Services and conveniences
Basics
Bathroom
General
Accessibility and suitability
Dining
Media and entertainment
Laundry
Parking and transportation
Bedroom
Health and safety
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers very spacious, nicely designed, and clean rooms, as well as a shuttle service to and from Haram, and a location near public bus stations to Haram.
Is parking available at the hotel?
No, there is no parking available with the hotel, but there is free parking nearby.
How is the food quality at the hotel?
The hotel restaurant offers good food for the price, but it may be challenging to find nearby restaurants.
What is the cleanliness like at the hotel?
The hotel is neat and clean, with room service responding on time, but there are concerns about the cleanliness in corridors and the bathroom.
How is the customer service at the hotel?
The hotel staff are described as nice, cooperative, polite, and friendly, but there are concerns about the service being very bad, unfriendly, and disrespectful in some cases.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Shuttle Service
Some guests found the shuttle service to the Haram convenient, but others mentioned that the bus schedule was not accurate, so it's advisable to confirm the timings and plan accordingly.
Consider Nearby Dining Options
While the hotel is located close to various restaurants and shops, it's recommended to explore dining options nearby as some guests found the hotel's restaurant service to be limited.
Check Room Cleanliness
Several guests reported issues with room cleanliness and maintenance, so it's advisable to check the room thoroughly upon arrival and request housekeeping if needed.
Be Mindful of Room Facilities
Some guests mentioned issues with room facilities such as dim lighting and limited electrical sockets, so it's helpful to be aware of these potential limitations.
Verify Room Amenities
Despite the hotel's listed amenities, some guests reported a lack of certain essentials like toothbrushes and Wi-Fi, so it's advisable to confirm the availability of specific amenities before arrival.
Plan for Transportation
While the hotel offers a shuttle service, it's important to note that the distance to the Haram may require alternative transportation, so guests should consider this when planning their travel arrangements.
Manage Expectations for Housekeeping
Several guests mentioned delays in housekeeping services, so it's advisable to set clear expectations and communicate any specific requirements directly with the hotel staff.
Be Aware of Seasonal Considerations
Considering the high season in June and low season in September, guests should plan their visits accordingly to avoid potential crowds and ensure availability.
Check for Nearby Attractions
The hotel's proximity to various attractions like the Kaaba and Abraj Al-Bait Towers makes it convenient for guests to explore these sites, adding value to their stay.
Confirm Room Accessibility
While the hotel offers increased accessibility, it's advisable to confirm specific accessibility requirements with the hotel staff to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | March |
Average price (weeknight) | $43 |
Average price (weekend night) | $25 |