The hotel is very old. Bed was terribly uncomfortable. The hallway floor sinks when you walk on it. Over all could use some TLC.
2 stars
Super 8 by Wyndham Martinsburg
2048 Edwin Miller Boulevard, Martinsburg, WV 25404, United States
Martinsburg, WV
See location+1 304 263 0801Photos of Super 8 by Wyndham Martinsburg
Overview
Super 8 Martinsburg is conveniently located off Interstate 81 at Exit#16E. Many nearby attractions just minutes away. Antietam National Battlefield, Charles Town Race Track and Casino, Cacapon State Park, Harpers Ferry National Historical Park, Summit Point Raceway and Shepherd University. The property's amenities include Free Light Breakfast, High Speed Wireless Internet, Micro/Fridge & Hairdryer in all rooms
Latest deals for Super 8 by Wyndham Martinsburg
Amenities at Super 8 by Wyndham Martinsburg
- Free Wi-Fi
- Coffee machine
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- Casino
- 24hr front desk
- Safe
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Dining
- Coffee machine
- Microwave
Health and safety
- Safe
- Daily housekeeping
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Workspace
- Desk
Things to do
- Casino
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Super 8 by Wyndham Martinsburg
5.8
Fair
169 verified ratings
Wonderful
21
Very good
11
Good
30
Okay
19
Fair
36
Mediocre
17
Poor
35
Summary of reviews
Guests say
Guests appreciated the location of the hotel, noting its convenience and proximity to key areas. However, the overall cleanliness of the hotel was heavily criticized, with multiple reports of dirty rooms, stained linens, and unpleasant odors. Service also received negative feedback, particularly regarding housekeeping and front desk interactions. While some guests found the price reasonable, many felt that the hotel did not meet basic cleanliness standards, leading to a disappointing experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
5.2 out of 10
1 review
All reviews
Pros (+) About average for a budget room
Cons (-) House keeping actually attempted to enter my room while in the bathroom. It was more than an hour before checkout time and I had the do not disturb sign on the door. No tip for them. The guy at check in mumbled everything and seemed have asleep. It was only 8 pm. This could be a decent average place with a little training and management.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's main strengths according to guests?
Guests have highlighted the nice and friendly staff, the provided breakfast, and the great wifi as the main strengths of the hotel.
What are the common complaints about the hotel?
Guests have expressed concerns about the dirty rooms, unpleasant smells, uncomfortable beds, and the quality of the breakfast.
Is the hotel conveniently located for accessing nearby attractions and stores?
Yes, the hotel is in a good area surrounded by lots of stores and offers easy access to nearby attractions.
What practical amenities can guests expect during their stay?
Guests can expect complimentary breakfast, a coffee machine, microwave, free Wi-Fi, air conditioning, and laundry facilities.
What are some positive aspects of the hotel's customer service and room quality?
Guests have appreciated the helpful and nice manager and staff, the quiet nights, cool rooms, and the availability of extra towels when requested.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported musty smells and outdated rooms, so it may be worth requesting a recently renovated room or checking for any available upgrades.
Be Mindful of Noise
While the hotel is in a convenient location, some guests mentioned unsavory customers and noise disturbances, so light sleepers may want to consider this before booking.
Check Accessibility Options
The hotel offers increased accessibility, but some guests found that their supposed handicap accessible room did not meet their needs, so it's advisable to confirm specific accessibility requirements before booking.
Manage Expectations for Breakfast
Several guests found the breakfast to be lacking, with complaints about the quality and variety of the offerings, so it may be best to have realistic expectations about the complimentary breakfast.
Pet-Friendly Considerations
Although the hotel allows pets, some guests mentioned restrictions on leaving pets in the room and encountered issues with other guests' pets, so it's important to consider these factors when traveling with pets.
Read Reviews for Realistic Expectations
While some guests found the rooms clean and comfortable, others mentioned cleanliness issues and outdated facilities, so it's advisable to read a range of reviews to form realistic expectations.
Be Aware of Odor Concerns
Several guests reported unpleasant smells in the hotel, including cat pee and a musty odor, so those sensitive to smells may want to take this into consideration before booking.
Plan for Parking
The hotel offers parking, which can be convenient, especially for those traveling by car, but it's important to note that the parking facilities were not specifically mentioned in guest reviews.
Explore Nearby Attractions
The hotel is surrounded by various stores and is close to several historical houses and the Apollo Theatre, providing guests with nearby entertainment and shopping options.
Consider the Low Season
July is mentioned as the low season, so travelers looking for a quieter time to visit may want to consider this when planning their trip.
Location
2048 Edwin Miller Boulevard, Martinsburg, WV 25404
What's nearby
- Elizabeth Kunkel House0.6 mi
- Nathan VanMetre House1.6 mi
- Baltimore and Ohio Railroad Martinsburg Shops2 mi
- Apollo Theatre2.1 mi
- Adam Stephen House2.3 mi
- Martinsburg Mall3 mi
- Abell-Kilbourn House3.2 mi
- Van Metre Ford Stone Bridge3.4 mi
- Smoketown School3.5 mi
- Opequon Golf Club3.7 mi
- Rush-Miller House3.8 mi
- George W. F. Mulliss House4.3 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Super 8 by Wyndham Martinsburg
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $69 |
Average price (weekend night) | $80 |
When to book a room at Super 8 by Wyndham Martinsburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Super 8 by Wyndham Martinsburg
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See most recommended stays in MartinsburgGood to know
Value for money | 6.0 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Hagerstown Regional |
Distance to airport | 19.4 mi |
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