
Luna Palace
Photos of Luna Palace
Overview
Featuring a heated pool and a private beach, Luna Palace is situated in Mazatlan and offers charming accommodation. The numerous facilities this modern property features include an express check-in and check-out feature, water slides and a kids pool.
Luna Palace provides a concierge, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.
Apartments at the property come with tea and coffee making facilities, microwaves and refrigerators. Also available are ironing facilities, wireless internet access and a kitchen.
Those staying at Luna Palace can unwind at the in-house bar, suitably based for a drink. For those who want to eat in, the restaurant is open for breakfast.
General Rafael Buelna International Airport is a 35-minute drive from the property. Downtown Mazatlan, Old Mazatlan and Playa Olas Altas can be easily accessed by car.
Amenities at Luna Palace
- Private beach
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Child pool
- Meeting/Banquet facilities
- Parking
- Laundry service
Services and conveniences
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Outdoor
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Child pool
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Dining
- Restaurant
Things to do
- Eco tourism
Fitness
- Fitness center
Reviews of Luna Palace
Summary of reviews
Score by provider



All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of Luna Palace Hotel and Suites?
Guests have highlighted the friendly and courteous staff, the fantastic pool area, and the convenient beachfront location as some of the best features of Luna Palace Hotel and Suites.
How is the cleanliness at Luna Palace Hotel and Suites?
Guests have consistently praised the cleanliness and upkeep of the hotel, particularly the pool area and the rooms, making for a comfortable and enjoyable stay.
What can guests expect from the food and beverage service at Luna Palace Hotel and Suites?
While guests have enjoyed the on-site restaurant and bar, some have mentioned that the bar closed early at the pool. However, the staff has been commended for their exceptional service.
Is parking readily available at Luna Palace Hotel and Suites?
Guests have appreciated the availability of free parking at Luna Palace Hotel and Suites, making it convenient for those arriving by car.
When is the best time to visit Luna Palace Hotel and Suites?
The high season at Luna Palace Hotel and Suites is in April, offering a great time to enjoy the fantastic pool and beach access. However, some guests have noted that the hotel may be under renovation during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season for Quieter Experience
If you prefer a quieter experience, consider visiting in May, which is considered the low season. This could provide a more peaceful and less crowded stay.
Take Advantage of the Pool and Beach
Guests loved the pool and beach area, so make sure to spend some time enjoying these facilities during your stay.
Be Mindful of Room Odors
Some guests reported occasional sewer gas smells in the rooms, so it may be helpful to inquire about this when selecting a room.
Check for Renovations
Some guests mentioned ongoing renovations, which could lead to noise and disruption. It's advisable to check with the hotel about the status of any renovations during your planned stay.
Consider Room Amenities
If you plan to do some cooking during your stay, consider checking the kitchenette amenities and confirming the availability of necessary utensils and equipment.
Explore Nearby Attractions
The hotel's proximity to attractions like El Cid Country Club Golf Course and Mazagua Aquatic Park makes it convenient for guests interested in exploring the area.
Be Aware of Noise Levels
Some guests mentioned noise issues, including construction and music. It may be helpful to inquire about potential noise disturbances and request a quieter room if needed.
Inquire About All-Inclusive Options
If you prefer all-inclusive packages, it's advisable to check with the hotel about the availability of such options for meals and other services.
Consider High Season for Ideal Weather
April is considered the high season, which could be the best time to visit for ideal weather and a livelier atmosphere.
Location
What's nearby
- Playa Las Gaviotas1.5 mi
- El Cid Country Club Golf Course1.6 mi
- Sea Shell City Museum1.6 mi
- Marina Mazatlán Golf Course1.7 mi
- Playa Sabalo1.8 mi
- Isla Los Venados2 mi
- Acuario Mazatlan3.3 mi
- Playa Norte4.6 mi
- Continuity of Life4.7 mi
- Estrella del Mar Golf Course4.8 mi
- Punta de Clavadistas4.8 mi
- Playa Olas Altas5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Luna Palace
Low season | October |
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High season | December |
Average price (weeknight) | $90 |
Average price (weekend night) | $160 |
When to book a room at Luna Palace
KAYAK's top tips for your stay at Luna Palace
FAQs when booking at Luna Palace
Nearby hotels and places to stay
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See most recommended stays in MazatlánGood to know
Value for money | 8.0 |
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Distance to city center | 5.2 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 14.5 mi |