Vista sui Sassi Civico 16

The closeness to the historical district was great. The room was very clean. I was contacted by the caretaker the day before and asked what time for checking. I suggested 1:00. He said impossible see you at 3:00. I found the residence and arrived at 2:30 but could not reach the gentleman on the phone listed for the property. I called several times. I sat on the door stoop for an hour before Signore Alessandro showed up. It was 3:30 now. He apologized for getting their late. After checking in he helped us with the parking garage and helped us with our heavy luggage. I offered to pay him for the help and he declined.

Today I contacted Signori Allesandro to ask what time for checkout. This was by email. He said 10:00. I would have preferred to leave earlier but told him ok we see at 10:00. He never showed up for checkout. At 10 minutes after 10:00 I emailed me to say he could not make it something important came up. I asked him how do we park for the room. He stated it was paid for already, but I said I do not have a receipt. I never heard from him again. I requested he send me an email with the receipt. Our stay in Matera was good, but a bad checking and checkout is not acceptable. We could have left much earlier than we did.

The room was very clean, modern and comfortable but a but too small. Although it is in the town centre and this is expected. Although it had a sgared kitchen and we were invited to make coffee, it was not designed for the guests use. The location was perfect

Size of the room Noisy neighbourhood Very quiet breakfast !