Pros (+) The pool
Cons (-) They need a renovation the bedrooms are super old and moldy
4 stars
Mayaguez Resort & Casino
Ruta 104 KM 0.3 Sector Algarrobo, Mayagüez 00680, Puerto Rico
Mayagüez, Puerto Rico
See location+1 787 832 3030Overview
Tucked into the Mayaguez suburbs in Puerto Rico is the Mayaguez Resort & Casino. The location is only a 15-minute drive from the airport, as well as quick trips to other area attractions. The property itself has a lot to offer also.
Guests have their choices of 210 rooms that are either a Superior Room or the Standard Double Room. The rooms feature air conditioning, flatscreen TVs, desks, free WiFi, refrigerators, coffeemakers, and hairdryers. The rooms are spacious and comfortable. Bathrooms have either a bathtub or a shower. There are also phone lines with voicemail if needed.
The Mayaguez Resort & Casino has a restaurant called El Castillo that serves cuisine inspired by the local area. It’s open for all three meals and items are chosen a la carte style. For having cocktails, guests can go to La Veranda Terrace or check out the sports bar. Not far away is the Mayaguez Mall, a market where some local fare can be found.
Just a mile and a half from the Mayaguez Resort & Casino is the Dr. Juan A. Rivero Zoo. There’s also an art museum and an ecological park not far away. The resort has a casino that guests can enjoy during their stay. The University of Puerto Rico Mayaguez Campus is close, as well as Buye Beach, the Yaguez Theater, and Isla de Ratones.
The Mayaguez Resort & Casino is a resort in Puerto Rico that offers an amazing pool that features entertainment many nights. The casino gives guests that thrill of possibly hitting it big on vacation. There are beautiful beaches not far away and other local attractions, too.
Latest deals for Mayaguez Resort & Casino
Amenities at Mayaguez Resort & Casino
- Outdoor pool
- Water slide
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Flat-screen TV
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Telephone
- City view
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Hot tub
- Outdoor pool
- Water slide
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Casino
- Evening entertainment
- Water park
Parking and transportation
- Parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
Health and safety
- Safe
Reviews of Mayaguez Resort & Casino
7.1
Good
2730 verified ratings
Wonderful
928
Very good
371
Good
386
Okay
217
Fair
273
Mediocre
162
Poor
393
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
1666 reviews
5.1 out of 10
6 reviews
6.6 out of 10
9 reviews
6.6 out of 10
4 reviews
All reviews
Pros (+) The water park is loads of fun for kids, especially the lazy river
Cons (-) Check in is slow as molasses The rooms in the old building are just that, OLD! The bathrooms are really small with little to none counter space. It felt like a roadside motel room instead of a resort hotel.
Pros (+) I like the hotel location
Cons (-) Pictures online were deceiving !! I guess that there is a new tower but if you used a thislrd way party company to purchase a reservation, they put you in outdated very uncortavle rooms, there was even mold and we had to kill a roach in the tub!
Cons (-) This place is terrible. Lines for check-in exceed 45 minutes due to slow staff and inefficient processes. People cut in line and this is tolerated by staff which makes those waiting have to wait even longer! I complained to Mrs. Garcia (event director and the Manager on Duty) and the next day, still no change. The rooms are run down and furniture came from the 60's. It is like staying at a Motel 6...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an amazing pool with entertainment, a casino for guests to enjoy, and a water park for a fun experience.
What can guests expect from the hotel's restaurant?
The hotel's restaurant, El Castillo, serves cuisine inspired by the local area and is open for all three meals, offering a la carte style items.
What practical information should guests know about parking?
The hotel provides parking and valet parking for the convenience of guests.
What is the quality of the hotel's beds and rooms?
Guests can expect spacious and comfortable rooms with air conditioning, flat-screen TVs, and free WiFi. However, some reviews mentioned that the rooms are old and may need remodeling.
When is the best time to visit the hotel?
The low season is in October, while the high season is in January. Guests may want to consider these times for their visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool or garden comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to attractions like Mayaguez Zoo and Plaza Colon makes it a convenient base for exploring the area. Consider planning visits to these attractions during your stay.
Consider the Newer Tower
Guests suggested staying in the newer tower for updated facilities and a more pleasant experience. The rooms in the newer tower were highlighted for their cleanliness and modern amenities.
Check for Renovated Rooms
Some guests reported that the older rooms were outdated and had a musty smell. To avoid this, consider requesting a renovated room or booking in the newer tower.
Be Mindful of Noise Levels
Some guests mentioned that noise from the pool area could be heard in certain rooms. If you prefer a quieter environment, consider requesting a room away from the pool.
Verify Restaurant Hours
It's advisable to verify the operating hours of the hotel's restaurant, as some guests encountered discrepancies between the hours provided by the front desk and the actual operating hours.
Bring Your Own Pillow
A few guests recommended bringing your own pillow, as they found the pillows provided to be too thin for their comfort.
Plan for Limited Nightlife
Guests noted that onsite facilities and nearby amenities tend to close early, even on weekends. Consider making alternative plans for evening entertainment.
Consider Room Location
Guests suggested being mindful of room location, as some areas of the hotel, particularly the older building, were reported to have a strong musty odor.
Check for Updated Facilities
Some guests reported issues with outdated facilities, such as non-working phones and internet in certain rooms. It's advisable to check for updated facilities when making a reservation.
Location
Ruta 104 KM 0.3 Sector Algarrobo, Mayagüez 00680
What's nearby
- Mayaguez Zoo1.3 mi
- Plaza Colon1.6 mi
- Mona Island49.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mayaguez Resort & Casino
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $230 |
Average price (weekend night) | $251 |
When to book a room at Mayaguez Resort & Casino
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mayaguez Resort & Casino
FAQs when booking at Mayaguez Resort & Casino
Nearby hotels and places to stay
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See most recommended stays in MayagüezGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Mayagüez Eugenio M De Hostos |
Distance to airport | 2.3 mi |
Everything you need to know for your stay in Mayagüez
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