there was a DJ going on until 1:30am so we were told it could get very noisy, if I was tryign to get an ealy nigth or had children it would have been too loud. We were out during this time so avoided it.
Excellent value for money. Service and food qiuality vety good.
Friendly staff. Friendly atmosphere. Comfy bed. Lovely big tea/coffee cups Need some drawers in the room. Corridors and stairs a little dated and uneven. Our room was quiet, but further down the corridor may have been noisy when the disco was downstairs.
Check in v quick,spotlessly clean,friendly bar staff and close to Town centre Bar prices rather high,shortage of some brands of drink,check in staff quick but rather cold, pillows to soft (but that is a personal thing)
Excellent - good value for money, clean and smelt new and modern. Nice and central. Great to be able to park. Good bar and restaurant. More tea in room please! Shower only.
Modern, clean and central
Clean and bright considering the busy road the windows did a great job of keeping all noise out. More pillows would have been more comfortable.
Good position & facilities Breakfast too expensive to purchase !!!!!
Excellent city centre location with lots of free parking
Good size bedroom, a lovely big bathroom. The room was very clean. Good location to shopping area Bedroom and Bathroom was freezing cold, heating made a loud noise during the night, There was a private party each night we were there so could use the bar area, loud music till very late. Room service the food was luke warm when it arrived.
Hotel was clean, comfortable and reasonable space in room. Lack of cupboards and drawers in room. At least I suppose if you don't have anywhere to tuck things away you are less likely to leave anything!
Its so close to the town Breakfast was not included in this deal and is quite expensive
The excellent service. No
Very friendly helpful landlady, lovely setting Can hear people in adjoining room very easy (thin walls)
The homely atmosphere and friendliness. Also the feeling that nothing was to much trouble.
Decent quailty food at breakfast. Lovely gardens with birds. Overly strict hours of arrival, breakfast and departure. A little more chintzy than expected. Tired decor. Breakfast ambience not relaxed. Cramped shower/toilet facilities.
It was very welcoming and cosy. Quite a superb stay
Room was good and clean, breakfast was very good and the owners very friendly. Bathroom was very small and shower lacked power.
What did i like best? The friendly disposition of the hosts above anything else, a lovely couple who really made you feel welcome. The room may have been quaint with a decorative taste perhaps not for everyones pallet but having stayed in a few hotels on my tavels Baileys definitely had personal touches which elevate it above the others. The room was a little cold and the t.v could have been a little bigger.
Warmest welcome and loveliest room; breakfast at their beautiful dining room was memorable too. I really hope to stay there again. I liked everything there, but if you are a busy traveller, it would be more convenient if you go there by your own car.
Everything - very friendly welcome, spotlessly clean and comfortable, lovely breakfast.
The owners were extreamly courtious, polite and friendly with a vast knowledge of the surrounding areas. It was an ideal base for a wonderful weekend.
Daysinn Peterborough was easily accessible from major roads and handy for town shopping centre. Pleasant stay
Staff friendly and helpful. Bed comfortable. We were offered a change of room but declined as we had a lot of luggage and two dogs we would have to relocate. Toilet used and unflushed. Basin dirty. No sugar and tea bags with hospitality tray. Epos machine would not accept cards and after 4 attempts had to do it manually and there was no spare machine available
The rooms are excellent value for money. Well designed rooms are very comfortable. Staff were most friendly and helpful. No complaints!
Basic good value for money. Ac in room. Excellent shower. Comfortable bed. Helpful front desk staff. None
Reliability, in a word. You know what to expect and it is delivered.
Good shower, I like the big squeezy bottles of shower gel and soap (greener than individual soaps that get binned after one night), quiet given the location. Excellent for a budget hotel to provide a hairdryer in room and hot chocolate on the hospitality tray. No bar on site (or anywhere to buy even a bottle of beer to enjoy in the room) and only junk food dining (we don't regard a choice between kfc, Pizza Hut, McDonalds and the usual motorway services rubbish as much of a choice). Great that there was an m&s on site but that's no good for a hot dinner.
It has all the necessitities in the room and it is always quiet N/A
A well cleaned room with adequate facilities. very convenient for East of England show ground air co/ heating not working properly. Shower, although thermostatic, was inclined to variable temperatures
Nicely appointed rooms and very quiet. No soap in the shower dispencer, the towels are too small ( hand towels only), one light not working over the desk area.
Excellent Dinner & Breakfast Room clean and tidy but a little dated
Staff were friendly and accommodating. We had dinner at the hotel which was good as was the selection for breakfast. For visiting Ely the location is excellent very easy walking distance. The hotel is certainly not AA**** as stated. The general appearance is looking tired and dated the pictures on the web site do not reflect the current state of the hotel. We booked a double bedded room and ended up with a twin but the staff could not really explain why especially as they had only a few guests staying. This hotel could be really good it's location and the quality of the food offered is good, however, the service especially from the owner/manager was a little 'Faulty Towers' on occasion. I would reccommend it to friends but with the proviso that you 'take it as you find it' - interesting!.
Very nice room, but bath very small. Good location for discovering Ely. Breakfast service was slow (one poor school age girl on her own). Dinner was poor, web site advertises a lively new chef, his food was neither.
Location and service The room was very hot. We shut down the radiator but failed to note that an electric heater was on at full blast. When sleep became impossible during the night, we realised what was happening, and turned off the heater. It then took 40 minuteas for the room to cool.
Location. Faded elegance, which some would find charming.
This is a terrible place. The service was disgraceful. The man in charge was rude, arrogant and only interested in taking money. After our terrible experience here I would recommend this place to be shut down. I would tell anyone and everyone to steer well clear. It is very over priced and the staff are useless - we couldn't even get directions to the hotel from the so called reception.
The staff were very helpful and friendly, and the food was excellent
Accessibility A bit of Fawlty Towers about the hotel
Had to rearrange accomodation when Ely had no water supply. Thankfully was able to get a room at the Nyton. Room was cold. Sink was in the bedroom. Room was above bar, so quite noisy.
Location - it was close to where we were visiting Not great value for money.
shower very poor no preasure. room 319
loved everything the breakfast was fantastic bed was comfortable more than 1 pillow
The bar area was very friendly and inviting The heating wasn't turned on in our room - it was very cold on arrival. However your staff were very quick to rectify the problem. Perhaps something that should have been checked before we arrived.
Very clean hotel, good spa and pool, nice breakfast and very pleasant helpful staff Evening meal was absolutely dire - a "medium rare" steak was well done, waited 40mins for starter - bread and oil and what tasted like tinned soup. Vile frozen chips not fresh hand cut. Terrible coffee. Do not eat dinner here but otherwise good hotel
Large comfy bed and choice of pillows, plenty of free car parking Room was very warm and no aircon. Unable to open window more than a few inches. Breakfast rather dried up from being kept warm for a long time
The staff were all very helpfull and polite. The bedroom was very small not quite what I expected for an executive room and very noisy being above the front of the hotel.
Out of town situation, close to wedding venue. Bar prices.
Very friendly and courtious staff
This is our 2nd time staying here and we have found it on both occasions very enjoyable because of friendly, efficient staff, good food, clean and comfortable rooms, nice gym and pool and an excellent location for our purposes. not a complaint but an observation. Irish bars have a better variety of soft drinks for those that don't or can't drink alcohol i.e red lemonade, cidona and very popular in Ireland, lucozade.
Bedroom heating was not working properly and there is no lift
Room was clean and of a good size and breatkfast and dinner was nice Some problems with service, e.g breakfast took a long time to come one morning and I subsequently ran late for my meeting, and room service got my order wrong. But thats not too much of a problem as they were very pleasant people
The staff was rather unfriendly, however, the hotel itself is quite nice. A bit on the shabby side, but it was clean and managing maintaining a quaint shabby which was nice. I would recommend the breakfast the next morning - lovely morning room, excellent food. This could easily be a fantastic hotel if they would bring in professional friendly staff.
Very close and convenient for station and onward travel by taxi the following morning. The room was far too hot with the central heating pipe running the length of the room so cannot be controlled!! Opening the window made it noisy. Television was not working! Finally the shower head came off the holder and being metal could have caused nasty foot injury!
Very conveniently located and well run. Efficient staff and good service.
The convenience and the assistance of the Reception staff.
Excellent quality of accommodation - smart, stylish and comfortable. Wifi costs £10 per day - this is an extortionate price when cheaper hotels provide wifi free.
Very polite and helpful staff, comfortable room, decent breakfast. The only thing I can think of is that a duvet doesn't really make sense in June ;-)
Very smart, stylish rooms Expensive wi-fi access
Convenient, clean, quiet. Friendly and helpful staff.Good restaurant in the evening.
The staff desire to help and be friendly ...we actually felt very welcome
Just a bed for the night Uncomfortable pillows and the bed was not too comfortable either
Good parking, location, price. Rooms clean. Lack of fresh air, rooms were hot and so was the corridor. People checking in at 4am and being noisey about it! Why are they allowed to check in at this time!!
Quiet location at time of year Breakfast exceptionally poor. It was not as advertised as a 'continental breakfast' Seriously suggest a visit to mainland Europe.
Friendly welcome, clean comfortable room, quiet location
the staff were really friendly and helpfull, in the middle of the night and even first thing in the morning, all staff were very polite and geninue, i enjoyeed my stay, i have stayed before and would definately stay there again, the value for money was excellent and even breakfast was included in the price. no resevations about reccomending the hotel to anyone. no complaints at all, very happy
Friendly staff on reception.
Friendly, comfortable and affordable
Friendly and efficient staff. Good-sized clean accommodation. Very convenient for eating at the neighbouring Harvester restaurant. Good car parking. Quiet location. Very poor sign-posting on the roads to the hotel location - found the hotel more by good luck than judgement. No information about TV channels available in room and poor selection of TV channels - why not provide all Freeview channels ? Poor quality TV picture.
Close to the motorway, but pleasantly quiet. Nice sized rooms. Very clean. Nice breakfast. Pleasant and efficient staff. No, everything was great!
Everything that applied to me was great..wished I had taken the swim suit ..will remember next time hope to return a minor thing..but it is keeping with the locus..the car park surface was woodland so a disaster to keep your footwear clean or avoid sinking when damp/wet as you walk over it
Setting and service
Comfy lounge areas adjoining Inn tables dirty/sticky. reception staff customer friendly toyour face but spoke behind people's backs to each other.
Very good clean spa and room great value for money
This hotel was very friendly and comfortable.
Everything, by far the best hotel I have stayed at in Peterborough
I was very impressed by the hotel -one of the best Best Western hotels I have stayed at
Friendly staff Room service quick and food hot Could not stand up in bath for a shower because of sloping ceiling
My colleague's wedding! The fact that there was not a proper shower in the bathroom as there was not enough head height above the bath
Being able to relax in the health spa with the kids was enjoyable and fun for all.