Pros (+) Service Food Customer service Location
Cons (-) Old Vintage
5 stars
Makkah Hotel
Po Box 844, Ibrahim Al Khalil Street, Mecca, Mecca 21955, Saudi Arabia
Mecca, Saudi Arabia
See location+966 125 340 000Photos of Makkah Hotel
Overview
Offering views of the city and the mountains, Makkah Hotel is situated in Al Hujela. It is also located within a five-minute walk of Abraj Al-Bait Towers.
The hotel boasts a range of deluxe facilities, including a limousine service and Reflexology Health Centre. Complimentary Wi-Fi is provided for guests wishing to stay online while travelling.
This elegant hotel features rooms with an en suite bathroom, air conditioning and a TV. All provide an in-room safe, a mini bar and a seating area.
Guests of Makkah Hotel are welcome to experience Asian and regional cuisine at EL Etlalah, or try local meals at Al Fayhaa. Places to dine at the hotel include Cino and Lagenda.
The location of Makkah Hotel allows easy access to multiple tourist destinations by foot. Valet parking is available for guests with a vehicle, or an airport shuttle service can be requested.
Latest deals for Makkah Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Makkah Hotel
- Restaurant
- Room service
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by stairs
Dining
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking (surcharge)
- Private parking
- Airport shuttle
- Valet parking
Things to do
- Gift shop
- Beauty salon
- Shopping
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Massage
Workspace
- Desk
Reviews of Makkah Hotel
8.8
Very good
3340 verified ratings
Wonderful
2101
Very good
510
Good
317
Okay
127
Fair
121
Mediocre
48
Poor
116
Summary of reviews
Guests say
Guests praised the hotel's outstanding location near Haram and the excellent service provided by the staff. Many reviews highlighted the cleanliness of the hotel and the comfort of the rooms. However, some guests mentioned issues with outdated rooms and problems with room amenities, which affected their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
1489 reviews
9.1 out of 10
260 reviews
8.8 out of 10
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1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Makkah Hotel?
Guests can enjoy Asian and regional cuisine at EL Etlalah, local meals at Al Fayhaa, as well as dining at Cino and Lagenda. The hotel also offers special diet menus, food delivery to guest accommodations, a coffee shop, a minibar, a snack bar, and breakfast in the room.
What can guests expect from the hotel's cleanliness and housekeeping services?
The hotel provides daily housekeeping, professional cleaning, and guest accommodation disinfection between stays. Additionally, guests can expect sanitized tableware, contactless check-in/check-out, and hand sanitizer in guest accommodations and key areas.
What are the best times to visit Makkah Hotel?
The low season is in September, while the high season is in March. Guests can plan their visit accordingly to avoid peak times and enjoy a more relaxed experience.
How is the hotel's customer service and staff hospitality?
The staff at Makkah Hotel is described as excellent, very helpful, friendly, and courteous. Guests have highlighted the helpfulness and politeness of the reception staff, as well as the courteous and supportive nature of the entire team.
What are the parking options available at Makkah Hotel?
The hotel offers valet parking, private parking, and an airport shuttle service for guests with a vehicle. However, guests have mentioned that reaching the hotel via taxi during prayer times can be challenging.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider booking a room with a view of the Haram to enhance your experience, as some guests mentioned that rooms with a view provided a unique and memorable stay.
Consider Upgrading for Al-Haram View
If having a view of Al-Haram is important to you, consider inquiring about the availability of rooms with this view, as some guests noted that not all room types offer this feature.
Be Mindful of Room Odors
Some guests reported issues with room and toilet odors, so it may be helpful to inquire about room freshness or choose a room with good ventilation.
Plan for Elevator Wait Times
Be prepared for potential wait times for the elevators, especially during peak times such as prayer hours, as some guests mentioned congestion and wait times.
Bring a Universal Plug
It's recommended to bring a universal plug to charge your devices, as some guests found it useful during their stay.
Check the Hotel's Name
Note that the hotel is named "Makkah Hotel & Towers," which may differ from the name listed on booking websites, so it's advisable to confirm the exact name for ease of locating the hotel.
Consider Early Check-in Challenges
If you require early check-in, be aware that the hotel's policy may not accommodate this, as some guests mentioned challenges with early check-in requests.
Be Prepared for Taxi Access
If arriving by taxi, be aware that accessing the hotel during prayer times may be challenging, so it's advisable to plan accordingly.
Stay Informed About Lift and Wi-Fi Issues
Some guests experienced congestion and delays with the elevators, as well as issues with Wi-Fi connectivity, so it's helpful to be aware of these potential challenges.
Inquire About Room Types
If you have specific requirements such as non-smoking rooms or room sizes, it's advisable to confirm these details with the hotel to ensure a comfortable stay.
Location
Po Box 844, Ibrahim Al Khalil Street, Mecca, Mecca 21955
What's nearby
- King Fahad Gate194 yd
- Abraj Al-Bait Towers215 yd
- Well of Zamzam399 yd
- Kaaba426 yd
- Sacred Mosque0.3 mi
- Jannat al-Mu'alla1 mi
- Makkah Haramain High Speed Railway Station2.2 mi
- Hira Cave3.5 mi
- Jabal Al-Nour3.5 mi
- Mount Thawr3.8 mi
- Makkah Mall4.4 mi
- The Kiswa Factory of the Holy Ka'aba4.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10000983
Essential information about Makkah Hotel
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $233 |
Average price (weekend night) | $192 |
When to book a room at Makkah Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Makkah Hotel
FAQs when booking at Makkah Hotel
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.5 mi |
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