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The hotel seems to have been recently refurbished. The staff is friendly and welcoming. The situation is ideal, if you are looking for a hotel on the sea front that is. The room was spacious and very clean. The breakfast is very nice, proper coffee is served (not the usual cheap dirty water thingy). Would definitely recommend this hotel.
Ok Since the season did not start yet, was a little bit "Silence".
The superb location just minutes from Marina
We had one of the best rooms, top floor access to the room via balcony and ocean view. Breakfast just isn't good in italy.
Quite, nice patio both at ground and roof top Parking was a challange
Best service we have had in our 3 months in europe. The hotel manager and staff went way above their required duties. Thankyou for a memoriable stay.
The owner and the staff were extremely friendly and helpful. We were not there during peak season and ate at other locations.
Theo and his staff went out of their way to make our week's stay here a most enjoyable one. Having stayed at one of Marina di Massa's many two-star hotels on a previous trip, the Hotel Gabrini was a significant upgrade. The hotel is close to everything, but on a quiet side street. We would most certainly return should business or pleasure take us back to the northern Tuscany coast. Based on the price paid and the quality of service we received, there is nothing negative to report. This was a 3-star hotel with 5-star service.
Helpful hotel staff, excellent breakfast, free private parking, clean rooms. Location might be a concern for those travelling to Cinque Terre. But if you have a car it is not a problem.
Very kind staff, excellent breakfast, very nice and relaxing atmosphere, nice rooms, parking, close to beach and various shops. Nice territory around hotel. All is good, many thanks! niente
Very friendly staff. Friendly and clean hotel with comfortable rooms. Free parking at the hotel is nice, and just a 3 minute walk to the beach. Count on an extra 10 EUR p.p.p.d. for beach seats & parasol.
Friendy and helpful staff with a very relaxed atmosphere and lovely evening meals at the restaurant. The owners take time to meet and greet their guests and are very welcoming and helpful. Very little to dislike - rooms a little bit dated, breakfast could be better.
Very comfortable hotel. As we stay there at the low season we were the only guests. Nevertheless, we got all expected services.
pool area as well as sitting area (patio); nice gardens hotel gets 4 stars because of pool and tennis court. tennis court in really bad conditions - very difficult to play and also dangerous (very slippery due to moth on the court, leaves fallen from tree ...etc). garden is beautiful but not very well maintained - trees not cut and so on. a little bit run down. definitely over priced - 220€ for 1 night with breakfast - this is almost a London price!!!
The hotel was clean but had very small rooms. The staff was friendly willing to help and answer questions,
Very helpful staff & excellent food and service. Lovely room with huge terrace, very quiet location but just what we wanted. Bathroom was a bit small but very clean and lovely room.
Pleasant and clean ideal for a vacation with children
very good food and always a good varied choice. very clean rooms and hotel staff very helpfull and happy
Great front desk staff, good breakfast, good location Make sure to book parking. parking in florence is outrageously expensive otherwise
We received a very warm welcome from both management & staff and were assisted in many ways such as transport to Church & Railway Stations (free of charge) along with receiving excellent advice on seeing the sights of Tuscany. The Management & Staff encouraged our attemts at speaking Italian but were fully conversant in English & French.
In terms of a three star hotel it was great. The staff was extremely helpful, rooms were spacious , the area was very quiet and the large balconies gave a true sense of serenity expected on a vacation. The air conditioning worked very well and management was willing to be helpful any way possible. Also the free Internet made the stay convenient. I would recommend it as a great value None. All was wonderful
clean grounds and clean pool, friendly breakfast staff, excellent reception staff
Friendly staff, close to the beach and promenades, area is also nice, and parking - spacious small room, shower is very uncomfortable, design of the room (industrial look with cement and brick -- very cheap solution). Breakfast is marked by "chemical" coffee out of an old machine.
The hotel management was so kind that they provided us with a lot of useful information in and near Massa. For non-Italians, this kind of help is really appreciated.
The quiet srroundings The air conditioning
Helpful staff. Clean room. Nice location near the beach. Nice garden. Big parking place. Good food. No lift - not mentioned on web presentation. Noisy ventilator in bathroom. Strange architecture of the building interior. Poor noise insulation of the room.
Very close to the beach, free parking, friendly staff, very good price/quality ratio