The room was comfortable, clean and around a lot of shopping.
2 stars
Comfort Inn Matthews - Charlotte
1718 Windsor Crossing Drive, Matthews, NC 28105, United States
Matthews, NC
See location+1 704 845 5911Photos of Comfort Inn Matthews - Charlotte
Overview
The Comfort Inn Matthews-Charlotte hotel in Matthews, NC will get you rested and ready to take on the day for business or leisure. Were near Time Warner Cable Arena, Lowes Motor Speedway, South Park Mall and Nascar Hall of Fame. Our smoke-free hotel offers amenities that include hot breakfast, free WiFi, free weekday newspaper, free coffee, a seasonal outdoor pool, guest laundry, valet cleaning, Managers Reception and business center with a meeting room, computer with Internet, copy and fax. Each comfortable guest room features a TV, coffee maker, hair dryer and desk. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Comfort Inn Matthews - Charlotte
Amenities at Comfort Inn Matthews - Charlotte
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Continental breakfast
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Accessible by elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
General
- Window
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproofing
- Telephone
- Carpeted
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key access
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Fax
- Desk
Parking and transportation
- Free parking
- Free long-term parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Pool
Reviews of Comfort Inn Matthews - Charlotte
7.9
Good
1314 verified ratings
Wonderful
610
Very good
216
Good
169
Okay
68
Fair
83
Mediocre
47
Poor
121
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many highlighting the convenience of nearby shops and restaurants. However, cleanliness was a recurring issue, with several guests noting that rooms were not up to standard and had unpleasant odors. Overall, the hotel offers good value but requires attention to housekeeping.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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7.9 out of 10
817 reviews
7.8 out of 10
331 reviews
8.3 out of 10
7 reviews
7.9 out of 10
7 reviews
All reviews
Cons (-) Kayak terrible. We cancelled, and cancelled and you still keep surveying. What?!?
Cons (-) It was a good hotel to stay in
Pros (+) The breakfast was very good. I saved a lot of time by eating at the hotel. Breakfast was included. There were lots of cable channels, over 100, and free wifi.
Cons (-) The sink drained slowly
Pros (+) Full service
Pros (+) Wonderful mattress and linens. Room large.
Cons (-) Breakfast room VERY crowded. Barely room to move.
Pros (+) Front Desk Staff was very friendly and helpful. Breakfast area was nice, but a bit small for the number of people there in the mornings. Items ran out often , but were replenished in a timely manner.
Cons (-) We stayed for 8 days and by the end of our stay the room was starting to smell musty from the air conditioner.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast offerings?
The hotel offers a complimentary breakfast with a variety of options, including pancakes, waffles, pastries, and hot breakfast items like sausage and bacon.
Are there any specific amenities for families with children?
Families with children can request cribs, and the hotel provides a complimentary breakfast, making it convenient for families.
What are the cleanliness and hygiene standards at the hotel?
The hotel ensures clean and comfortable rooms, with daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces between stays.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, including free long-term parking for guests.
When is the best time to visit the hotel?
The high season is in July, offering a great time to experience the hotel's exceptional service and comfortable rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Upper Floor Rooms
Several guests reported musty smells in first-floor rooms, so consider requesting a room on a higher floor to avoid this issue.
Check Room Amenities
Some guests mentioned that their rooms lacked certain amenities, such as a working microwave and refrigerator. It may be helpful to confirm the availability of these amenities before booking.
Consider Noise Levels
Guests noted that the walls were thin, allowing noise from adjacent rooms and hallways to be heard. Light sleepers may want to bring earplugs or request a quieter room location.
Verify Air Conditioning
A few guests experienced issues with the air conditioning system. It could be beneficial to ensure that the air conditioning is functioning properly upon check-in.
Explore Nearby Dining Options
Many guests appreciated the hotel's central location near various food places and stores. Take advantage of the proximity to explore dining options and nearby attractions.
Address Accessibility Concerns
One guest mentioned that the shower lacked grip rubber flooring, posing a slipping hazard. Guests with mobility concerns may want to confirm the availability of accessible bathroom features.
Be Mindful of Odors
Several guests reported encountering unpleasant smells in their rooms. It may be helpful to inquire about room odors and request a room free from any lingering smells.
Request Room with a View
While not explicitly mentioned in reviews, considering a room with a view could enhance the overall experience, especially if the hotel's surroundings offer scenic or pleasant sights.
Confirm Breakfast Options
Some guests expressed mixed opinions about the breakfast offerings. It may be beneficial to inquire about the breakfast selection and any dietary accommodations before dining.
Inquire About Room Updates
A few guests noted that the hotel is older and may benefit from updates. Guests seeking a more modern accommodation experience may want to inquire about the hotel's renovation plans.
Location
1718 Windsor Crossing Drive, Matthews, NC 28105
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Inn Matthews - Charlotte
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $85 |
Average price (weekend night) | $132 |
When to book a room at Comfort Inn Matthews - Charlotte
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Inn Matthews - Charlotte
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See most recommended stays in MatthewsGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 14.4 mi |
Everything you need to know for your stay in Matthews
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