the breakfast was not good
5 stars
Al Marwa Rayhaan By Rotana
Abraj Al Bait Ajyad Street, Mecca 24231, Saudi Arabia
Mecca, Saudi Arabia
See location+966 125 714 444Photos of Al Marwa Rayhaan By Rotana
Overview
Located a brief drive from Al-Masjid al-Haram, Al Marwa Rayhaan by Rotana-Makkah offers modern accommodation in Mecca. It is situated a short stroll from Abraj Al-Bait Towers.
The hotel offers a swimming pool and a sauna, together with free Wi-Fi. Reception operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
Rooms offer premium features, such as marble bathrooms, blackout curtains and mini bars. They are air conditioned and provide a child rollaway bed, bottled water and a flat-screen TV.
Al Marwa Rayhaan provides a variety of meal options with on-site restaurants, Al Bayt and Al Dyafa. There is also the added convenience of an in-house restaurant.
Al Marwa Rayhaan provides an ideal base to discover nearby Jabal Al Nour and Kaaba. Additionally, many tourist attractions are in easy reach.
Latest deals for Al Marwa Rayhaan By Rotana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Al Marwa Rayhaan By Rotana
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Landmark view
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Mini-market on site
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Indoor play area
- Kids' club
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Wardrobe or closet
Things to do
- Gift shop
Fitness
- Fitness center
Spa
- Sauna
Reviews of Al Marwa Rayhaan By Rotana
8.3
Very good
3912 verified ratings
Wonderful
1794
Very good
651
Good
529
Okay
268
Fair
269
Mediocre
132
Poor
269
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, but many expressed dissatisfaction with the service quality and cleanliness. The breakfast received mixed reviews, with some guests enjoying it while others found it repetitive. The bathrooms were often criticized for being small and poorly designed, affecting the overall experience. Despite these issues, some guests highlighted excellent hospitality from specific staff members.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
151 reviews
8.9 out of 10
5 reviews
7.9 out of 10
3 reviews
All reviews
Overall very positive experience. الحمد لله Breakfast menu needs daily variety change.
Pros (+) At first we were given triple room at m129 It smell so bad that it was making us sick After complaining we were switched to a good room in 11 floor
Cons (-) Bad smell
Pros (+) Location. Late checkout
Cons (-) Bathroom small and needs some repair.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the meal options available at the hotel?
The hotel offers a variety of meal options with on-site restaurants, Al Bayt and Al Dyafa. Guests can also enjoy breakfast in the room and have food delivered to their accommodation.
Are there any specific amenities for families with children?
The hotel provides cribs and has an indoor play area, making it a suitable option for families with young kids.
What are the common concerns about the hotel's rooms?
Some guests have mentioned issues with the size of the rooms, but the hotel offers premium features such as marble bathrooms, blackout curtains, and mini bars in the rooms.
How is the hotel's cleanliness and housekeeping service?
While some guests have raised concerns about housekeeping, many have praised the hotel's cleanliness and the courteousness of the housekeeping staff, such as Mr. Islam and Mr. Shahid.
What is the best time to visit the hotel?
The hotel is an ideal base for visitors looking to explore nearby attractions like Jabal Al Nour and Kaaba. The high season is in June, and the low season is in August.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the Haram for a more immersive experience.
Consider Upgrading to a Suite
Some guests mentioned that they were upgraded to a suite for free, providing more space and comfort for their stay.
Be Mindful of Lift Issues
A few guests experienced issues with the hotel's lifts, so it's advisable to be prepared for potential delays during peak times.
Check for Bed Bugs
A couple of guests reported encountering bed bugs in their rooms, so it's recommended to inspect the bedding upon arrival.
Be Aware of Potential Smoking Odors
Some guests noted that there were instances of heavy smoking odors in the rooms, which could be bothersome for non-smokers.
Take Advantage of the Nearby Shopping
The hotel's proximity to the Abraj Al-Bait Towers and the attached mall provides convenient access to a variety of retail options.
Appreciate the Helpful Staff
Several guests praised the friendly and helpful nature of the hotel staff, particularly mentioning specific individuals who provided exceptional service.
Consider Alternative Transportation Options
Due to potential road closures and congestion, walking to nearby areas for e-hailing or taxi services during peak times may be more efficient than waiting for transportation directly outside the hotel.
Enjoy Breakfast with a View
Guests appreciated the option to have breakfast on the terrace overlooking the Haram, providing a unique and pleasant dining experience.
Be Cautious of Potential Staff Behavior
Some guests reported instances of staff members displaying rude or unprofessional behavior, particularly in relation to discriminatory treatment and soliciting extra payments.
Location
Abraj Al Bait Ajyad Street, Mecca 24231
What's nearby
- Abraj Al-Bait Towers105 yd
- King Fahad Gate282 yd
- Kaaba312 yd
- Well of Zamzam324 yd
- Sacred Mosque0.3 mi
- Jannat al-Mu'alla1 mi
- Makkah Haramain High Speed Railway Station2.4 mi
- Hira Cave3.4 mi
- Jabal Al-Nour3.4 mi
- Mount Thawr3.7 mi
- Makkah Mall4.2 mi
- The Kiswa Factory of the Holy Ka'aba4.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10007293
Essential information about Al Marwa Rayhaan By Rotana
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $390 |
Average price (weekend night) | $329 |
When to book a room at Al Marwa Rayhaan By Rotana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
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Distance to city center | 0.5 mi |