El Cid Granada

Unpleasantly disappointed - OutDated and overprice

Beach location was good, but very overcrowded when I was there.

I was there with the business colleague for a business trip and was highest price hotel in Mazatlan. When I found my room was not on the beach side hotel, we paid and upgraded to rooms on the beachfront hotel. However, we found out it was only one bedroom suite room they wanted to put us in. When I went to get a second room, they made me pay an up charge again. I truly felt that it was a scam to keep getting more money out of me. This whole process took 1.5 hours to check in and was very frustrating. Facilities are very dated and not completely clean like newer hotels would be. The pool area and beach was very crowded while I was there. There was no room to grab a chair. It was more an old vacation time-share place, than a quality business hotel. Some place like the Ramada would have been a better choice and $100 cheaper. I had stayed at the W in Mexico City for the same price as this and it was in a whole other level. If I was to compare the 2, El Cid would have to be a 1 or 2 out of 10. They may charge these higher prices to compensate for the timeshare people that do not provide enough cash flow.