Pros (+) Super clean and nice pool.
Cons (-) Nothing.
3 stars
Sheraton Mckinney Hotel
Photos of Sheraton Mckinney Hotel
Overview
Welcome to the award-winning Sheraton McKinney Hotel, proudly named the #1 Sheraton in the Dallas/Fort Worth area for Guest Service. Ideally situated just 30 miles northeast of downtown Dallas, our hotel offers the perfect blend of upscale comfort, community spirit, and small-town charm—all in one dynamic destination.Whether you're visiting for business or leisure, you'll feel right at home in our modern guest rooms and spacious suites, thoughtfully designed with premium amenities to ensure a relaxing stay. Take advantage of our outdoor pool, stay energized in our state-of-the-art fitness center, or host your next event in our 11,000 square feet of meeting space—perfect for corporate conferences, weddings, and social gatherings.Nestled in the heart of McKinney, TX, our location puts you near top attractions & major businesses. Explore nearby corporate hubs, attend sporting events at Toyota Stadium or Z-Plex, or spend the day discovering McKinney’s historic downtown square, unique museums, & scenic parks.
Latest deals for Sheraton Mckinney Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Mckinney Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Designated smoking area
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Things to do
- Gift shop
General
- Storage available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Sheraton Mckinney Hotel
8.9
Very good
683 verified ratings
Wonderful
478
Very good
81
Good
44
Okay
19
Fair
20
Mediocre
17
Poor
24
Summary of reviews
Guests say
Guests appreciate the comfortable beds and cleanliness of the hotel, but many have expressed dissatisfaction with the service and some maintenance issues. The hotel has a great location and nice amenities, but the rude staff and unpleasant smells in some rooms detract from the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
5 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) The stay was great! The hotel was clean and the nicest I have stayed in.
Pros (+) clean, pretty decor, beds are comfortable
Cons (-) 1. untrained, uninformed staff, didn't seem to understand how the internet works?!?! When I called for the engineer, I waited another 40 minutes, he never came so I went to dinner 2. staff was slow everywhere, at the front desk, at the bar (waited 30 minutes to be asked what I wanted, even when it was not busy), slow at dinner and inexperienced so wait staff didn't know what to bring or what what ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, tea/coffee maker, refrigerator, and food delivery to guest accommodation. Guests can enjoy a relaxed atmosphere at the Sweetwater Bar & Grill with delicious food.
Are there any nearby attractions worth visiting?
The hotel is conveniently located near several attractions, including the Heard Natural Science Museum and Wildlife Sanctuary, Cinemark Movies 14, Tupps Brewery, and Chestnut Square Historic Village.
What can I expect from the hotel's cleanliness and customer service?
Guests can expect a clean and well-designed hotel with modern style, spacious rooms, and high ceilings. The staff is friendly and helpful, ensuring a comfortable and accommodating stay.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your stay.
When is the best time to visit the hotel?
The hotel's high season is in March, offering an ideal time to experience the comfortable and clean accommodations, great food, and convenient location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Fridge and Microwave
Some guests were disappointed by the lack of a fridge and microwave in the rooms. Consider bringing your own or requesting one in advance if needed.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Heard Natural Science Museum and Wildlife Sanctuary, Cinemark Movies 14, and the Tupps Brewery. Take advantage of these nearby options for entertainment and leisure.
Check Room Charges and Receipts
Some guests reported issues with overcharging and discrepancies in their bills. It's advisable to thoroughly review room charges and request a detailed receipt to address any billing concerns promptly.
Be Mindful of Staff Interactions
While many guests praised the friendly and helpful staff, some reported negative experiences with rude or unprofessional behavior. Being mindful of staff interactions and addressing any concerns with management can help ensure a pleasant stay.
Plan for Dining Options
While some guests enjoyed the restaurant and bar offerings, others found the breakfast options to be average. Consider exploring nearby dining alternatives for a varied culinary experience.
Confirm Room Amenities
Several guests were disappointed by the absence of certain amenities such as a water kettle, ice bucket, and cups in the rooms. It's advisable to confirm the availability of specific amenities in advance or make necessary arrangements.
Double-Check Cleanliness and Room Conditions
While many guests appreciated the cleanliness and modern design of the hotel, some reported issues with room cleanliness and maintenance, such as stained linens and uncomfortable mattresses. Double-checking the room condition upon arrival can help address any concerns promptly.
Utilize Hotel Facilities
Take advantage of the hotel's fitness center, outdoor pool, and bar and grill for a relaxing and enjoyable experience. Guests highlighted these facilities as calm, relaxing, and well-maintained.
Consider Seasonal Variations
The hotel experiences low season in December and high season in March. Planning a visit during the high season may offer a different experience due to potential increased activity and demand.
Location
1900 Gateway Boulevard, McKinney, TX 75070
What's nearby
- Heard Natural Science Museum and Wildlife Sanctuary1.5 mi
- Cinemark Movies 141.7 mi
- Tupps Brewery2.3 mi
- Chestnut Square Historic Village2.7 mi
- Landon Winery2.8 mi
- McKinney Performing Arts Center2.8 mi
- Garrett Art Gallery2.8 mi
- McKinney Repertory Theatre2.8 mi
- Heard Craig Center for the Arts2.8 mi
- Collin County History Museum2.9 mi
- Main Street3.2 mi
- Franconia Brewing Company3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Mckinney Hotel
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $134 |
Average price (weekend night) | $267 |
When to book a room at Sheraton Mckinney Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Mckinney Hotel
FAQs when booking at Sheraton Mckinney Hotel
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See most recommended stays in McKinneyGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 25.0 mi |
Everything you need to know for your stay in McKinney
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