Hampton Inn Charlotte/Matthews

The hotel offers a complimentary breakfast with a good selection, including hot oatmeal, yogurt, and coffee. Some guests have also enjoyed the thin, crispy bacon.

Some guests have mentioned concerns about the cleanliness, such as the need for more pillows, outdated decor, and issues with the bathroom. However, others have described the rooms as clean and classy.

Many guests have praised the staff for being friendly, helpful, and welcoming. However, some have mentioned that certain staff members were not very friendly.

The hotel accommodates families well, with adjacent rooms available for easy access between family members. However, some guests have mentioned concerns about the outdated furniture and TV in the rooms.

The hotel offers plenty of parking space, but some guests have noted concerns about the condition of the tub in the bathroom and the presence of burns, making it look aged and dirty.

Some guests mentioned that rooms away from the elevator are quieter and provide a more peaceful stay.

Several guests reported issues with room cleanliness, including roaches and a bad smell. It's advisable to thoroughly check the room upon arrival and report any issues to the staff immediately.

Some guests were disappointed with the standard room and found the upgraded rooms to be more satisfactory. It might be worth considering an upgrade for a better experience.

A few guests noted a terrible smell in the lobby and on the first floor in the evenings. This is something to be aware of, especially for those sensitive to odors.

Some guests experienced issues with amenities such as the TV channels, Wi-Fi, and bathroom fixtures. It's advisable to check the functionality of these amenities upon arrival and report any issues to the staff.

If noise is a concern, consider requesting a room away from the roadway to avoid disturbances from traffic.

If you have pet allergies, it's important to be aware that the hotel allows pets, as mentioned by a guest who was hoping their room didn't smell like dogs.

Due to reports of roaches in some rooms, it's recommended to thoroughly inspect the room before unpacking to ensure a comfortable stay.

If traveling with pets, the hotel's pet policy and pet relief area were highlighted as positive aspects by some guests.

Some guests expressed a desire for longer breakfast hours. It's advisable to check the breakfast timings in advance to plan accordingly.