Emerald Garden International Hotel

The hotel’s location is definitely a highlight, with easy access to nearby attractions.

Fantastic staff, attentive and professional.

Unfortunately, the pool was not very clean.

The hotel has big rooms and offers bath amenities.

High season is in August, offering a great time to experience the hotel's hospitality and amenities.

Several guests mentioned the fantastic city and pool views from higher floors, so it might be worth considering a room with a view for a more enjoyable stay.

Some guests reported that the pool was not very clean, so it's advisable to check the current conditions before planning to use the pool facilities.

A few guests noted that noise from other guests in the hallways could be disruptive, so it's recommended to be mindful of noise levels and consider requesting a quieter room location.

Several guests mentioned that the check-in and check-out process could be time-consuming, so it's advisable to plan accordingly and allow extra time for these procedures.

The hotel's location provides easy access to nearby attractions such as Medan Mall, Tjong a Fie Mansion, and Shri Mariaman, making it convenient for guests to explore the area.

Some guests mentioned that the pool and gym were under renovation, so it's recommended to verify the current status of these facilities if they are essential to your stay.

While the hotel offers free parking and an airport shuttle, guests also noted that the location is accessible to various places via taxi or ride-hailing services, providing flexibility for transportation.

Several guests reported issues with the hotel's Wi-Fi, so it's advisable to be aware of potential connectivity challenges and plan accordingly, especially if reliable internet access is essential.

As the hotel has designated smoking areas, guests sensitive to smoke may want to request a room located away from these areas to ensure a more comfortable stay.

Some guests mentioned that the rooms may need upgrades, so it's advisable to inquire about the availability of updated rooms for an enhanced experience.