Mount Elgon Hotel & Spa

The breakfast at Mount Elgon Hotel & Spa Mbale is great, with a good variety of options to choose from.

The staff at Mount Elgon Hotel & Spa Mbale are friendly, relaxed, and efficient, providing a delightful and helpful experience for guests.

Some guests have mentioned that the rooms and certain areas like the bar and dining room could benefit from a refresh and upgrade.

Mount Elgon Hotel & Spa Mbale is in a nice location with beautiful garden, pool, and views, although it's a little out of town.

Some guests have expressed concerns about the hotel's star rating not aligning with their expectations, and a few found the pricing to be on the higher side.

Several guests mentioned that the rooms could do with a refresh, with blistered paint and outdated furnishings. Consider this when booking and manage expectations accordingly.

Guests appreciated the beautiful grounds and mountain views, creating a peaceful and scenic atmosphere.

The staff received numerous compliments for being friendly, relaxed, and efficient, contributing positively to the overall guest experience.

While the hotel's location offers a quiet and nice spot with brilliant views, it is a little out of town, which may not be suitable for those seeking a more central location.

Some guests found the hotel to be rather expensive for Uganda, so it's important to consider the price in relation to the services offered.

Despite the hotel being described as a 4-star property, some guests felt that it did not live up to this standard. Check the amenities and facilities to ensure they meet personal expectations.

Several guests highlighted the need for maintenance, such as the need for air conditioner repairs and a general overhaul of the property.

Some guests mentioned a desire for more types of juice during their stay, so it may be helpful to inquire about beverage options upon arrival.

A few guests noted that the bar and dining room could do with an upgrade, so it's worth considering this aspect when planning meals at the hotel.

A guest mentioned an issue with unauthorized charges, so it's advisable to clarify payment procedures and authorization processes upon check-in.