Intercontinental Marseille - Hotel Dieu By IHG

The hotel is in an excellent position above the Old Port, a huge palace that dominates the city, with an atmosphere of old luxury. The breakfast is of high quality, in line with the image of the hotel, on the terrace with a magnificent view of the Old Port and the cathedral. In our room, the beds were comfortable, the bathrooms were spacious, with a bathtub and a shower.

Located well, staff really good from the first moment you walk in. Concierge was a straight 10, desk staff also exemplary.

Great location just by the old port, beautiful setting, extremely comfortable bed and lovely welcoming staff

For a hotel of this quality and reputation, the behavior of the employee at the reception is unacceptable. She asked for a card to secure payment during check-in, but she used a faulty device, which caused my first card to be rejected, then the second.

The hotel, its very beautiful, the room with the balcony was just amazing

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

August is highlighted as the high season, so if you prefer a quieter experience, it may be best to plan your visit during other months.

The hotel's proximity to attractions such as Musée des Docks Romains, Vieux-Port, and Cathédrale la Major makes it convenient for sightseeing and exploring the city.

Guests have praised the concierge service for providing excellent recommendations and assistance, enhancing their overall experience.

Some guests mentioned issues with room facilities, so it's advisable to check the room amenities thoroughly before booking, especially if specific amenities are important to you.

While the hotel's restaurant is nice, some guests preferred dining at local restaurants for a more authentic experience. Exploring nearby dining options could add variety to your culinary experience.

Guests noted that the breakfast area could get crowded, with occasional service delays. Planning your breakfast time to avoid peak hours might enhance your dining experience.

If traveling with pets, it's advisable to inquire about any additional charges beforehand to avoid surprises during check-out.

If you require business services, the hotel's business center is available and can be convenient for various work-related needs.

Some guests experienced delays during check-in, so arriving during off-peak times might help streamline the check-in process.