Overview

Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

$133+

Overall guest ratings

7.6/10 Good
Based on 13,973 reviews

Review highlights

  • 8.5
  • 8.0
  • 4.2
  • 4.0

Good to know

  • Great reception
  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 13,973 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 8.0 "Food is delicious."
      7.3 "Yummy desserts, said 73%."
      7.3 "73% were happy with the price."
    • 7.6 "Good service."
      7.6 "76% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      7.8 "Management was excellent, said 78%."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.4 "Good breakfast."
      9.6 "96% were happy with the price of the breakfast."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      1.2 "88% criticized the small bathroom."
      3.7 "63% were unsatisfied with the kitchenette."
      1.9 "81% were disappointed with the minibar."
    • 2.7 "Horrible vibe."
      3.1 "Unfriendly atmosphere, according to 69%."
      1.3 "87% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 1,956 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.3 "Tasty food."
    • 7.1 "Good breakfast."
    • 6.8 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
      5.9 "Only 59% thought the service was professional."
    • 3.8 "Not very clean."
      3.2 "68% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      3.2 "68% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.4 "86% said the bathroom was dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
    • 2.5 "Horrible vibe."
      2.8 "Unfriendly atmosphere, according to 72%."
      1.2 "88% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 11,178 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 6.0 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 3.0 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% criticized the small bathroom."
    • 2.8 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 2.5 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% criticized the small bathroom."
      3.5 "65% were unsatisfied with the kitchenette."
      1.8 "82% thought the tv was sub-standard."
      1.7 "83% were disappointed with the minibar."
    • 2.3 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.7 "Unfriendly atmosphere, according to 73%."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 1.6 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 838 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 6.9 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      1.3 "87% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Good to know
    "Great reception"
    "Wonderful sightseeing"
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