Holiday Inn & Suites Marlborough By IHG

Guests have praised the very clean and friendly staff, the great breakfast, and the comfortable beds.

Some guests mentioned concerns about the pool area being very dirty and the room not being clean.

Common complaints include the lack of a fridge in the room, loud music late at night, and issues with reservations and room cleanliness.

The hotel may not be suitable for guests with agility/mobility issues as the pool does not have a stair entry or sling entry for handicap guests, and the floor was very slippery.

The hotel provides free parking, a fitness center, and a restaurant with a variety of breakfast options.

Some guests were disappointed to find no fridge in their room, so if this is important to you, it's best to request a room with a fridge in advance.

Several guests mentioned that the pool was not clean and not heated, so if you plan to use the pool, it's advisable to check its condition beforehand.

Some guests reported a shortage of towels in their rooms, so it might be wise to confirm the availability of sufficient towels for your stay.

There were discrepancies in room amenities, such as the presence of a microwave, so it's recommended to verify the room details before booking.

A few guests complained about loud music late at night, so if you are sensitive to noise, it's best to inquire about the potential for noise disturbances during your stay.

Some guests found that rooms labeled as handicapped accessible did not meet their expectations, so if accessibility is a concern, it's advisable to confirm the specific features available in these rooms.

While some guests praised the breakfast, others found it disappointing, so it's recommended to confirm the details of the complementary breakfast before arrival.

While some guests found the rooms very clean, others reported cleanliness issues, so it's advisable to inquire about the cleaning standards and request a well-maintained room.

Some guests mentioned that the hotel could use updating, so if modern facilities are important to you, it's best to inquire about the latest room renovations.

Guests highlighted issues with pool accessibility for those with mobility challenges, so it's advisable to confirm the pool's suitability for all guests.