Overview

Comfort Inn Matthews - Charlotte

1718 Windsor Crossing Drive, Matthews, NC 28105, United States
+1 704 845 5911

$90+

Overall guest ratings

7.9/10 Good
Based on 800 reviews

Review highlights

  • 9.7
  • 9.4
  • 6.6
  • 5.9

Good to know

  • Friendly service
  • Comfortable beds
  • Great shopping

Nearby

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    About

    The Comfort Inn Matthews-Charlotte hotel in Matthews, NC will get you rested and ready to take on the day for business or leisure. We're near Time Warner Cable Arena, Lowe's Motor Speedway, South Park Mall and Nascar Hall of Fame. Our smoke-free hotel offers amenities that include free hot breakfast, free WiFi, free weekday newspaper, free coffee, a seasonal outdoor pool, guest laundry, valet cleaning, Manager's Reception and business center with a meeting room, computer with Internet, copy and fax. Each comfortable guest room features a TV, coffee maker, hair dryer and desk. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Continental breakfast
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 800 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      8.5 "85% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.1 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
    • 7.4 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.3 "Only 53% thought the shower was ok."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.3 "Internet is poor."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.3 "77% didn't like the fitness area."
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    Overall Rating

    8.2 Excellent
    Based on 296 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.2 "Excellent value."
    • 8.7 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.1 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
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    Overall Rating

    7.7 Good
    Based on 352 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent value."
    • 8.3 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 8.3 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.4 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 96 reviews
    • 9.7 "Terrific location."
    • 9.5 "Excellent value."
    • 8.6 "Great service."
    • 7.7 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 56 reviews
    • 9.7 "Terrific location."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.1 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
    • 7.3 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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