Cons (-) Room smelled funny and there was no soap
2 stars
Extended Stay America Suites - St Louis - Westport - Central
12161 Lackland Road, Maryland Heights, MO 63146, United States
Maryland Heights, MO
See location+1 314 878 8777Photos of Extended Stay America Suites - St Louis - Westport - Central
Overview
Suburban hotel with free breakfast and a 24-hour fitness center Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request. Extended Stay America Suites St Louis Westport Central offers 99 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center.
Latest deals for Extended Stay America Suites - St Louis - Westport - Central
Amenities at Extended Stay America Suites - St Louis - Westport - Central
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Services and conveniences
- Wake-up service
- 24hr front desk
Parking and transportation
- Free parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Extended Stay America Suites - St Louis - Westport - Central
6.8
Okay
446 verified ratings
Wonderful
155
Very good
62
Good
52
Okay
36
Fair
38
Mediocre
31
Poor
72
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with notable concerns regarding security and cleanliness. Many reviews highlighted issues such as theft, bugs in the room, and a lack of proper breakfast options. However, some guests appreciated the friendly staff and convenient location, with a few mentioning the value for money and cleanliness of the rooms. Overall, while there were positive experiences, the negative aspects significantly impacted guests' perceptions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.7 out of 10
165 reviews
6.9 out of 10
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8.3 out of 10
15 reviews
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the breakfast options at the hotel?
The hotel offers a complimentary breakfast with options such as hot coffee, oatmeal packets, and prepackaged muffins. However, some guests have mentioned that the breakfast options were limited.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.
What are the parking options at the hotel?
The hotel provides free parking for guests, which is a convenient amenity for those traveling by car.
How is the cleanliness of the hotel rooms?
While some guests have praised the cleanliness of the rooms and the hotel in general, a few others have mentioned concerns about cleanliness, such as encountering a room with a strange odor and issues with the bathroom cleanliness.
What can guests expect from the hotel staff?
The hotel staff has been described as friendly, helpful, and accommodating by many guests. However, a few guests have also mentioned instances of absent front desk staff and encounters with less satisfactory service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in December, which is noted as the low season. This could provide a more peaceful and less crowded experience.
Check Nearby Attractions
The hotel is conveniently located near attractions such as Creve Coeur Lake Memorial Park and the Hollywood Casino Amphitheatre, making it a great choice for those looking to explore the area.
Pet-Friendly Accommodation
This hotel offers increased accessibility and allows pets, making it a suitable choice for those traveling with their furry companions. However, be mindful that charges may apply for bringing pets.
Verify Breakfast Options
While the hotel advertises complimentary breakfast, some guests found the breakfast offerings to be limited, with only coffee, hot water, oatmeal packets, and prepackaged muffins available. It's advisable to check the current breakfast options before booking.
Consider Room Selection Carefully
Some guests reported issues with room allocation, such as receiving a room with full-size beds instead of queens. It may be beneficial to confirm the bed size and other room details before finalizing a reservation.
Be Mindful of Maintenance Issues
Several guests mentioned maintenance concerns, such as clogged sinks and the absence of hot water. It's advisable to inquire about the status of such issues before checking in.
Double-Check Reservation Details
A few guests experienced overbooking issues and had to be relocated to another hotel. It's recommended to double-check reservation details and confirm room availability before arrival, especially during peak seasons.
Inquire About Amenities
Some guests encountered issues with missing amenities, such as the absence of a coffee maker in the room. It's advisable to inquire about available amenities and their condition to ensure a comfortable stay.
Be Aware of Check-in Procedures
Some guests experienced challenges during the check-in process, including long wait times and issues with room keys. It's recommended to inquire about the check-in procedures and potential wait times to better manage expectations.
Location
12161 Lackland Road, Maryland Heights, MO 63146
What's nearby
- Creve Coeur Lake Memorial Park2.3 mi
- Hollywood Casino Amphitheatre3.5 mi
- Historic Aircraft Restoration Museum3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - St Louis - Westport - Central
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $87 |
Average price (weekend night) | $106 |
When to book a room at Extended Stay America Suites - St Louis - Westport - Central
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - St Louis - Westport - Central
FAQs when booking at Extended Stay America Suites - St Louis - Westport - Central
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See most recommended stays in Maryland HeightsGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 5.5 mi |
Everything you need to know for your stay in Maryland Heights
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