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It was great. Good food. Slots were loose. Room very comfortable We had to leave
The bars in the casino are nice and the food is good The pillows were really hard and not comfortable.
convenient yet overpriced i felt hotel personell must of been having a bad day is all i can say . snippy
Came into town for a concert and experience was great, shuttle service and awesome buffet.
location is very close to a concert venue but they did not have a shuttle to take you there. we had to pay 20 one way for a cab that took us about a quarter of a mile. Because of the location close to the concert venue we chose this hotel. It would be very convenient for the guests if they could shuttle you the quarter to a half of a mile to the venue.
We stayed at Hollywood Casino Hotel because we where attending a concert at the amphitheater. It was very convenient and comfortable. The staff was friendly and helpful. The hallway carpet really needed cleaning.
The staff was amazing! Everyone was polite, respectful, and made the trip enjoyable! The food that was served was so delicious at the cafe and Giddos! The room had wallpaper peeling and the door to the safe was broken. The safe wouldn't open either. The bathtub was clogged with hair and someone from maintenance had to come get it. The price for movies to rent was rediculous as well. 17$ to rent a movie is way too much!
Room was way over priced. Phone didn't work. Very small room. Was suppose to get a smoking room and was given non smoking. Will never stay there again.
The house keeper stole money from hotel room. Security did not care nor make an effort to help! Horrible!
The staff was overwhelmingly nice. Very attentive in lounge area and always refilling soda/drinks and clearing tables. Only 13 min from airport. Plenty of food and shopping within 1 mi.
I used Hotel. Com to book the original trip I had to extend my stay was charged 20% more by hotel.Com than the hotel. Last time I use them.
Beds were horrible
Staff at hand to make stay as comfortable as possible N/A
Even the normal sized double rooms were very spacious and clean. It was a great stay. I wish the breakfast hours were longer.
Very satisfied with the hotel. N/A
The staff were the best, they helped us in so many ways. No
My son and I enjoyed the pool when we were able to use it, which, was the primary reason I chose this particular hotel. The photographs were accurate and we were happy with the facility overall. There was some kind of wrestling tourney over the weekend and the hotel felt overrun with inconsiderate teenage kids who had to be told not to slam doors and run up and down the hallways, not the fault of the hotel staff. However, when I called the front desk to have them contact one of the event group's sponsors, the situation appeared to lessen. I would suggest for the facility, added consideration for either efficient shower heads for improved water pressure or another water heater. The hot water lasted long enough for my son's shower and ran out before I could finish mine. Cold ending, slightly uncomfortable.
I liked that it was close to the Verizon Wireless Amphitheatre. Within walking distance and close to airport.
We went to St, Louis for three days. The first night we stayed at the River City Casino and Hotel, it costes us 130$ for two queen bed. The room was very nice and clean. The next day we stayed here, not much cheaper the quality is totally different. It was clean but I didnt like the interior of the room.
Quiet area. Newly remodeled Maid service could have been better.
Gym, pool, rooms, and breakfast. Didn't feel over crowded Old soap and shampoo left over in the room
Rooms were nice None of the restaurants were serving good during a storm. They wouldn't provide food to me but took care of their other guests that were staying in a business conference group.
The only problem I had was that they didn't have any cleanser bottles in the gym facility. So I was unable to sanitize equipment before and after use. I asked the girl at the spa desk and she said they clean everything at the end of the day, and was surprised that I was asking for cleanser. EVERY gym I'm ever been to has cleanser so I found this to be very odd at such a nice place.
Complementary Wi-fi, breakfast
Staff was polite and competent. Good access from parking lot. Room was nice and had good cable selection. Breakfast was above average. Door locks were finicky. Staff was aware of it and gave me two keys. Wireless internet was spotty and slowish.
Laundry facility Rude desk clerk. I a
The first room they gave us was already occupied. Then they rented our room to someone else. Inexcusable that someone was given access to our room.
AC did not work first night. They promised it would be fixed by next night but it was not, so changed room.
Will be back
Very focused on guests, and plenty of small extras. Bathroom was a tad small, but not unbearable.
Very clean! Staff very polite! Food was good! Breakfast opened at 7 which was late for us to enjoy! Hot water in shower was only good for one person. To enjoy then hot water ran out!
Nice staff and nice breakfast. I also liked the attention to conservation efforts such as dispensers in the shower instead of tiny bottles that go to waste. I would stay at a Drury Inn again if only for this reason.
We were very impressed with the hotel and found it ideal for trips into St Louis and surrounding area and would not hesitate to recommend to others. None
Staff were exceptionally friendly and responsive. Very comfortable Carpets were drab.
The staff was very friendly and the property was clean and smelled fresh. The location was good. I would stay here again. The only downfall which isn't that big a deal was that there was no refrigerator or microwave in the room.
Great value. Clean room & great breakfast. Check-in and breakfast staff very friendly and helpful. Wifi so slow it was not worth using.
Close to freeway This hotel was a dump. Hair on bedsheet, dirty towel and hair in bathroom, dirty toilet, hotel customer service agent was unapologetic that the room was dirty. Changed the room to another room upstairs and wrinkled(?) bed sheet and hair on bed sheet again. Thanks for nothing.
The staff was fantastic and took great care of us. They were very friendly and accommodating when we were trying to order out for the night. The rooms themselves were a little too dark for my taste when it came to color and lighting. Otherwise it was great!
The rooms were clean and modern. Non smoking rooms not available.
This guest did not leave comments about this hotel.
i am finding i am staying at this property alot any more. price is right, clean consistently. i am on the road about 75 days a year.. i would be nice if the breakfast was better, other than that, no
Clear room Nothing
The shower was hot We were suppose to check in around 1 am and did not get fully checked in due to 'updates on the system ', as the woman working that night stayed. She couldn't find the reservation and we didn't get to check in until 2:30 am. Worst experience
Large room with kitchenettes Housekeeping came knocking on the door at 10am asking if we were leabing. Phone in room didn't work at all.complained first day and nothing was done
Room was not clean. No shower curtain in room.
This guest did not leave comments about this hotel.
Price Hard to find. We travel a lot & never have this kind of problem locating a property, also, Continental breakfast was POOR!
The staff was awesome Having to leave
it had a stove refrigerator n microwave its only one person doin the evening shift on a busy friday, who had to service the rooms with dishes. while me and another guest had to wait 45 mins just to be checked in
This guest did not leave comments about this hotel.
Location nice about ten minutes from Busch stadium and not having to pay a whole lot for one night was a plus. Bedswere very ccomfortable. Breakfast not included. The market place where you can buy snacks was pricey but had a good selection.
This was my 2nd stay at this location and was very pleased each time. Clean hotel,comfortable bed and very friendly staff. I would recommend this hotel for anyone staying in this area.
The courtyard in the middle. We hung out in the courtyard for an hour and it was VERY relaxing! Thought there would be a free breakfast.
The proximity to the airport and parking on site are the big pluses. There is a nice Indian restaurant on the top floor of the adjoining property. The place is a little worn and the rooms are basic. If you are just looking for a place close to the airport at a reasonable cost, this is a good option. If you are concerned with the decor and upscale amenities you should look elsewhere.
The hotel is under renovations, and the lobby looked really nice as that was the only finished part! Found razor blades behind the nightstand. There was blood on the bathroom floor. Plug prongs were ripped out and stuck in the electrical sockets. They say non-smoking but it smelled like a 50 year old smokers house! I am happy they are doing renovations as this place is terrible. Just please don't give out the bad rooms or at least close when you are renovating.
The rooms were incredibly clean and the the night manger Dee, was willing to make me happy. The table leg was ready to fall off, many of the rooms had no airconditoners for heat in them, the cord to plug in my son's cell phone fell out of the wall, the outlet on the lamp got this phone connector so hot when he disconnect his phone from it he got a blister, there was no conditioner in the rooms, the beds are on wooded frames and very uncomfotable, the microwave had a faulty cord, so when you used it, the back of it sparked, and the rooms smelled like poop. After changing rooms 3 times, we finally found a room that we felt safe in and smelled acceptable.
Location was good, but that's it There was makeup all over the pillow cases and it took multiple calls and two hours to get new cases (proving that they had not been washed), and the breakfast was really low quality.
The hotel is an long ages hotel, people looks like tires.
Staff was very friendly and helpful. WiFi not working extremely limited tv stations chair in room has visible stains in seat (wouldn't let my grandaughter sit in it) no bath items in room. We stayed 2 nights and they never gave us fresh towels had to go to the desk and get them.
The only things I liked were the shower, the bed, and the closeness to the Children's Hospital. My seven day old son had an appointment, and my wife and I thought it would be easier to travel twenty minutes, rather than two hours. I had called the motel two days before and asked if they had a rollaway crib. The woman who answered the phone had said yes. However upon arrival I was informed that they no longer did that or had any to send up. As we walked into the elevator we noticed it was dirty. The floor we stayed on smelt of marajuana. I cannot fault a motel for what it's guests do, but that was not what I wanted my newborn to smell. The hall itself had dirt on the floor. There was a layer of dust on the sprinkler head in the room. While they did offer a refrigerator theye was a layer of frost built up so thick it did not allow the door to close. This was an issue as my son had medication that we had to keep in a cooler rather than the provided fridge. There was one working vending machine for soda, yet there were signs on our floor for one. When I found it it was unplugged and covered in dust. I have no problem with a motel doing construction, but there should be signs letting people know. I have photos and will be sharing all of this with the corporate office soon.
Not too much, for the money I wasn't sure what to expect. The bed did not have a blanket, nor anywhere in the room. The carpet was dirty, needed at least vacuumed as there were crumbs everywhere. Had about a half a roll of toilet paper, no extras.
Roxy the front desk attendant was very accommodating. After we were moved twice because we were put in dirty rooms, she comped our stay and apologized profusely. The first room we were put in had trash all over the counters. The second room had hair all over the pillows. It look like a man had shaved over the bed. Because there was only one person on staff working the front desk, and the hotel was sold out for New Year's eve, she gave us sheets that we changed ourselves.
It's a motel 6 now please change name to Aviod confusion.
The Room was large and the beds were comfortable. The bathroom was also updated. The complimentary breakfast was awesome! The curtains look liked they had blood splatter on them from a crime screen. The carpet was extremely gross. The furniture had holes and was old and not appealing. Didn't like the amount of children in the pool past 9:30 pm. Made it uncomfortable so the group of adults didn't swim. I checked in in the morning online, received a text message stating my room would be ready at 3:00 pm. Checked in at 3:30 to be told I no longer had a room. Then the front desk charged me for the room twice! I kept showing him my text message stating I had a room and he insisted I didn't. The front desk the following morning said they fixed it, but I have yet to see a refund on my card.
Nothing. The room was just like every other hotel room. The fact you advertised on-site spa services that was our main reason for booking, only to find after checking in that they haven't offered spa services in over a year! Not to mention the dance nationals event going on at the hotel and the dozens of little kids crowding the hot tub so that we couldn't even enjoy that much of our stay. The staffs solution was to buy us dinner of which we still had to pay for our 2 drinks and desserts and they couldn't even get that part right and had to be remade. Highly disappointed in the hotel and your outdated information that you boast.
The employees were somewhat casual but competent and very friendly. Saturday free breakfast was better than average and very good. Sunday the sausage & eggs were almost cold. The room has a heavy smell of mildew. The carpeting is worn out and was filthy. The toilet handle was broken (I fixed it.). I've stayed at discount motels for half this rate which were somewhat superior.
Clean, safe, close to I-64, (NB access was convoluted), fairly new construction. Limited cable access, poor mattress, easy to hear conversations and snoring next door.
Loved the location, nice rooms, great breakfast, friendly staff, and price! Would have loved to have had more gym equipment. A set of dumbells would be great. The fitness facility consists of a treadmill, elliptical, flat bench with no weights to utilize with it, and a strange cable machine I've never seen before nor attempted to use.
Nice room, quiet, good staff, good breakfast
Quiet area off the interstate. Felt comfortable and safe. Staff was very friendly. Room was spacious and clean with plenty of amenities. Would recommend to anyone!
The room was very clean and was pretty nice. The staff was courteous and friendly. The lobby and hallways smelled nasty. They looked clean, but smelled like the rooms came with a free jumbo burrito. The room smelled fine though.
My family and I had a wonderful stay. The beds were clouds. It was quiet and clean in our room and the location felt safe and was beautiful. We loved the breakfast, it tasted great and had a lot of variety for every picky eater! Our room was straightened and replenished each day.. even the toilets cleaned! and carpets vacuumed.
The room was nice and clean. The breakfast was awesome and the cook was really nice. We didn't see the housekeeping but they were awesome too, our 2 year old has some some drawings on the back of some cards that would be thrown away on their own but when they cleaned they saved them! We also brought her blanket with and they folded it so nicely with the corner turned for presentation haha. We thought it was cute. The desk staff were nice too, we didn't have many questions for them because we were familiar with the area but we did over hear them giving someone else tips on their favorite places to eat and go with a map. We didn't get a chance to use the pool but it looked nice and clean too. We had a nice stay and next time we visit we will probably use them again. The vending machine near the desk accepts cards if you don't have cash but didnt have a notice anywhere that the $1.75 drink would be $3.00 for using a card. it only showed that price when the drink was already being vended.
We had a hockey team stay. The pool was great and we also stayed in the breakfast area all evening talking with parents and kids playing games. Also, large enough to order pizzas for all. Staff very friendly and help with pizza recommendations.
Proximity to airport Nothing
The front desk employee that was working when I called was very helpful and understanding. He directed me on what I needed to do to book and receive a promotional rate. Got me a nice room, was pet friendly, and met all of my needs. I slept in since I arrived SO late and was able to head out comfortably at their 11am checkout. If I am ever driving through again I wouldn't hesitate to give them my business. Thanks again. Parking was gated... somewhat inconvenient but I understood it to be of necessity since the airport is right there. Soap dispensers in the shower. Efficient/not as wasteful im sure... but penny pinching when the room is $115+/night.
Chose Pear Tree for its location to the airport. Happy hour is okay and breakfast is very early at 5am. Shuttle goes every 20 min. Reasonable park n fly rate. Comfortable bed and decent room. Staff were very pleasant.