Hôtel Meriem

Pros: Hotel itself was fine; room was comfortable and clean. Restaurant and cafe in hotel. Wifi working.

Cons: Check in and check out were disorganized and staff very confused and at times rude. I had to call about 5 times to get confirmation of my reservation because every time I called they said they didn't know and asked me to call back in half hour. When I arrived they charged me for room tax, and then tried to charge me again when I left. No receipt or written bill provided. Other staff fine but reception staff could use customer service training and organizational systems.