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Neptune Hotels Resort, Convention Centre & Spa
Top Romantic Hotel

Mastichari, Mastichari 853 02, Greece
+30 224 205 8900

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+30 224 205 8900

Overall guest ratings

9.4/10 Excellent
Based on 597 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.5
  • 6.7

Nearby

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    About

    Located in Kos (Mastichari), Neptune Hotels Resort, Convention Centre & Spa is close to Lido Waterpark and Mastichari Beach. This 5-star hotel is within the vicinity of Antimachia Castle and Castle Palaio Pyli.

    Rooms

    Make yourself at home in one of the 569 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Thirsty? Quench your thirst at one of the 8 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programs
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 597 reviews
    • 9.7 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.6 "96% said rooms were clean."
      10.0 "Clean pool, said 100%."
      7.1 "71% said the bathroom was clean."
    • 9.5 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.5 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
      8.3 "83% loved the outdoor sports facilities."
      8.6 "86% said the facilities were very new."
      9.2 "92% loved the facilities for kids."
      10.0 "100% loved the terrace."
      10.0 "100% liked the handicap accessible facilities."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
      8.3 "Housekeeping was great, according to 83%."
      10.0 "100% found the restaurant service to be one of the best."
      8.8 "Excellent childcare, thought 88%."
      8.0 "Management was excellent, said 80%."
    • 9.2 "Excellent breakfast."
    • 6.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall Rating

    9.4 Excellent
    Based on 322 reviews
    • 9.7 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.6 "96% said rooms were clean."
      7.5 "75% said the bathroom was clean."
    • 9.5 "Excellent pool."
    • 9.4 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
      8.0 "80% loved the outdoor sports facilities."
      8.6 "86% said the facilities were very new."
      10.0 "100% loved the terrace."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.5 "85% said the recreation staff was great."
      8.2 "Housekeeping was great, according to 82%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.2 "Excellent breakfast."
    • 6.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."

    Overall Rating

    9.5 Excellent
    Based on 256 reviews
    • 9.7 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      9.0 "90% thought the building was wonderful."
      8.6 "86% loved the outdoor sports facilities."
      8.3 "83% said the facilities were very new."
      9.4 "94% loved the facilities for kids."
      10.0 "100% loved the terrace."
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.6 "96% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.5 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
      9.8 "98% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      8.8 "Excellent childcare, thought 88%."
      8.6 "Housekeeping was great, according to 86%."
    • 9.4 "Excellent breakfast."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.3 "For 63%, maintenance was acceptable."
      6.4 "Only 64% thought the furniture was functional."
      5.4 "Only 54% thought the air conditioning was adequate."
      6.9 "Beds were acceptable for 69%."
    • 6.6 "Internet is average."
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    Overall Rating

    9.3 Excellent
    Based on 17 reviews
    • 9.8 "Perfectly clean."
      9.9 "99% thought it was clean."
    • 9.4 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Wonderful beach."
    • 9.0 "Excellent wellness & sports facilities."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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