Pacific Palace Beach Tower Hotel offers a comfortable setting while in Mazatlan. It also features an outdoor pool, an express check-in and check-out feature and a 24-hour reception.
There are a range of facilities available to guests of the hotel, including concierge, room service and car hire. A fitness center can be readily accessed by guests wishing to keep up their exercise regimes while travelling.
Pacific Palace Beach Tower Hotel offers rooms equipped with a mini bar, a refrigerator and a microwave, plus all the essentials to ensure an enjoyable stay.
General Rafael Buelna International Airport is a 35-minute drive from the hotel. Playa Olas Altas, Old Mazatlan and Stone Island are close by.
Kitchen
Services and conveniences
Basics
Accessibility and suitability
Parking and transportation
Bathroom
Laundry
Workspace
Health and safety
Fitness
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located right by the beach, offering great views and a good location. It's close to Playa Olas Altas, Old Mazatlan, and Stone Island.
How are the room sizes at the hotel?
Guests have mentioned that the room sizes are good, providing a comfortable stay.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and a snack bar. Guests can also have food delivered to their accommodation.
Is there anything to be aware of regarding the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness, such as the need for modernization and issues with room cleanliness. However, the property is cleaned by professional cleaning companies, and there are daily housekeeping services.
What can guests expect from the hotel's customer service?
While some guests have mentioned issues with employees' attitudes, others have praised the great staff and the entertainment staff. The hotel also offers concierge service, wake-up service, and 24-hour front desk assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Great Views
Several guests praised the great views from the rooms, so consider choosing a room with a sea view or pool view for a more enjoyable stay.
Consider Visiting in Low Season
To avoid crowds and potentially higher prices, consider visiting in January, which is the low season for the hotel.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as El Cid Country Club Golf Course, Plaza de Toros, and Playa Olas Altas for a diverse and enjoyable vacation experience.
Check Room Amenities
Some guests mentioned issues with room amenities, so it's advisable to check the functionality of amenities like the balcony door lock, phone, and toiletries upon check-in.
Be Mindful of Noise Levels
Some guests reported noise issues, so if you are sensitive to noise, consider requesting a room away from potential sources of disturbance.
Verify Pet Policy in Advance
If traveling with a pet, ensure to directly confirm the hotel's pet policy to avoid any inconvenience upon arrival.
Double-Check Room Cleanliness
While many guests praised the location and room size, some mentioned cleanliness issues, so it's advisable to double-check the cleanliness of the room upon arrival.
Be Aware of Happy Hour Details
If you plan to enjoy the hotel's happy hour, be mindful that some guests reported discrepancies in the happy hour promotion, so it's advisable to clarify the details beforehand.
Test Room Facilities
Given reports of non-functional room facilities, such as the phone and ironing board, it's advisable to test these facilities upon arrival to address any issues promptly.
Monitor Air Conditioning
Some guests experienced issues with air conditioning, so it's recommended to monitor the functionality of the air conditioning unit in the room and request maintenance if needed.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $98 |
Average price (weekend night) | $116 |
Value for money | 8.5 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 14.4 mi |