Overview

Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

$142+

Overall guest ratings

7.6/10 Good
Based on 14,402 reviews

Review highlights

  • 8.5
  • 7.9
  • 4.1
  • 3.9

Good to know

  • Great reception
  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 14,402 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 7.9 "Tasty food."
      7.9 "79% were happy with the price."
    • 7.4 "Good service."
      7.4 "74% said the reception staff was great."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% found the restaurant service to be one of the best."
      8.2 "Management was excellent, said 82%."
    • 7.3 "Good breakfast."
      8.5 "85% were happy with the price of the breakfast."
    • 4.1 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
      1.3 "87% criticized the small bathroom."
      3.4 "66% were unsatisfied with the kitchenette."
      1.8 "82% thought the tv was sub-standard."
      3.2 "68% had problems with the shower."
      2.7 "73% were disappointed with the minibar."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 2.6 "Horrible vibe."
      3.1 "Unfriendly atmosphere, according to 69%."
      0.9 "91% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 2,016 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 7.1 "Tasty food."
    • 6.7 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.0 "Only 60% thought the service was professional."
    • 3.8 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.7 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      3.9 "61% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.2 "88% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
    • 2.5 "Horrible vibe."
      2.9 "Unfriendly atmosphere, according to 71%."
      0.9 "91% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 11,665 reviews
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 7.4 "Good breakfast."
    • 5.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 3.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
    • 2.8 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.7 "Awful rooms."
      2.1 "79% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
      3.5 "65% were unsatisfied with the kitchenette."
      3.0 "70% had problems with the shower."
    • 2.3 "Horrible vibe."
      2.7 "Unfriendly atmosphere, according to 73%."
      0.9 "91% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 720 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 7.1 "Tasty food."
    • 7.0 "Good service."
      6.8 "68% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 3.8 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Good to know
    "Great reception"
    "Wonderful sightseeing"
    data provided by TrustYou

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