Pros (+) Relaxing comfy able
Cons (-) Nothing
3 stars
Holiday Inn Mayaguez & Tropical Casino
2701 Highway #2 Hostos Avenue, Mayagüez 00680, Puerto Rico
Mayagüez, Puerto Rico
See location+1 787 833 1100Photos of Holiday Inn Mayaguez & Tropical Casino
Overview
Holiday Inn Mayagüez & El Tropical Casino A warm welcome to the City of Mayagüez, and to one of its foremost hotels, renowned for service and quality excellence. Located in a lush and tropical setting and surrounded by mountains and the ocean, Mayagüez has many wonderful attractions and activities to experience. Adjacent to Highway 2 and only two (2) miles from the local airport Eugenio Maria de Hostos (MAZ) and twenty (20) miles from Rafael Hernandez Airport in Aguadilla (BQN) and no passport is required for USA citizens, our hotel is close to all major commercial activities and attractions such as beaches, historical sites, shopping malls and much more. In the hotel, you will enjoy our Tropical Casino, West Coast Bistro and our Bar, as well as our recently renovated pool. And most importantly, free parking no resort fee added to your reservation charge. Kick back, enjoy our hospitality and let us pamper you!
Latest deals for Holiday Inn Mayaguez & Tropical Casino
King room
Standard room
Double room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Mayaguez & Tropical Casino
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Dining area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Casino
- Board games/puzzles
- Bingo
- Karaoke
- Night club
General
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Mayaguez & Tropical Casino
8.9
Very good
2082 verified ratings
Wonderful
1479
Very good
252
Good
167
Okay
69
Fair
59
Mediocre
24
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the beautiful and well-maintained rooms. However, many expressed dissatisfaction with the service, citing rude staff and limited dining options. Some guests also reported issues like bug bites and a lack of pool facilities, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
1269 reviews
9 out of 10
11 reviews
9.3 out of 10
2 reviews
9.5 out of 10
3 reviews
All reviews
Cons (-) NO room service , no place to eat. Bar open until 4:00am, but no food.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel?
Guests have highlighted the cleanliness, comfortable rooms, great staff, and excellent food. The pool area is also mentioned as amazing.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing a safe and convenient option for guests.
What can guests expect from the hotel's food quality?
Guests have praised the food quality, especially the breakfast, and the very friendly staff in the restaurant.
How is the cleanliness of the hotel?
Guests have consistently mentioned the hotel's cleanliness, with many highlighting the clean and comfortable rooms.
What is the staff like at the hotel?
The staff is described as great, amazing, friendly, professional, and attentive by many guests, ensuring a pleasant and welcoming stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Casino
If you prefer a quieter environment, consider requesting a room away from the casino area to minimize noise disturbances, as mentioned by some guests.
Consider Low Season Travel
If you're looking to avoid crowds and potentially secure better rates, consider visiting during the hotel's low season in February, as suggested by the hotel's seasonality information.
Check Room Amenities
Some guests experienced issues with TV reception, so it's advisable to check the room amenities and ensure that they meet your entertainment needs, especially if you plan to watch specific programs or events during your stay.
Request Regular Housekeeping
If you prefer daily room cleaning, consider requesting this service in advance based on feedback from guests who had varying experiences with housekeeping frequency.
Be Mindful of Noise Levels
Some rooms may be affected by noise from the hotel's air conditioning compressors, so it's worth considering this factor when selecting a room to ensure a peaceful stay.
Verify Breakfast Inclusions
If your reservation includes breakfast, double-check that it covers the number of guests in your party to avoid any discrepancies upon arrival, as highlighted by a guest's experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Mayaguez Zoo and Plaza Colon, offering convenient options for leisure activities and sightseeing during your stay.
Consider Parking Convenience
The hotel offers free parking, making it a convenient choice for travelers with vehicles, especially for those looking for a rest stop along the highway, as mentioned by satisfied guests.
Plan for Pool Enjoyment
Despite some negative feedback about the pool area, many guests found it enjoyable, so consider planning your pool time during your visit to make the most of this amenity.
Engage with Friendly Staff
Numerous guests praised the hotel's staff for their friendliness and helpfulness, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Location
2701 Highway #2 Hostos Avenue, Mayagüez 00680
What's nearby
- Mayaguez Zoo2.3 mi
- Plaza Colon2.8 mi
- Mona Island49 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Mayaguez & Tropical Casino
Low season | May |
|---|---|
High season | April |
Average price (weeknight) | $193 |
Average price (weekend night) | $181 |
When to book a room at Holiday Inn Mayaguez & Tropical Casino
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Mayaguez & Tropical Casino
FAQs when booking at Holiday Inn Mayaguez & Tropical Casino
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MayagüezMost recommended
See most recommended stays in MayagüezGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Mayagüez Eugenio M De Hostos |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in Mayagüez
Complete your trip
Popular destinations