Located in Mazatlan, Doubletree By Hilton Mazatlan is a short walk from El Cid Country Club Golf Course and offers an outdoor pool. It is close to El Cid Resort Spa.
There are a variety of amenities at the hotel that guests can enjoy, such as free Wi-Fi, a kids pool and a gym. It offers babysitting services, a currency exchange and a reception that operates 24/7. It also has superb facilities for business meetings and events.
Doubletree By Hilton Mazatlan has 281 rooms that are filled with all the necessities to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally located for those who want to stay close at mealtime.
Doubletree By Hilton Mazatlan is an ideal base to explore nearby Playa Olas Altas, Old Mazatlan and Stone Island, as well as everything the local area has to offer. General Rafael Buelna International Airport is a 45-minute drive away.
Basics
Services and conveniences
Pool and spa
Bathroom
Dining
General
Media and entertainment
Accessibility and suitability
Laundry
Bedroom
Outdoor
Parking and transportation
Workspace
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
You can enjoy a unique dining experience at the on-site restaurant, with great food and service.
Are the hotel's pools and beach area well-maintained?
The pools and beach area are well-maintained, providing a clean and beautiful environment for relaxation.
How is the cleanliness of the hotel's rooms and common areas?
The hotel maintains a high standard of cleanliness, ensuring that rooms and common areas are clean and well-kept.
Is the hotel staff responsive and accommodating?
The staff are friendly, quick to respond, and attentive to guests' needs, ensuring a convenient and pleasant stay.
What is the best time to visit the hotel?
The high season in April offers a great time to visit, with ideal weather and a fulfilling experience at the hotel's perfect location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider High Season Visits
High season in Mazatlan is in April, which could mean more crowds and higher prices. If you prefer a quieter and more budget-friendly experience, consider visiting during the low season in September.
Explore Nearby Attractions
The hotel is an ideal base to explore nearby attractions such as Playa Olas Altas, Old Mazatlan, and Stone Island. Take advantage of the hotel's location to explore the local area.
Check Room Cleanliness
Some guests reported issues with room cleanliness, including debris in the shower drain, dirty floors, and garbage not being cleaned. It's advisable to check the room thoroughly upon arrival and report any issues to the staff promptly.
Consider Noise Levels
The hotel is located near a nightclub, which may result in noise disturbances, especially for rooms facing the street. If you are sensitive to noise, consider requesting a room away from the nightclub area.
Room Maintenance
Some guests encountered maintenance issues such as broken door latches and malfunctioning amenities. It's recommended to check the functionality of room features upon arrival and promptly report any issues to the staff.
Dining Options
While the on-site restaurant offers a unique dining experience, guests noted limited vegan options and mentioned that the menu was not the best. Consider exploring nearby dining options for a diverse culinary experience.
Beach Access
The hotel provides convenient access to the beach from the pool area. Guests appreciated the easy beach access and the helpfulness of the hotel staff in arranging activities.
Consider Room Selection
Guests reported varying experiences with room quality, with some encountering issues such as mold, broken furniture, and cleanliness concerns. Consider reading recent reviews or requesting specific room features to ensure a comfortable stay.
Address Service Issues Promptly
Some guests mentioned challenges in getting a timely response from the front desk and encountered issues with the availability of certain hotel services. If you encounter any service-related issues, it's advisable to address them promptly with the staff for resolution.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | April |
Average price (weeknight) | $130 |
Average price (weekend night) | $137 |
Value for money | 7.9 |
|---|---|
Distance to city center | 4.5 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 13.8 mi |