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Ace Inn Matsumoto
Best WiFi

1-1-3 Fukashi, Matsumoto 390-0815, Japan
+81 263 351 188

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+81 263 351 188
Ace Inn Matsumoto - Matsumoto - Building Provided by Hotels.com
Ace Inn Matsumoto - Matsumoto - Bedroom Ace Inn Matsumoto - Matsumoto - Bedroom Ace Inn Matsumoto - Matsumoto - Lobby Provided by Hotels.com

Overall guest ratings

8.2/10 Excellent
Based on 1,573 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 6.8

Good to know

  • Fair breakfast prices
  • Train station is close
  • Close to public transport

Nearby

    Show all

    About

    At Ace Inn Matsumoto, you'll be within a 10-minute drive of Matsumoto Castle and Matsumoto City Museum. Free perks include WiFi, wired Internet, and hot/cold buffet breakfast daily between 6:30 AM and 9:30 AM. Other highlights include free bike rentals, and rooms offer deep soaking tubs and flat-screen TVs.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Bicycle rental
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    • All Reviews
    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    8.2 Excellent
    Based on 1,573 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.0 "90% thought parking was inexpensive."
      7.6 "76% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Excellent value."
      9.3 "93% were happy with the price of the breakfast."
      7.1 "71% were happy with the price."
    • 9.1 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
    • 8.6 "Great service."
      8.2 "82% said the reception staff was great."
      9.7 "97% were happy with the shuttle service."
      7.1 "71% said the booking process went smoothly."
    • 6.8 "Food is average."
      6.0 "Side dishes were satisfying, according to only 60%."
      5.4 "Only 54% were satisfied with the menu."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      1.7 "83% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      3.2 "68% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
    • 2.6 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
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    Overall Rating

    8.1 Excellent
    Based on 377 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "89% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent value."
      9.3 "93% were happy with the price of the breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Breakfast is good."
      9.3 "93% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 3.9 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
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    Overall Rating

    8.1 Excellent
    Based on 157 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent value."
      9.4 "94% were happy with the price of the breakfast."
    • 8.7 "Great service."
    • 8.4 "Breakfast is good."
      9.4 "94% were happy with the price of the breakfast."
    • 6.8 "Food is average."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
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    Overall Rating

    7.5 Good
    Based on 314 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Excellent value."
      9.4 "94% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      8.9 "89% thought parking was inexpensive."
    • 8.4 "Great service."
      8.3 "83% said the reception staff was great."
    • 8.2 "Breakfast is good."
      9.4 "94% were happy with the price of the breakfast."
    • 6.7 "Food is average."
    • 5.2 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
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    Overall Rating

    8.2 Excellent
    Based on 723 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.0 "90% thought parking was inexpensive."
      7.1 "71% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
    • 9.0 "Excellent value."
      9.0 "90% were happy with the price of the breakfast."
    • 8.7 "Great service."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Breakfast is good."
      9.0 "90% were happy with the price of the breakfast."
    • 4.8 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      1.8 "82% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      1.7 "83% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Fair breakfast prices"
    "Train station is close"
    "Close to public transport"
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